See all properties

Candlewood Suites New York City-Times Square by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board
Interior detail
City view
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Parking available
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
339 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (High Floor)

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(67 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(112 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(12 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, iron/ironing board

Studio Suite

8.8 out of 10
Excellent
(38 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 525 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(48 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Pod Times Square

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Bar
4.5 out of 5, Wonderful, (4671)
$255 nightly
The price is $255 total
includes taxes & fees
Pod Times Square

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel in Manhattan
This smoke-free hotel features a fitness center, valet parking, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and safes. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Candlewood Suites New York City-Times Square by IHG is a smoke-free property.

Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 691 out of 1366 reviews
Rating 8 - Good. 398 out of 1366 reviews
Rating 6 - Okay. 152 out of 1366 reviews
Rating 4 - Poor. 58 out of 1366 reviews
Rating 2 - Terrible. 67 out of 1366 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Subhasish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a wonderful experience. I refer this hotel for long stay.
Stayed 1 night in Apr 2025

8/10 Good

Gabriela

Stayed 3 nights in Apr 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick get away or extended stay. Close to all transit and shopping you could desire.
Stayed 2 nights in Apr 2025

10/10 Excellent

aayah

Stayed 8 nights in Apr 2025

10/10 Excellent

Sarah

Business traveler
Stayed 6 nights in Mar 2025

8/10 Good

Karen, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place as a base

Wi-Fi was good and the room with kitchen was handy as some days it was nice to eat in. Close enough to Times Square and I had a higher floor and I could see the empire state and the edge from my room.
Stayed 6 nights in Apr 2025

10/10 Excellent

Deez

Stayed 4 nights in Mar 2025

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service from the Front Desk Staff here!!! The room I was in was very clean and spacious!
Stayed 2 nights in Apr 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2025

8/10 Good

Chuanpit

Liked: Staff & service, room comfort

Good people work here

Staff are very nice and helpful. ❤️ Coffee maker was problematic. So staff brought in a brand new maker. But ran out of coffee. 😞
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Location

Great location to walk the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very well kept, and they had treats for my service animal. “Both scrappy and I, give our overall experience, two very enthusiastic thumbs up”
Stayed 3 nights in Apr 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some cleaning issues. Some eyelashes still present probably from previous customer.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alicia

Stayed 2 nights in Apr 2025

8/10 Good

Louise Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2025

8/10 Good

Richard, Bedford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located for Times Square, MSG and Penn Station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Quincy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, staff and amenities

Great service by staff and nice amenities. FAST elevators. My only issue is the bathroom and shower needs renovation— working properly, but old. Overall great value for the money.
Stayed 2 nights in Apr 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to Times Square Station and many theaters. Staff responsive to inquiries and needs. Loved having a kitchenette - saved $$ on food. I would be happy to return.
Stayed 2 nights in Apr 2025

8/10 Good

Dianne

Traveled with family
No daily housekeeping but larger than expected room, great location, and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Kenny checked us in efficiently. He is a wonders addition to the staff. Could not have enjoyed my stay more.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and the rooms were spacious. Definitely a great spot at a budget friendly rate.
Stayed 4 nights in Apr 2025