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Aloft New York Chelsea

3.0 star property

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Photo gallery for Aloft New York Chelsea

View from property
Bar (on property)
Down comforters, minibar, in-room safe, desk
Fitness facility
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
$168
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
132 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(25 reviews)
  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(29 reviews)
  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

aloft, Room, 1 King Bed

8.6 out of 10
Excellent
(67 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down comforters, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(9 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down comforters, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Aloft New York Chelsea

3-star hotel in Manhattan
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in.

Aloft New York Chelsea is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Re:Fuel - Onsite restaurant.
WXYZ Bar - Onsite bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.2 miles (USD 50 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 20 for adults, and USD 20 to 20 for children
  • Offsite parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1048 reviews
Rating 8 - Good. 213 out of 1048 reviews
Rating 6 - Okay. 64 out of 1048 reviews
Rating 4 - Poor. 20 out of 1048 reviews
Rating 2 - Terrible. 22 out of 1048 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Spotlessly clean room, comfortable bed, accommodating staff, floor to ceiling windows.
Stayed 2 nights in Aug 2025

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy the clean atmosphere along with the quiet time spent in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rotonda

Liked: Cleanliness, amenities
Loved it
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, staff and overall hotel. Our room was ready earlier than expected and bag storage was easy after check out. The only recommendation is if providing bar soap (which is appreciated for the environment), provide a more user friendly soap dish.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel in a great position, great facilities and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Iwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ideal location for exploring NYC. Some great eating to be had nearby. The hotel was superb, city view was fab.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern quiet
Stayed 3 nights in Sep 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yosi was amazing!😀
Stayed 1 night in Sep 2025

10/10 Excellent

James

Stayed 3 nights in Aug 2025

10/10 Excellent

Kendall

Stayed 1 night in Sep 2025

6/10 Okay

Eric Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We were disappointed that our room did not have many horizontal surfaces. There was no place to set luggage. There was no place for my wife to put her make up. The shower, while all fancy looking leaked all over the bathroom. The vanity was small. The lighting was not good at all. The TV was good. I had to actually ask for maid service. The staff were friendly and the morning coffee was high-quality.
Stayed 4 nights in Aug 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bianca and Wes at reception were great. Happy staff, easy checkin and and checkout, no drama!
Stayed 7 nights in Aug 2025

6/10 Okay

PETER

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were on the small side but very clean as were the common areas. Security could be better to be able to get to the elevators to the rooms. Staff was friendly enough but could have delivered all the information needed for one to have a successful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Hayley

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with clean and quiet rooms!
Stayed 3 nights in Aug 2025

10/10 Excellent

Cherilyn Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to subway. Quiet hotel, very clean, helpful staff and rooms were very spacious. Would definitely recommend and stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Stayed 1 night in Aug 2025

8/10 Good

Larry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, great city views. Chelsea is a lovely neighborhood. The room was pretty teeny, but we moved stuff around and made it work.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for MSG.

Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Stayed 4 nights in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy to get around town
Stayed 5 nights in Aug 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Troi

Stayed 3 nights in Aug 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, but a bit noisy

Great location and nice rooms. Would be nice to have a fan for the bathroom and an AC that didn’t make noise all the time. Also, the walls are pretty thin because we could hear doors slamming closed late at night and early in the morning. We probably will try something else next time but have this as a back up if needed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Krista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a fantastic location.
Stayed 5 nights in Aug 2025