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New Rochelle Vacation Packages

Friendly staff! Great breakfast !

Check-in was confusing and poorly organized, which made the start of the stay frustrating. The room itself was fine and comfortable, but the photos on the website were misleading and didn’t match what we saw in person. Overall, an okay room but not the experience we expected.

Though the privous occupants refused to vacate the property in time but the landlord was suupportive went out of their way and provided a refund option and an alternative...we took the alternative which happen to be better than the originally booked property ... Will use this management and property owner in our upcoming short terms rentals.....

First day there was no heat and room was cold, heater was placed in front of the bed, could not get a sleep, Went to manager next morning and told her, and she said change the room now, later I cannot guarantee, so i have to pack and change room, no help provided, very in polite way to handle, very disappointed, Came back to find room had small, squared pillows, light was not working and again had to call to get things fixed and get regular pillows, I find property is not being managed well. I have stayed in past many times never had an issue. Hope they clean up there act. Thanks Peter

We checked in A water pipe broke No a/c No tv Hallway and hotel smelled terrible No answers when it will be fixed No manager on duty So far no compensation offered me and when I asked they said maybe they will give me 15000 miles for a 3 night stay which cost 60000 miles per night 180000 miles