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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Terrace/patio
Exterior
Point of interest
Terrace/patio
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
$93
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel in Arts/Warehouse District
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites New Orleans Convention Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Reviews

Sonesta ES Suites New Orleans Convention Center Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1627 out of 2835 reviews
Rating 8 - Good. 670 out of 2835 reviews
Rating 6 - Okay. 296 out of 2835 reviews
Rating 4 - Poor. 109 out of 2835 reviews
Rating 2 - Terrible. 133 out of 2835 reviews

Reviews

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and hotel was clean
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Amazing
Stayed 1 night in Aug 2025

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

The staff was extremely friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Chana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean free breakfast was great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Davion

Liked: Cleanliness, staff & service
Stayed 8 nights in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Great but.....

I enjoyed this hotel very much. My only complaint is that the hallways and carpet in my room stunk. The carpets need to be washed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Reginald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for an entire week and enjoyed every minute of it. The front desk staff was amazing, along with the breakfast staff.
Stayed 8 nights in Aug 2025

10/10 Excellent

Kristal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Shamal, Ardmore

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property has gone down. My room was dusty and dirty. There was a lizard in my room and the food was horrible. Stay elsewhere. The staff was nice. That’s about it.
Black vent two different vents
Black vent two different vents
Stained curtain
Stained dirty kitchen floor
Stayed 3 nights in Aug 2025

10/10 Excellent

Latisha

Liked: Cleanliness, amenities, property conditions & facilities
Understandable
Stayed 4 nights in Aug 2025

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive experience

This hotel is very comfortable. The location is nice. Its short walk to the quarters and walking distance to some very goos restaurants. The room was spaciousness and very clean. I disnt interact alot with staff but the short interactions were met with greetings and smiles. I took advantage of street parkinf and did well finding god parking however i waa there over a weekend where rhe meters were not an issue however during the week it may pose a challenge. My only complaint was the shower. Sometimes it drained, and. Sometimes it did not resulting in water pooling and rising to levels that can flood the bathroom (walk in shower) the refrigerator randomly screamed bloody murder in the night but id just open the door nd the sound would stop for somw reason. The pool looked clean however i did not get to indulge although many people were in the pool frequently during my stay. Overall id stay again and have actually JUST reserved a stay for next month.
Stayed 4 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the WW2 museum.
Stayed 3 nights in Aug 2025

8/10 Good

Stacey

Stayed 1 night in Aug 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was much better than I expected. I would stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean and quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great.
Stayed 6 nights in Aug 2025

10/10 Excellent

jamie

Stayed 2 nights in Aug 2025

2/10 Terrible

Alaysia

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Good Hotel, Roach Infested though

The stay & the hotel was pretty much going amazing until we left our breakfast on the counter and our room was filled with roaches! I could get too many good pictures because they ran fast when moving the plate
Stayed 1 night in Aug 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling with our dog, so we were put in a ground floor room, corner, two exterior walls. We did get alot of street noise. Outside of that, this was a great place to stay. Two blocks from WW2 museum, and walking distance to great restaurants. Also, great breakfast at the hotel. Great staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edmond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service and the rooms look excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Miranda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hospitality from staff was excellent! Bathroneeded to be cleaner with, no body wash was supplied in cleaner. But overall had excellent stay, especially the pool!
Stayed 3 nights in Aug 2025

10/10 Excellent

ROBBIN

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we stayed here. Accommodates my large family and we love the breakfast. They need to provide as many towels and face clothes for the amount of people that the room holds
Stayed 4 nights in Aug 2025

10/10 Excellent

Tionne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are bigger than expected! Very nice and comfortable. We sleep so good for our short stay here. Will definitely visit again.
Stayed 1 night in Aug 2025