InterContinental New Orleans by IHG

4.0 star property

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Photo gallery for InterContinental New Orleans by IHG

Exterior
Ballroom
Lobby sitting area
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
$146
includes taxes & fees
Dec 23 - Dec 24

Explore the area

View in a map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(111 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(14 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(45 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(82 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 780 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Room

8.4 out of 10
Very good
(16 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

InterContinental New Orleans by IHG

4-star hotel in New Orleans Central Business District
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a conference center are onsite.
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
InterContinental New Orleans by IHG features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 8330 square feet (774 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

InterContinental New Orleans by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference center (8,330 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Communal living room
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 35.09 per person
  • Covered valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1202 out of 1798 reviews
Rating 8 - Good. 352 out of 1798 reviews
Rating 6 - Okay. 131 out of 1798 reviews
Rating 4 - Poor. 50 out of 1798 reviews
Rating 2 - Terrible. 63 out of 1798 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Stayed 4 nights in Sep 2025

8/10 Good

Glenn

Traveled with group
Liked: Staff & service, amenities
Everything was great except - there is no EV charger as stated on the Expedia website. Having an EV charger was the main reason I booked this property. It was almost a disaster for me as I was down to 30 available miles when I arrived. The other thing I noticed is that when I was seated in the restaurant for desert and coffee, despite the restaurant being empty but reserved for "diners' they seated me at a table by the street entrance. There was an overwhelming smell of mildew and mold at that spot. But everything else was fabulous. Room was great. Staff, especially the front desk was great too. I'd stay again when I return to New Orleans.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Staff & service, amenities
Overall the property was nice and the staff was great. Only downside was the pool. It was smaller than the photos and very very dirty. There were bandaids in the pool, hair, and the pool scoop was dirty and brown.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gary A

Will stay here again. Great location. Employees super nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing stay! Comfort and friendliness of hotel were great!
Stayed 1 night in Sep 2025

10/10 Excellent

Blondia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabrielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything we needed and more!!

Hands down best stay we have had in NOLA! From the front desk valet restaurant bar cleaning service everyone and everything was top notch!! We ran the Saints 5k and went to the Saints game the location was perfect for walking! The convenience of a nice bar and restaurant right inside the lobby was priceless!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and clean. Nice size bathroom. The staff was courteous and attentive.
Stayed 2 nights in Sep 2025

8/10 Good

JonElizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

Audra took care of business.

The staff was pleasant and accommodating. Th room was clean. The leaky faucet was taken care of immediately. Audra even addressed the noisy neighbors timely.
Stayed 2 nights in Sep 2025

10/10 Excellent

Zachary

Traveled with family and small children, Traveled with family
Pool could use an update, looks outdated. Service was phenomenal and would highly recommend this hotel to a friend! Lou the Valet, was top notch as well!
Stayed 1 night in Sep 2025

8/10 Good

timika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel. Very professional staff. Easy to work with. Only issue is housekeeping bothers you very early in the morning. A light tap on the door and then they just come in. I had two different people walk in on me while I was sleeping. It was barely 8am.
Stayed 2 nights in Aug 2025

6/10 Okay

Rahul

Liked: Cleanliness, staff & service
It's an excellent hotel no doubt but to me it seemed something as basic as drinking water was a problem. No water available within the room (except for the $10 one in the minibar) and no water filter of any kind elsewhere. This is a luxury hotel I understand but something as fundamental as that should not be an issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edith

Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

10/10 Excellent

Pawel

Stayed 2 nights in Aug 2025

6/10 Okay

Aubrey

Liked: Cleanliness, staff & service, room comfort

Good but a bit outdated

Good hotel in terms of location and cost. Amenities are outdated (no fridge) and old TV.
Stayed 3 nights in Aug 2025

2/10 Terrible

Latonya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over charge for rooms won’t give deposit back keep pretending like they put it back on your card and never does
Stayed 2 nights in Aug 2025

10/10 Excellent

Keara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. I felt very safe and just about every place I wanted to be was in walking distance. Last but certainly not least the room was perfect. Clean and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

We had an amazing stay!! The room was clean and so spacious!! It was the perfect location to everything!! We walked to Bourbon Street and yet it was far enough away from the noise. I will definitely stay here again!!
Stayed 5 nights in Aug 2025

2/10 Terrible

sengottuvel

Disliked: Staff & service, amenities
They charged me destination fees after I checked out. I was not aware of this when I booked through Expedia. This hotel was super noisy and the cleaning staff took cash I left on the night stand. Totally a rip off when booked through Expedia
Stayed 3 nights in Aug 2025

6/10 Okay

Latrice

Stayed 4 nights in Aug 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities
we had an absolutely wonderful stay. Christopher and Dante made sure from the minute we walked in we were taken care of! We had a nightmare of a day travelling being delayed by over 8 hours and we were just done with our trip before it even started . the minute we arrived things turned around and I am truly thankful for all the staff but these two gentlemen were the ones who met us on arrival and changed the direction of our entire trip with their smiles and wonderful service!
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025