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Extended Stay America Suites New Orleans Metairie

2.5 star property

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Photo gallery for Extended Stay America Suites New Orleans Metairie

Welcome to our reception area, featuring a reception desk with a computer, coffee machine, and more.
Guests are greeted by a warm welcome sign above the reception desk, flanked by two comfortable armchairs.
Welcome to our lobby, where you can check in, relax in the seating area, and enjoy a cup of coffee.
Convenient laundry facilities offer digital controls and ample space for guests to manage their laundry needs.
Two single beds with brown skirted bases and white bedding, a green accent wall, and a framed picture adorn this cozy space.

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
3300 S I 10 Service Rd W, Metairie, LA, 70001
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪15 min walk‬
  • Tulane University
    ‪9 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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The price is $84 total
includes taxes & fees
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About this property

Extended Stay America Suites New Orleans Metairie

Metairie hotel with in-room kitchens
Laundry facilities, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites New Orleans Metairie offers 102 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Extended Stay America Suites New Orleans Metairie is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Extended Stay America Suites New Orleans Metairie Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 937 reviews
Rating 8 - Good. 223 out of 937 reviews
Rating 6 - Okay. 173 out of 937 reviews
Rating 4 - Poor. 136 out of 937 reviews
Rating 2 - Terrible. 206 out of 937 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Stayed 10 nights in Apr 2025

2/10 Terrible

Abbey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Donja

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff was very rude And unprofessional… I just left I didn’t even stay
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog hair..cold water.. & no washed bedding.

The bed & comforters were FULL of dog hair.. i asked for more bedding & they didnt even have any. I figured out on day two that the bath tub water actually does get hot you jus have to let it run a couple minutes. They said there was breakfast there is absolutely NO breakfast just a muffin & cold coffee. I really hate that we had dog hair on everything & we dont even have pets. Not the worst place but we wont be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amber Bourgeois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

adebola

Business traveler
Liked: Amenities, property conditions & facilities
Staff
Stayed 7 nights in Mar 2025

6/10 Okay

Dorothy

Stayed 9 nights in Mar 2025

8/10 Good

Malcolm

Stayed 1 night in Mar 2025

8/10 Good

Rosalyn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Need to hire better front desk staff

There was no staff at the front desk to check me in nor out. I had to yell in the lobby for someone to come out to check me in after waiting at the front desk for over 10 mins because the courtesy phone was inoperable. Another guest told me that this was their norm. Other than that I had a good stay. I may stay there again but they need to hire better staffing that will not leave their posts unattended and better serve the guests. Very unprofessional.
Stayed 1 night in Mar 2025

2/10 Terrible

Blessing

Stayed 7 nights in Mar 2025

8/10 Good

Destiny

Stayed 1 night in Mar 2025

8/10 Good

Angela

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Liked: Amenities
My only real complaint would be cleanliness. The stove definitely needed some attention. And the floor looked fine until I spilled water and upon wiping it up with the provided white towel, it was not even close to clean. The staff are friendly and helpful. The room was comfortable and a nice size.
Stayed 1 night in Mar 2025

2/10 Terrible

Natasha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get any housekeeping service my entire 3 day stay only when I needed tissue
Stayed 3 nights in Mar 2025

2/10 Terrible

DENNIS

Stayed 2 nights in Mar 2025

6/10 Okay

Brad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Sawyer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at property, took 3 attempts to receive a clean room, desk clerk was rude. Got to room, toilet wouldn’t flush completely. Got up to take a shower the next morning to NO hot water! Worst motel experience EVER!
Stayed 1 night in Mar 2025

10/10 Excellent

Fawn

Liked: Staff & service, property conditions & facilities, room comfort
It severs perfectly for what we were there for. I knew that I wouldn’t be in our room very much just needed a place to sleep and shower and was fairly decent, and so therefore it was perfect. I would stay again if used for this purpose again. Front desk was very helpful. And great location to plenty of things to do and food.
Stayed 2 nights in Mar 2025

8/10 Good

Lucy

Liked: Cleanliness, property conditions & facilities, room comfort

Good location. Friendly staff. Needs some attent

Room was clean. Facility too. 3 mornings out of our 6 day stay they were out of coffee at 8:am. Also no breakfast bars or muffins. Breakfast was advertised til 9:30. Staff were very friendly. No quarters available for laundry on sunday afternoon. We would visit here again because of location and staff. Some maintenance needed
Stayed 7 nights in Mar 2025

6/10 Okay

Vickie

Traveled with group
Liked: Staff & service
Stayed 3 nights in Feb 2025

2/10 Terrible

TIMOTHY

Disliked: Staff & service, property conditions & facilities
There was dog hair on the hallway floor when we arrived and it was still there on Monday when we checked out. I mentioned it to the desk attendant and she asked me if I was aware that they allowed pets. I replied yes but that is no reason for nasty hallway. Not to mention the musty smell of the room
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of updates!
Stayed 3 nights in Mar 2025

4/10 Poor

Ashley

Stayed 1 night in Feb 2025

10/10 Excellent

Paulina

Stayed 2 nights in Feb 2025