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Get an overview of this hotel
New Orleans hotel with in-room kitchens

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Outdoor pool
Business center

Location

Situated in the suburbs, this hotel is within 6 mi (10 km) of Tulane Lakeside Hospital for Women and Children, Xavier University of New Orleans, and Clearview Mall. Metairie Business District and Lafreniere Park are also within 6 mi (10 km).

Hotel Features

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.

Room Amenities

All 125 rooms feature kitchens with refrigerators, ovens, stovetops, and microwaves. Free WiFi and free wired Internet are standard, as are plasma TVs with cable channels. Housekeeping is available on request.

Languages Spoken

  • English

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TownePlace Suites by Marriott Metairie New Orleans

5424 Citrus Blvd, New Orleans, LA 70123

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 75 per pet, per stay
  • Up to 50 lbs
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

Hotel Names

  • Marriott TownePlace Suites New Orleans
  • TownePlace Suites Marriott Metairie New Orleans
  • TownePlace Suites Marriott Metairie New Orleans Harahan
  • TownePlace Suites Marriott Metairie New Orleans Hotel
  • TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
  • TownePlace Suites Metairie
  • TownePlace Suites New Orleans Metairie
  • TownePlace Suites by Marriott Metairie New Orleans Hotel
  • TownePlace Suites by Marriott Metairie New Orleans New Orleans

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Swimming pool

Property Features

TownePlace Suites by Marriott Metairie New Orleans features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A business center is on site. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

TownePlace Suites by Marriott Metairie New Orleans is a smoke-free property.

  • Safe-deposit box at front desk
  • Barbecue grill(s)
  • Picnic area
  • Luggage storage
  • Coffee/tea in common areas
  • Newspapers in lobby (surcharge)
  • Elevator
  • Concierge services
  • Shopping on site
  • 24-hour front desk
  • Laundry facilities
  • Business center
  • Meeting rooms
  • Total number of rooms - 125
  • 24-hour fitness facilities
  • Free self parking
  • Number of floors - 4
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Free wired Internet
  • Smoke-free property

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

TownePlace Suites by Marriott Metairie New Orleans offers 125 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Television
  • Coffee/tea maker
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Sofa bed
  • Microwave
  • Cookware, dishware, and utensils
  • Premium TV channels
  • Blackout drapes/curtains
  • Kitchen
  • Separate dining area
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Stovetop
  • Cable TV service
  • Free WiFi
  • Free wired Internet
  • Plasma TV
  • Number of living rooms
  • Oven
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Window screens
  • Paper towels
  • Freezer
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
  • Mobile key entry
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Reviews

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