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voco Times Square South New York by IHG

3.5 star property

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Photo gallery for voco Times Square South New York by IHG

Exterior
Point of interest
Premium Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Pet friendly
  • Gym

Explore the area

Map
343 West 36th Street, New York, NY, 10018
  • Madison Square Garden
    ‪3 min walk‬
  • Times Square
    ‪8 min walk‬
  • Broadway
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, City View

8.0 out of 10
Very good
(53 reviews)
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Hearing Accessible

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 Double Bed, Mobility Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Transfer Shower)

Room amenity

Standard Room, 1 Double Bed, Mobility Accessible (Transfer Shower)

9.0 out of 10
Wonderful
(9 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(77 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

8.2 out of 10
Very good
(10 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed, City View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(8 reviews)
  • 220 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed, City View

8.2 out of 10
Very good
(13 reviews)
  • 220 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

voco Times Square South New York by IHG

3.5-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Wired internet in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.
Voco Times Square South New York by IHG offers 224 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired Internet access. Event facilities measuring 437 square feet (41 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Voco Times Square South New York by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 7 and younger eat free breakfast.
Finches Den Restaurant - This restaurant serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Offsite parking available (USD 50 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Finches Den Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 437 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 35 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children aged 7 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 per person
  • Nearby parking fee: USD 50 per day (1640 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Central Times Square
Voco Times Square York By Ihg
Voco Times Square South An IHG Hotel
voco Times Square South New York by IHG Hotel
voco Times Square South New York an IHG Hotel
voco Times Square South New York by IHG New York
voco Hotel Central Times Square South an IHG Hotel
voco Times Square South New York by IHG Hotel New York
DoubleTree by Hilton Hotel New York Times Square South

voco Times Square South New York by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 692 out of 1259 reviews
Rating 8 - Good. 370 out of 1259 reviews
Rating 6 - Okay. 121 out of 1259 reviews
Rating 4 - Poor. 39 out of 1259 reviews
Rating 2 - Terrible. 37 out of 1259 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer L., Columbus

Traveled with partner
Liked: Cleanliness, staff & service
I would stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

wanda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The costumer service is excellent 👌
Stayed 1 night in Mar 2025

6/10 Okay

Tim

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Chung-En

Liked: Cleanliness, staff & service
Friendly staff, easy to walk to time square and lot of restaurants
Stayed 5 nights in Mar 2025

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff provided a great service and the rooms are great
Stayed 1 night in Mar 2025

8/10 Good

Nahallage

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good about the hotel But you can’t sleep at night as it’s close to a loading dock and extremely noisy the entire night
Stayed 1 night in Mar 2025

10/10 Excellent

Carly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great stay! Best hotel I’ve stayed at in this area ever! Very clean. Competitive prices. Accommodating staff! Very pleased with my entire stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Tonya

Loved the unique atmosphere very elegant
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great stat elevator was slow
Stayed 4 nights in Mar 2025

10/10 Excellent

Maura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was clean and the staff was friendly and helpful. The shower, however, might be a bit tricky for a larger person due to the door swinging in. It was a great location to walk to the theater and to Penn Station.
Stayed 1 night in Mar 2025

10/10 Excellent

Weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to time square and shows, far enough away for it to not be too crazy busy
Stayed 3 nights in Mar 2025

10/10 Excellent

Jin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Mar 2025

10/10 Excellent

Tyler

Stayed 3 nights in Mar 2025

10/10 Excellent

Mary

Business traveler
It’s New York clean and quiet outside is a lot to asmk.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Nice breakfast and very clean
Stayed 4 nights in Mar 2025

10/10 Excellent

Don

Stayed 2 nights in Mar 2025

10/10 Excellent

Vladimir

Stayed 3 nights in Mar 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Great location, comfortable room, friendly staff!
Stayed 2 nights in Mar 2025

6/10 Okay

Bec

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Voco is in a great location but the area around it is somewhat questionable. We didn't feel safe at times and found it quite a dingy and dirty place. When we had looked at reviews, it didn't give this impression. The staff were outstanding on reception, could not fault their attentiveness and super kind and friendly. Nothing was too much trouble to help us. Proper American customer service at its best. The hotel itself is on par with a UK Travelodge/premier inn. It tries to say it's high quality but it's a hotel that has been revamped but it's not great. The reception area is welcoming but busy, popcorn was all over the floor from the machine, the lifts are quite dated and dirty, they are in desperate need of overhauling. The corridors to rooms are dark and dated, the carpets are grubby. The rooms - we had two doubles squeezed in a room for 1 double. With a bed pushed up against a heater, we didn't use the heater for fear of a fire. The shower leaked, the bathroom had mold and wasn't cleaned very well. There is no wardrobe space, so we had to live out of cases. There's actually no space to store anything, so a double room for 4 people would be incredibly cramped. Housekeeping was supposed to come everyday. They came once to clean in a 4 day stay and once to change towels because we had to keep asking for room supplies. Beds not made and sheets not changed in that time. Avoid food here, much better places.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely consider them again

excellent location. staff went out of their way to make sure we were happy. great value and great accommodations
Stayed 4 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Feb 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we didn’t like at all - great area staff very welcoming- breakfast amazing - room clean and very comfy - loved it all
Stayed 4 nights in Mar 2025

10/10 Excellent

Toyce

Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet

Not far from Time square and restaurants
Stayed 3 nights in Mar 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was enjoyable. The only thing to be aware of is the parking is roughly 2 blocks away, which may be normal for nyc, but it was a first for me. So yeah a heads up if you need to drop anything off first before parking.
Stayed 1 night in Mar 2025