Maison Métier, in the Unbound Collection by Hyatt

5.0 star property

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Photo gallery for Maison Métier, in the Unbound Collection by Hyatt

French cuisine
Bar (on property)
Exterior
Pool
Property entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Laundry
$377
includes taxes & fees
Dec 15 - Dec 16

Explore the area

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546 Carondelet Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪8 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, Caesars Superdome
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 1 King Bed

Luxury Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

Maison Métier, in the Unbound Collection by Hyatt

5-star hotel in New Orleans Central Business District
This smoke-free hotel features a restaurant, a bar/lounge, and valet parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and concierge services are onsite. Housekeeping is available on request.
Maison Métier, in the Unbound Collection by Hyatt offers 67 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. This New Orleans hotel provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge).

Maison Métier, in the Unbound Collection by Hyatt is a smoke-free property.

A complimentary manager's reception is offered each day.
Salon Salon - This bar specializes in French cuisine.
Onsite venue #3 - This restaurant serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Maison Métier, in the Unbound Collection by Hyatt is listed in the 2020 Condé Nast Traveler Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 30 to 100 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Salon Salon

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • iPod dock
  • TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 30 to 100 per person
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maison Luz Property New Orleans
Maison Luz Property
Maison Luz New Orleans
Maison Luz
Maison Métier
Maison de la Luz
Maison Métier in the Unbound Collection by Hyatt
Maison Métier, in the Unbound Collection by Hyatt Hotel
Maison Métier, in the Unbound Collection by Hyatt New Orleans

Maison Métier, in the Unbound Collection by Hyatt Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 235 out of 257 reviews
Rating 8 - Good. 16 out of 257 reviews
Rating 6 - Okay. 5 out of 257 reviews
Rating 4 - Poor. 0 out of 257 reviews
Rating 2 - Terrible. 1 out of 257 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carol, Covington

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Dareuschs

This was our first visit to NOLA in 25 years and we left our originally booked hotel because of the room conditions. We were so happy to find Maison Metiere!!!! The hotel was wonderful with beautiful accommodations, incredible staff, excellent restaurant and so many unique extras. We will make this our home away from home for the next several years.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Stayed 3 nights in Jun 2025

10/10 Excellent

Jodi-Tatiana

Stayed 4 nights in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. We enjoyed our stay very much. The staff is wonderful and the quality of the property is top notch. We will be back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Jun 2025

10/10 Excellent

Fannie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Quaint, intimate and peaceful. Perfect retreat for work. Note that pool and gy.lm amenities are located next door, at sister property "The Barnett". On-site restaurant only serves breakfast, but sister property has a decent restaurant, as well as other local eats nearby.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alley

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Sandra

Stayed 1 night in Jun 2025

10/10 Excellent

Ulioma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ulioma

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not a cookie cutter hotel-you feel it as soon as you enter the scented lobby with a huge bowl of pistachios. This place is a vibe and an experience in itself. No coffeemakers in the room, but morning drop-offs of thermoses of coffee/tea (and whatever milk you want) as early as you need. All-day $10 honor bar with basic mixers (no simple syrup I could see). Happy hour at 4 with wine and charcuterie. Speakeasy with hidden exit to SalonSalon which has the best whisky sours and elevated bar food. We found the location to be safe and quiet, a 5 minute stroll to Rouse’s Market which has a Starbucks, raw and cooked food, and 20 minutes walk to the French Quarter which made us feel better about the great NOLA meals we enjoyed. Oh, and if you enjoy a nice bubble bath after a long day out, this place still has tubs available!
Soaking tub
Honor bar
Tasty steak & eggs breakfast
Delish croque madame
Stayed 4 nights in Jun 2025

10/10 Excellent

Orin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and first class property
Stayed 3 nights in Jun 2025

10/10 Excellent

Hinrich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
My second stay there. Very different for New Orleans as other high end hotels cater to guests coming for Mardi Gras, Jazz Fest or sporting events. Maison Metier provides high end comfort, privacy and personal interaction with staff.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, outstanding service, great location. Will likely return for another visit.
Stayed 2 nights in May 2025

6/10 Okay

Katherine

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is very pretty but I would not consider it 5 star. The air conditioning wasn’t working for the first 24 hours we were there and we recieved no notice and or reimbursement. It was 90degrees outside. I had asked for coffee every day at 0730 and had to call for it 2 out of the 3 days. Bed wasn’t that comfortable. Beautiful decorations and nice having the wine and cheese even tho the lobby was sweltering when we went.
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amber

Liked: Amenities
I can’t wait to go back. The staff was great, the area convenient and the amenities unique.
Stayed 3 nights in May 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025