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City Express by Marriott New Orleans 1-10

3.0 star property

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Photo gallery for City Express by Marriott New Orleans 1-10

Free daily buffet breakfast
Lobby sitting area
Exterior
Reception
Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Gym
  • Room service
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
10100 I-10 Service Road, New Orleans, LA, 70127
  • Bourbon Street
    ‪14 min drive‬
  • Canal Street
    ‪15 min drive‬
  • Caesars New Orleans Casino
    ‪15 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Parking included
  • Free WiFi
  • Air conditioning
3.0 out of 5, (1002)
$83 nightly
The price is $83 total
includes taxes & fees
Midtown Hotel - Downtown New Orleans

About this property

City Express by Marriott New Orleans 1-10

3-star hotel in New Orleans East Area
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and conference space are onsite.
City Express by Marriott New Orleans 1-10 offers 50 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Express by Marriott New Orleans 1-10 features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 16210 square feet (1506 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in November 2022.

City Express by Marriott New Orleans 1-10 has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower (30 inches high)
  • Grab bar near toilet (25 inches high)
  • Roll-in shower (32 inches wide)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from May 29 to September 04

Property is also known as

Avalon New Orleans
Wyndham Garden New Orleans East Hotel
Wyndham Garden New Orleans Hotel
Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Four Points Metairie
Avalon New Orleans Hotel
Wyndham Garden New Orleans East
Wyndham Garden New Orleans
Le Parc Hotel
Hotel Le Parc
Best Western New Orleans East
Wyndham Garden New Orleans East
City Express by Marriott New Orleans Northeast
City Express by Marriott New Orleans 1-10 Hotel
City Express by Marriott New Orleans 1-10 New Orleans

City Express by Marriott New Orleans 1-10 Reviews

Reviews

6.2
Rating 10 - Excellent. 114 out of 410 reviews
Rating 8 - Good. 61 out of 410 reviews
Rating 6 - Okay. 66 out of 410 reviews
Rating 4 - Poor. 55 out of 410 reviews
Rating 2 - Terrible. 114 out of 410 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
people were nice and friendly, but condition of room not good. i usually stay in the Quarter but the hotels were booked because of the super bowl, so I ended up staying here. wont do again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Anoop, Philadelphia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ONE STAR HOTEL DIRTY ROOMS HALF PAINTED CARPETS HALF RIPPED UP POOL CLOSED
Stayed 3 nights in Feb 2025

4/10 Poor

raymond

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
We went for the Super Bowl and the staff was amazing
Stayed 3 nights in Feb 2025

4/10 Poor

LaShonza

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

We had no hot water, we had requested to fix. However the next night something no hot water, then the toilet kept running all night, we had to request that to be fixed. We needed 2 remotes to work the tv. Breakfast wasn’t served at the times. I will say front desk staff was pleasant, however I will not recommend this location again.
Stayed 4 nights in Feb 2025

8/10 Good

carla

Traveled with group
Liked: Staff & service
It was a good stay the front desk person Torie was great and the manager Kendall was great as well only thing I dislike the didn’t clean the rooms and no mirror but they did bring one for us!! This will be my go too hotel whenever I visit
Stayed 3 nights in Feb 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Staff & service, property conditions & facilities

Impactful construction burdened my stay

It's a huge issue when the shower doesn't work properly. The shower water temp never worked correctly the 4 days I was there. I barely had any hot water Friday and Monday, On Saturday and Sunday I only had hot water. I went to the front desk Friday, Saturday, and Sunday and told them what was going on. While maintenance did try to address the issue Friday, they did not do it correctly. By Saturday the water was scalding hot. It was so hot you could not shower. I went back on Saturday and asked them to look into it again. On Sunday the hot water problem remained. I told them again Sunday and by Monday the water was barely warm again. Also, little things in a hotel room are important. There was no trash can, no phone, no hair dryer, and no sink soap. There was also no room number outside my door. While these are small things, I don't know how someone thinks it's a good idea to be open if you can't adequately care for your guests. It's a poor business model. Really disappointed with this level of service when it was $600/night. Even if it was Super Bowl weekend.
Stayed 3 nights in Feb 2025

8/10 Good

safenaz

Traveled with family
Toryana was amazing. She was extremely helpful and informative. Kendall what’s also helpful and very informative
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lots of things wrong with the room. The worst was we were supposed to have king size bed and it was a double.
Stayed 2 nights in Feb 2025

2/10 Terrible

Joseph

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Awful hotel. Left with bedbug bites on my ankles. The entire hallway was full of debris when I entered my room. No trash can in my room. No soap. No shampoo. One towel. Pool was disgusting. Breakfast was awful. I wish I had something nice to say about this hotel, but it was hilarious how bad it was. :)
Stayed 2 nights in Feb 2025

6/10 Okay

Takashi

Stayed 1 night in Feb 2025

8/10 Good

Matthew

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
It was great! Yes it is under reconditioning and our room had a few problems. They were quick to correct to resolve them.
Stayed 1 night in Feb 2025

4/10 Poor

Vladislav

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facility is currently undergoing construction and changes. The interior is not particularly clean, and the amenities are outdated. However, the staff was pleasant to communicate with.
Stayed 1 night in Feb 2025

6/10 Okay

Eddy Norman

Liked: Amenities
They were fixing up the hotel and there was a lot of mess. They don't know how to communicate with tourists. If I had known, I wouldn't have gone. I feel like they only cared about the payment for the lodgment (the money). I even found the main door of the hotel closed several times. They don't care about the tourist
Stayed 13 nights in Jan 2025

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sent me a message the day of arrival. I had to drive 7.5 hours, looked at my phone to see there would be NO water if I planned to stay there. Of course I cancelled…. And had to obtain assistance with securing another place to stay the night. Why not send a text message or call me?!
Stayed 2 nights in Jan 2025

2/10 Terrible

Mr_ursin

Stayed 1 night in Jan 2025

4/10 Poor

Jahn, Urbandale

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and helpful. Unfortunately, the hotel is under massive renovations and everything was either not available due to the renovations or it was tore up. The beds were super comfortable but the room was not appealing. Baseboards were all tore off and the room was in need of a lot of updating. I’m sure once the renovations are complete, this will be a beautiful hotel but for what we paid per night, I think I could have stayed somewhere that was more put together and had the services advertised available.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
They rebuilding it’s coming out nice clean and the front desk lady was very helpful I know whatever plan they have for it it’s going to nicer in the future months to come but it was clean and comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

chong o

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just no good
Stayed 4 nights in Jan 2025

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Terrica

Horrible
Stayed 1 night in Jan 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tiona

Stayed 1 night in Nov 2024

4/10 Poor

Luis Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Staff & service, amenities
Staff was so friendly and accommodating. Had a great visit and am going to miss New Orleans with my whole heart.
Stayed 4 nights in Oct 2024