See all properties

DoubleTree by Hilton Long Island City, NY

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Long Island City, NY

Property amenity
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Standard Room, 1 Queen Bed, Non Smoking (Larger Room) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
38-15 9th St, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

The Nedia, BW Signature Collection

  • Free WiFi
  • Air conditioning
  • Gym
  • 24/7 front desk
4.0 out of 5, Very Good, (143)
$267 nightly
The price is $267 total
includes taxes & fees
The Nedia, BW Signature Collection

About this property

DoubleTree by Hilton Long Island City, NY

4-star hotel in Queens
Along with a fitness center, this smoke-free hotel has a coffee shop/cafe and valet parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a porter/bellhop. Housekeeping is available on request.
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Long Island City hotel also offers a fitness center, a vending machine, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in August 2024.

DoubleTree by Hilton Long Island City, NY is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 225 out of 490 reviews
Rating 8 - Good. 127 out of 490 reviews
Rating 6 - Okay. 71 out of 490 reviews
Rating 4 - Poor. 32 out of 490 reviews
Rating 2 - Terrible. 35 out of 490 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Muhammad Saad

Disliked: Cleanliness, property conditions & facilities
Just okay
Stayed 2 nights in Feb 2025

2/10 Terrible

Romy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Freezing

Heat wasn’t working properly in my room. 20 degrees outside. Was like 50 degrees in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Lasha, Brooklyn

Stayed 1 night in Feb 2025

4/10 Poor

ShengSiang

Disliked: Cleanliness
One of the towels is not cleaned and has hairs on it. Dirty substances are coming out of the bathtub faucet. The rest is fine.
Stayed 1 night in Feb 2025

6/10 Okay

Gurdeet

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff seems very clueless on how to run a hotel. Not sure why we had to request our room be cleaned if they weren’t going to clean it anyway. I asked the man at the front desk to speak to the manager and he said he doesn’t know when the manager will be available. When the cleaning staff did show up they woke us up at 9 am and said they cannot come back at a later time. Very unprofessionally run establishment. The closest subway is a 10 min walk outside of the projects. Be careful.
Stayed 7 nights in Feb 2025

10/10 Excellent

Kecia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it the staff is very nice it’s clean and the price was good
Stayed 2 nights in Feb 2025

6/10 Okay

Jenny

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a close walk to the subway station and has several food options. This hotel is around a power plant and feel rough in the area. We had room with two double beds. The double bed is quite small and is very intimate if you share with someone. The washroom door is a slider door and there is a bit of a gap so potentially, you can peep through. This is the main thing that bothered me. Other than that, the front desk has been helpful, they kept our luggage after checkout. Theres also a washroom near the front desk that's accessible with your hotel key. its quite spacious and have toilet liners. Theres also a dining area so that you can eat takeout to just chit chat and chill. there's citrus water as well as some tea and coffee. for breakfast there's some pastry. But don't expect too much.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, since we unexpectedly had to stay in New York due to plane cancelation
Stayed 2 nights in Feb 2025

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

Claudia

Traveled with partner
Disliked: Cleanliness, amenities
Please beware before you book!! This place is next to the projects and it’s ghetto!! Day one people where fighting throughout the hotel and staff did nothing about it , there was a leak in my room and the leak continued until I checked out in the staff did nothing about it. It completely flooded the restroom and it reached to the carpet area of the room. Staffed cared less. It was really unhygienic. I hated everything about it. The smell of the sheets and blankets smelled like it came from the same vendors who wash the sheets from a hospital or skilled nursing facility. Every night people were fighting and it was extremely difficult to sleep. The hotel has potential to be nice but unfortunately the location doesn’t help. I don’t recommend this hotel. The stress and anxiety isn’t worth it. The hotel room is extremely cold and the heater doesn’t work. Tv doesn’t work. The free breakfast is extremely old bread don’t bother to eat it lol … it’s ghetto and unsafe not worth putting yourself in risk.
Stayed 3 nights in Feb 2025

10/10 Excellent

Desmond

Stayed 3 nights in Feb 2025

6/10 Okay

Laura

Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and this hotel sparkles a little inconvenient but the subway is 7 minutes and a few stops to Times Square
Stayed 1 night in Feb 2025

6/10 Okay

Diana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms and hotel were very clean and only a few blocks from a train station. We only stayed one night as we planned. However, the rooms were uncomfortably hot. It was 27 degrees outside, and we slept with the window open to try to cool down the room. The a/c cool setting didn't work, and the thermostat wouldn't read the room temperature. It felt like it was in the 80's most of the night. The maintenance technician brought us a fan to put in the window, which helped minimally. Unfortunately, the people at the desk in the late evening and morning couldn't do anything about the discomfort level, but said they would discuss with their manager.
Stayed 1 night in Feb 2025

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nice and clean. Staff members were very nice and helpful. They also give free coffee and snacks in the morning. Overall nice place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Linette, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Rooms clean comfortable bed and bathroom. Easy access to transportation to the city and airport
Stayed 1 night in Jan 2025

8/10 Good

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Sishka was a great help in fixing my issues and understanding. Great customer service!
Stayed 3 nights in Feb 2025

10/10 Excellent

TANY KIGANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant 4 nights stay. I felt safe and I slept well in clean sheets plus comfy bedding. Would 💯 recommend.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in, the gentleman at the desk was amazing! He definitely made us feel welcomed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angelica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Carmen

Stayed 3 nights in Jan 2025