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DoubleTree by Hilton Long Island City, NY

4.0 star property

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Photo gallery for DoubleTree by Hilton Long Island City, NY

Experience the sleek lobby with a self-service coffee station, modern geometric tile design, and comfortable seating.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Stylish high-rise building with a unique architectural design.
Relax in the hotel's inviting seating area, featuring a fireplace and comfortable armchairs.
Relax in our outdoor seating area, featuring modern tables and chairs, with a view of the street.

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
38-15 9th St, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Long Island City, NY

4-star hotel in Queens
Along with a 24-hour fitness center, this smoke-free hotel has a coffee shop/cafe and valet parking. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. Change of towels is available on request.
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Long Island City hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge. A total renovation of this property was completed in August 2024.

DoubleTree by Hilton Long Island City, NY is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 598 reviews
Rating 8 - Good. 156 out of 598 reviews
Rating 6 - Okay. 92 out of 598 reviews
Rating 4 - Poor. 45 out of 598 reviews
Rating 2 - Terrible. 49 out of 598 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Julianna

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Smells terrible. I don’t know what with that, but smells terrible. Might be the upholstery. Not very clean bathroom. You need to ask for room service, the staff is gentle, but.. the TV was not properly working and once the staff come to the room (after asking 4 times) they said that I COULD NOT TURN THE TV OFF, or it would be out of signal. Does it make any sense? It was an awful experience. Very pricey for what it offers. Do not recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jyarrell

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Valeria, Woonsocket

Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Stayed 2 nights in Apr 2025

6/10 Okay

Dorcas

Traveled with group
Liked: Property conditions & facilities
It was ok.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family

Okay place in a not so okay neighborhood!

We stayed at Aiden by Best Western, Long Island city for 4 days. It's an okayish stay for NYC. The Good: Property is decent and kept reasonably clean. rooms felt small but decent. About 10 mins walk to queensbridge subway The Bad: Neighborhood, particularly the walk to the subway isn't that great. Felt a bit uncomfortable walking at night, ended up ubering from another station from day 2. Throughout night we could hear cop sirens periodically, and/or chopper along with cop siren. Property is right across a street away from TransCanada Ravenswood power plant. One night there was a loud noise that sounded like high pressure steam coming off, which that lasted several hours. Staff said it has never happened before but online we say several reports of that. It was not only loud, was also scary considering the nature of the plant and given the property is so close to the plant.
Stayed 4 nights in Apr 2025

2/10 Terrible

Guyermo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Laurent

Stayed 3 nights in Apr 2025

6/10 Okay

José Rene

Stayed 3 nights in Apr 2025

8/10 Good

Hemant

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good property but nothing much apart from the room
Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal choice for NYC weekend

Clean, professional, well-priced, and convenient location for launching off into the various parts of the city.
Stayed 3 nights in Apr 2025

6/10 Okay

Trendies

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Princeton

Stayed 1 night in Apr 2025

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

RAHUL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property staff is supportive. Special thanks to Ms Sakshi who helped in smooth stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Haydee, Richmond

Stayed 2 nights in Apr 2025

4/10 Poor

Sharnice

Stayed 1 night in Apr 2025

8/10 Good

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff. Clean
Stayed 1 night in Apr 2025

8/10 Good

Naneke

Stayed 1 night in Apr 2025

6/10 Okay

Itzamary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that was given to us. The A.C. was not working.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Nice hotel. No sign on the outside so didn’t know it was the Aiden. Nice room. Smaller than publicised. Room wasn’t properly cleaned
Stayed 7 nights in Apr 2025

8/10 Good

Loutfi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great,but should the Management Review the breakfast provided to customers
Stayed 3 nights in Feb 2025

4/10 Poor

Craig

Stayed 1 night in Apr 2025

2/10 Terrible

Sokol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty place. Unsafe. Dirty and unclean
Stayed 1 night in Apr 2025

10/10 Excellent

Nawal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quit and clean
Stayed 1 night in Apr 2025