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Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5 star property

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Photo gallery for Crowne Plaza New Orleans French Qtr - Astor by IHG

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Exterior
Lobby
Meeting facility
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
739 Canal Street at Bourbon, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪1 min walk‬
  • Caesars New Orleans Casino
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub (Mobility)

7.0 out of 10
Good
(14 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible (Communications)

7.8 out of 10
Good
(13 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Communications)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (New Orleans View)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(137 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(37 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(94 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Alexa Tower)

7.8 out of 10
Good
(73 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Alexa Tower)

7.4 out of 10
Good
(59 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (New Orleans View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (New Orleans View)

7.2 out of 10
Good
(22 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (French Quarter View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (French Quarter View)

7.4 out of 10
Good
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (High Floor)

7.2 out of 10
Good
(30 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Windowless)

Suite, 1 King Bed (Windowless) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Windowless)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Canal Street View)

7.4 out of 10
Good
(6 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Canal Street View)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Canal Street View)

7.6 out of 10
Good
(26 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Canal Street View, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (Canal Street View, Alexa Tower)

7.4 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Canal Street View, Alexa Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Canal Street View, Alexa Tower)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham New Orleans - French Quarter

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (4166)
$131 nightly
The price is $131 total
includes taxes & fees
Wyndham New Orleans - French Quarter

About this property

Crowne Plaza New Orleans French Qtr - Astor by IHG

4.5-star hotel in French Quarter
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza New Orleans French Qtr - Astor by IHG offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza New Orleans French Qtr - Astor by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 20 meeting rooms. Event facilities measuring 32000 square feet (2973 square meters) include conference space. This luxury hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Crowne Plaza New Orleans French Qtr - Astor by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Dickie Brennan’s Bourbon - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dickie Brennan’s Bourbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 32,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)

More

  • 14 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 27.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 35 per person
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit coolers in guestrooms.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel New Orleans French Quarter
Crowne Plaza New Orleans French Quarter
Astor Crowne Plaza New Orleans Hotel
Astor Crowne Plaza Hotel
Astor Crowne Plaza New Orleans
Astor Crowne Plaza
Crowne Plaza New Orleans

Crowne Plaza New Orleans French Qtr - Astor by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1917 out of 4730 reviews
Rating 8 - Good. 1068 out of 4730 reviews
Rating 6 - Okay. 744 out of 4730 reviews
Rating 4 - Poor. 459 out of 4730 reviews
Rating 2 - Terrible. 542 out of 4730 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like that there was no valet. There should have been some valet staff to take it to whatever garage they had us park at especially since it was near the same price as valet and had to walk blocks away
Stayed 1 night in Mar 2025

8/10 Good

RaSean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed my stay here
Stayed 7 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Mar 2025

6/10 Okay

Erica

Traveled with family
Liked: Staff & service
Loved the restaurant inside the hotel. Dinner and atmosphere was fabulous. All of the staff at the hotel were great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nica

Stayed 1 night in Mar 2025

8/10 Good

Josselyn

Traveled with partner, Traveled with family
The area was alittle crowded and had a lot of suspicious activity but the inside of the hotel and the doors closing at 6pm on weekend made us feel safe
Stayed 4 nights in Mar 2025

4/10 Poor

Keith, Studio City

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy even 12 floors up. Moved rooms and there was elevator noise. Hotel staff tried to charge for parking my entire stay when I only parked for one night with the hotel valet service.
Stayed 5 nights in Mar 2025

10/10 Excellent

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Tanari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and courteous…they checked in with us daily to ensure all of our needs and any requests were addressed. The location was also very convenient and in close proximity to many of the local attractions and sites.
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Liem

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nice central locate walking distance from every where 👍
Stayed 2 nights in Mar 2025

6/10 Okay

Manas

Traveled with family
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

William, Boylston

Stayed 4 nights in Mar 2025

4/10 Poor

Ma April

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel photos definitely deceived us, we initially stayed at the holiday inn club just down the block from this hotel and loved it so much better than our stay here. The lobby is attractive but the front desk staff were monotoned and not welcoming, they didn’t smile or give us any information besides asking for my ID and giving me my key. The room was not vacuumed, there was no comforter on the bed. The shower faucet didn’t shut off when you pulled the top for the water to come through the shower so the tub would fill while we showered. The shampoo and the “shampoo conditioner combo” smelt Cheap and was terrible on my hair so I needed to buy my own at the Walgreens across the street. It was not a pleasant stay, I don’t recommend this place. Holiday Inn Club was much, much better down the block and had friendly staff and wonderful amenities in their rooms. I’m dissatisfied with the Crowne Plaza
Stayed 1 night in Mar 2025

10/10 Excellent

Turtle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Garin, Niobrara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Female staff member wasn't very helpful when asking for vending machine/ice locations. Just that they were all over we would have too look. Maintenance service for the AC was fast. It took an hour just to check-in after being charged twice for parking. Loved the location and the view.
Stayed 1 night in Mar 2025

2/10 Terrible

Caleb

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two rooms Neither were fully cleaned Dirt from previous guest, visible dirt!! Water temperature was an issue The beds were broken Business center did not provide adequate services
Stayed 1 night in Mar 2025

8/10 Good

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. We will take come back
Stayed 2 nights in Mar 2025

4/10 Poor

Burt

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
There was a fraternity formal and the noise level was incredibly high and unacceptable, I was woken up two nights and was not able to sleep due to college kids running around and screaming. I feel as if I should receive some kind of compensation for this inconvenience as it directly impacted my stay and trip. Thank you
Stayed 3 nights in Mar 2025

8/10 Good

LaDawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...access to everything in walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

RHODA

Liked: Property conditions & facilities
Staff is helpful &tge place is in a great location
Stayed 1 night in Mar 2025