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DoubleTree by Hilton New York Times Square West

4.0 star property

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Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Terrace/patio
Lobby
Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly
$125
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
350 W 40th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(175 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(38 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

8.0 out of 10
Very good
(15 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(7 reviews)
  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.6 out of 10
Good
(23 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

7.8 out of 10
Good
(9 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Shower

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Room with Shower

  • Sleeps 2

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 219 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • 246 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard King Hearing Accessible

  • Sleeps 2

Urban King-Hearing Accessible

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout drapes

Standard King Room

  • Sleeps 2

View all photos for King Room With City View

In-room safe, desk, laptop workspace, blackout drapes

King Room With City View

  • Sleeps 2

King Room With Downtown River View

  • Sleeps 2

View all photos for Two Double Room With City View

In-room safe, desk, laptop workspace, blackout drapes

Two Double Room With City View

  • Sleeps 4

View all photos for Deluxe Two Double Corner With Uptown River View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Two Double Corner With Uptown River View

  • Sleeps 4

View all photos for Standard Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Two Double Room

  • Sleeps 4

View all photos for Freedom Tower View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

Freedom Tower View Premium King Room

  • Sleeps 2

View all photos for City View Premium King Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium King Room

  • Sleeps 2

View all photos for City View Premium Two Double Room

In-room safe, desk, laptop workspace, blackout drapes

City View Premium Two Double Room

  • Sleeps 4

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About this property

DoubleTree by Hilton New York Times Square West

4-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is available for a surcharge. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

DoubleTree by Hilton New York Times Square West is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Good Times - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Good Times
  • High Bar

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 70 per day
  • Valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1382 out of 3386 reviews
Rating 8 - Good. 767 out of 3386 reviews
Rating 6 - Okay. 590 out of 3386 reviews
Rating 4 - Poor. 282 out of 3386 reviews
Rating 2 - Terrible. 365 out of 3386 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

riva

Liked: Cleanliness, staff & service

New York

The mattress on the bed wasn’t comfortable
Stayed 2 nights in Sep 2025

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Decent price but a lot of things were out-of-date and tattered. The AC didn't work properly. But the staff was very accommodating and nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Valerie

Stayed 3 nights in Sep 2025

10/10 Excellent

Ossirys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!!
Stayed 3 nights in Sep 2025

8/10 Good

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for a concert at MSG
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful, rooftop bar was cool. Rooms were quiet and reasonably spacious, very clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, as expected!
Stayed 2 nights in Sep 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very small and functional. Staff is lovely and attentive. Not enough elevators for the amount of people so expect long waits.
Stayed 3 nights in Sep 2025

6/10 Okay

Richard

Traveled with partner, Traveled with family
Liked: Staff & service
Just okay. Rooms were ridiculously small
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent!
Stayed 1 night in Aug 2025

8/10 Good

PAUL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was faultless, the only issue we had we had to keep leaving notes to housekeepers for tea and coffee and milk for the mornings. Otherwise on the 32nd floor where we were there was no traffic noise whatsoever. Fantastic views from the rooftop bar. 🙂
Views from rooftop bar
Stayed 6 nights in Sep 2025

2/10 Terrible

Celeste

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude staff and I left
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was nice and very clean and comfortable. Carlos, the bellman, was awesome! He helped us navigate the city and subway system. There is breakfast in the hotel restaurant which was good and had some good options. You can pay for coffee to go and get free refills until a certain time. They only have valet parking but our vehicle was taken care of :)
Stayed 3 nights in Sep 2025

8/10 Good

BARRY

Traveled with family
Stayed 6 nights in Sep 2025

10/10 Excellent

Ayson

Stayed 1 night in Sep 2025

2/10 Terrible

Alexandra

Disliked: Staff & service
Unkind rude front desk. Not even basic support for a handicapped person.
Stayed 1 night in Sep 2025

6/10 Okay

Barbara

Business traveler
Not in the best neighborhood for a woman traveling alone on business. Power went out, servers went down - no ability to check in or work online. Staff was amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mariah

.
Stayed 1 night in Sep 2025

2/10 Terrible

Elizabeth

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The staff at check-in was horrible, unkind. Incompetent. I had a reservation via expedia. I was just discharged from hospital and couldn't walk. After I checked in, I called them. They said - exact words- "we do not care if you are in pain and cannot walk" - any request from us, you must COME down from your room to front desk. No phone call from the room was sufficient or Allowed. That is unreasonable. Expedia called and tried to intervene. That is not normal. Took 2 hrs. They could have send a person to the room to verify. Milion of other ways to handle this situation but the women at the front desk just did not care. At all. Not her problem.
Stayed 1 night in Sep 2025

2/10 Terrible

Pamela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty and smelly. I have allergies so had to leave the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Peter H, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Starbucks is one block away, Times Square 2 blocks away. Within walking distance to all major attractions, 20 mins walk from Bryant Park and 5th avenue. Lots of great food options nearby. Hotel rooms are clean, spacious. Only downside is there is no fridge or microwave in the rooms but a microwave is available upon request. Staff is extremely courteous, I received a free upgrade to my room on check in. Would definitely stay again.
Stayed 3 nights in Sep 2025

6/10 Okay

Gaston

Stayed 5 nights in Sep 2025

10/10 Excellent

Akifumi

Stayed 2 nights in Sep 2025

6/10 Okay

Travis

Business traveler
Ultimately, the room in this hotel was clean and in a quiet corner with a view other than of the Port Authority Bus Terminal. If you need to stash your bags before you check in, giving a tip to the bellman is highly recommended for speedier service. Plus you should tip bellmen anyways.
Stayed 2 nights in Sep 2025