4/10 Poor
Jennifer
Traveled with group, Traveled with partner
Oct 5, 2025
Liked: Staff & service
Disliked: Cleanliness
As a small business owner I hate leaving reviews because I know how damaging they can be to a business BUT in this case I feel this is necessary.
We originally booked at a nearby hotel that was slightly more expensive, but one we’ve stayed at before. As a last minute change we decided to book at 11 Howard, as most of the others in our large group were staying here.
Instant regret, toilet was absolutely filthy at check in (photo attached) our room had a view of garbage (I know it’s NY but yuck) and our “upgraded” room was on the 3rd floor above the nightclub. I overheard staff telling other guests that the third floor is the worst one and they were lucky to be on the 9th. The bass at 2am was so loud.
The hotel is run down, dark and just all around sort of depressing. Once I saw the gross toilet at check in I feel like I just could not relax.
The rooms are tiny which is standard in most NYC hotels, however the bathroom isn’t even large enough for one person to turn around in it. If you’re inside the washroom you can barely close the door.
Check in was a mess, there was a bunch of people just standing around no order, nothing. But the gentleman who checked me in was very nice.
The doormen were also extremely friendly.
Overall will not be staying here again.
Jennifer
Stayed 2 nights in Oct 2025