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Get an overview of this hotel
3.5-star New Orleans hotel in French Quarter

Popular property highlights

Free WiFi
24-hour business center
Smoke-free property
24-hour front desk
Multilingual staff

Location

Located in French Quarter, this hotel is steps from Bourbon Street and Canal Street. Jackson Square and Harrah's New Orleans Casino are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.

Hotel Features

Along with a coffee shop/café, this smoke-free hotel has a 24-hour business center and valet parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Room Amenities

All 171 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Guests will also find hydromassage showerheads, free local calls, and hair dryers.

Languages Spoken

  • English

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Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel

301 Dauphine St, New Orleans, LA 70112

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 38.95 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 4 PM

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Debit cards not accepted

Staffed front desk

LGBTQ friendly

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Enhanced food service safety measures are in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • FRENCH QUARTER-CHATEAU LEMOYNE
  • FRENCH QUARTER-CHATEAU LEMOYNE Holiday Inn
  • Holiday Inn FRENCH QUARTER-CHATEAU
  • Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE
  • Holiday Inn LEMOYNE
  • Holiday Inn QUARTER-CHATEAU LEMOYNE
  • Holiday Inn QUARTER-CHATEAU LEMOYNE Hotel
  • Holiday Inn QUARTER-CHATEAU LEMOYNE Hotel FRENCH
  • Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE Hotel New Orleans
  • Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE Hotel
  • Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE New Orleans
  • Holiday Inn FRENCH QUARTER CHATEAU LEMOYNE
  • Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel Hotel

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from August 27 2020 to March 31 2021 (dates subject to change):

  • Swimming pool

Property Features

The hotel offers a coffee shop/café. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3.5-star property. Event facilities measure 2064 square feet (192 square meters). This business-friendly hotel also offers a terrace, tour/ticket assistance, and a vending machine. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel is a smoke-free property.

  • Express check-in
  • Water dispenser
  • Elevator
  • 24-hour front desk
  • Conference space
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Valet parking (surcharge)
  • Smoke-free property
  • Computer station
  • Swimming pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 192
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • ATM/banking
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 2064
  • Ballroom
  • Vending machine
  • Total number of rooms - 171
  • Number of floors - 5
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Room Amenities

Holiday Inn FRENCH QUARTER-CHATEAU LEMOYNE, an IHG Hotel offers 171 accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Turndown service
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • In-room climate control (heating)
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Local maps
  • Laptop-friendly workspace
  • Closed captioned TV
  • Portable shower seat
  • Raised toilet seat
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower
  • Visual fire alarm
  • Telephone accessibility kit

Parking

Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cafe Bienville - Onsite coffee shop.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

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