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InterContinental New Orleans by IHG

4.0 star property

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Photo gallery for InterContinental New Orleans by IHG

Exterior
Ballroom
Meeting facility
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

Map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(74 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Balcony

  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility, Roll Shwr)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(33 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(93 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room

8.4 out of 10
Very good
(15 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(9 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Top Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(14 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental New Orleans by IHG

4-star hotel in New Orleans Central Business District
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a conference center are onsite.
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
InterContinental New Orleans by IHG features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 8330 square feet (774 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

InterContinental New Orleans by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference center (8,330 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Communal living room
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 975 out of 1450 reviews
Rating 8 - Good. 286 out of 1450 reviews
Rating 6 - Okay. 100 out of 1450 reviews
Rating 4 - Poor. 42 out of 1450 reviews
Rating 2 - Terrible. 47 out of 1450 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hillary

Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Liked: Staff & service, property conditions & facilities
NA
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the valet parking they return the car to me when a flat tire..
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Stayed 2 nights in Apr 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within walking distance to restaurants
Stayed 1 night in Apr 2025

6/10 Okay

KEVIN B

Business traveler
Liked: Cleanliness
Have stayed at Hotel before and had better experiences in the past. Request to replace or fix in room coffee maker went unfulfilled. Housekeeping was in several instances alternately overly aggressive and/or non responsive. Appears that Hotel no longer offers room service which is disappointing for a facility that advertises itself as a luxury facility. I spent a considerable amount of time working from my room. A room service option as offered in the past would have greatly improved my stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Kusha S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect view

Loved the room, perfect view from the 11th floor where our room was.
Stayed 6 nights in Apr 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Bright a microwave to our room. Gave $20 credit for the Pete’s restaurant. Room was clean. Walking distance to canal and Bourbon. Would stay here again
Stayed 2 nights in Mar 2025

10/10 Excellent

Gina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking too expensive. Especially for long term.
Stayed 2 nights in Mar 2025

10/10 Excellent

jimmie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and centrally located to everything. The staff was helpful and accommodating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location........
Stayed 3 nights in Mar 2025

6/10 Okay

La shaunm

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was ok, this hitel was extremely busy so as a IHG member they did not give me my perks. Not happy about that
Stayed 1 night in Apr 2025

8/10 Good

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel although a little old
Stayed 2 nights in Mar 2025

10/10 Excellent

Shantae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, daily housekeeping and clean environment. We had an awesome stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

JMoi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating staff

The Intercontinental Hotel aims to please. We arrived very early due to an early flight. We were able to leave our luggage at the hotel while we explored the city. Ii received a call from the hotel before 12:30pm to inform us our room was ready, 3 1/2 hours early! We made our way back to the room, took a much needed nap, cleaned up and headed back out for the night. Staff has been very friendly and accommodating. The room is spacious and the balcony is an added bonus. I would recommend this hotel to future travelers.
Stayed 1 night in Apr 2025

6/10 Okay

Andzelika

Stayed 1 night in Apr 2025

10/10 Excellent

Shontera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and the staff was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closevto everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Intercontinental has an amazing location on St Charles. Close to the action but not disruptive at night. Secure parking next door was pricy but convenient. The hotel concierge was wonderful in helping us book dinner and tours. Room was nice and well appointed
Stayed 7 nights in Mar 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very busy check-in as they had several groups coming at the same time. But the front desk was well staffed and I actually was able to check in a little early, which was helpful
Stayed 1 night in Apr 2025

6/10 Okay

Chasheika

Stayed 2 nights in Mar 2025

10/10 Excellent

david

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had an amazing time from valet to checkout. Entire process was easy and we felt taken care of.
Stayed 1 night in Apr 2025