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Hyatt House New Orleans/Downtown

3.5 star property

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Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
Outdoor pool
Lobby
Free daily self-serve breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar
$154
includes taxes & fees
Nov 12 - Nov 13

Explore the area

View in a map
1250 Poydras St, New Orleans, LA, 70113
  • Place, Caesars Superdome
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪10 min walk‬
  • Place, Canal Street
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

One King ADA Suite with shower

10.0 out of 10
Exceptional
(1 review)
  • 715 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite One King

One Bedroom Suite One King | Hypo-allergenic bedding, down comforters, desk, blackout drapes

One Bedroom Suite One King

9.4 out of 10
Exceptional
(12 reviews)
  • 715 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Two Queens

One Bedroom Suite Two Queens | Hypo-allergenic bedding, down comforters, desk, blackout drapes

One Bedroom Suite Two Queens

9.2 out of 10
Wonderful
(9 reviews)
  • 590 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for ADA Room King with Tub

Shower, designer toiletries, hair dryer, towels

ADA Room King with Tub

9.2 out of 10
Wonderful
(10 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for ADA Room Two Queens with Tub

Shower, designer toiletries, hair dryer, towels

ADA Room Two Queens with Tub

9.4 out of 10
Exceptional
(19 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room One King Bed High Floor

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room One King Bed High Floor

9.4 out of 10
Exceptional
(21 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens High Floor

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Two Queens High Floor

9.2 out of 10
Wonderful
(17 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for High Floor Studio King Suite

Hypo-allergenic bedding, down comforters, desk, blackout drapes

High Floor Studio King Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room One King Bed

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room One King Bed

9.6 out of 10
Exceptional
(107 reviews)
  • 415 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Two Queens

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room Two Queens

9.4 out of 10
Exceptional
(66 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio King Suite

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Studio King Suite

9.8 out of 10
Exceptional
(32 reviews)
  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(14 reviews)
  • 415 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hyatt House New Orleans/Downtown

3.5-star hotel in New Orleans Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hyatt House New Orleans/Downtown offers 194 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down comforters. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt House New Orleans/Downtown features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 689 square feet (64 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services.

Hyatt House New Orleans/Downtown is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 9:00 AM. The hotel offers a complimentary manager's reception on select days.
H Bar - This bar serves dinner only.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • H Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 689 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New Orleans/Downtown Hotel
Hyatt House Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown
Hyatt House Orleans/Downtown
Hyatt House Orleans Orleans
Hyatt House New Orleans/Downtown Hotel
Hyatt House New Orleans/Downtown New Orleans
Hyatt House New Orleans/Downtown Hotel New Orleans

Reviews

Hyatt House New Orleans/Downtown Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 920 out of 1207 reviews
Rating 8 - Good. 199 out of 1207 reviews
Rating 6 - Okay. 57 out of 1207 reviews
Rating 4 - Poor. 16 out of 1207 reviews
Rating 2 - Terrible. 15 out of 1207 reviews

Reviews

10/10 Excellent

tammye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Melanie, Humble

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything!
Stayed 1 night in Apr 2025

8/10 Good

Josiah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Josiah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spacious and clean. The lobby being on the 10th? Floor was a little different. The free breakfast was probably the best hotel breakfast I have ever had. The only negative is Parking…. Paid only and if you want to be able to leave and come back you will need to download the Parking app prior to entering the parking structure nest door.(you will save money).
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping and eating
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

10/10 Excellent

Latosha

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer service, central to great restaurants and other places!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kyra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashantee Lissette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To find the lobby is a maze but overall 9/10
Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence, Sicklerville

Liked: Cleanliness
Stayed 7 nights in Jun 2025

10/10 Excellent

TERI, WASHINGTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing team. All aspects of my stay at this property were outstanding.
Stayed 7 nights in Jul 2025

10/10 Excellent

michelle, brooklyn park

Liked: Cleanliness, amenities, property conditions & facilities
Property was clean, beds was comfortable and food was delicious. Omelets made to order, large variety of items to choose from. Hotel close to the dome.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hilton

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff went well beyond by helping me n my 16yo son. My wife, his mother passed while on our father/son vacation. We live in NJ. Wildwood, where she lay having a heart attack and my 11yo son who called me and for help for mom. I couldn't get home sooner, they tried so hard, and were extra accommodating to my son and I. We were having fun until it was ruined. I pray that i can afford one day to bring both boys back where they aren't sure if they could go. I must get them on that horse and your staff is who id love them to be around if i can do it. Thank you for being human n helpful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dymonn

POOR SERVICE
Stayed 1 night in May 2025

10/10 Excellent

everett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jenny

Traveled with family
Liked: Amenities
Disliked: Staff & service
Located on one of the main street in downtown business area. A short ride from Port NOLA cruise terminal. Beautiful relaxing area next to reception (on 11th floor) with lots of seats and city view. Room was quiet, spacious and new. Beds were very comfortable. The in room microwave and fridge were very helpful. The door of the shower room can not be closed tightly so the water leaked and flooded the floor. The breakfast was very nice. Did not use the pool. It looks very nice too.
Stayed 2 nights in Jun 2025

10/10 Excellent

sherri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in a suite
Stayed 5 nights in Jul 2025

8/10 Good

Parnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Great stay. Great breakfast spread. Clean Nice views Friendly staff. Cons: Paying max price for parking Hard to find and foggy pool Overall very nice place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Reed

Traveled with partner
Liked: Amenities
You always get great service
Stayed 1 night in Jul 2025

10/10 Excellent

Shamein

Stayed 2 nights in May 2025

10/10 Excellent

Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and very convenient to visit the French Quarter.
Stayed 1 night in Jun 2025

10/10 Excellent

Samanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel’s
Stayed 1 night in Jun 2025

10/10 Excellent

Antoinette

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean. Restuarants in the building jad excellent food. Its family friendly and beautiful. The breakfast was my 8yr old grandson favorite!!
Stayed 2 nights in Jun 2025