Beginning of main content

Get an overview of this hotel
4.5-star New Orleans hotel in French Quarter

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business center
Smoke-free property

Location

Located in French Quarter, this luxury hotel is steps from Canal Street, Bourbon Street, and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot.

Hotel Features

A restaurant, an outdoor pool, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite.

Room Amenities

All 693 rooms provide free WiFi, 24-hour room service, and TVs. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Astor Crowne Plaza New Orleans, an IHG Hotel

739 Canal Street, New Orleans, LA 70130

Room, 2 Queen Beds, Non Smoking (Alexa)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$105* Per night/room Jun 14 - Jun 15

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at anytime

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not permit coolers in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for lunch and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No cribs (infant beds) available

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Crowne Plaza Hotel New Orleans French Quarter
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza New Orleans, an IHG Hotel Hotel
  • Astor Crowne Plaza New Orleans, an IHG Hotel New Orleans
  • Astor Crowne Plaza New Orleans, an IHG Hotel Hotel New Orleans

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from January 1 2021 to June 30 2021 (dates subject to change):

  • Breakfast

The following facilities are closed seasonally each year. They will be closed from December 1 to February 28:

  • Swimming pool

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 32001 square feet (2973 square meters) include conference space. This luxury hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff. Onsite parking is available (surcharge).

Astor Crowne Plaza New Orleans, an IHG Hotel is a smoke-free property.

  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Outdoor pool
  • Valet parking (surcharge)
  • Smoke-free property
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Conference space size (meters) - 2973
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 32001
  • Ballroom
  • Total number of rooms - 693
  • Number of floors - 14
  • Number of buildings/towers - 2
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Room Amenities

Astor Crowne Plaza New Orleans, an IHG Hotel offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay movies
  • Turndown service
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower/tub combination
  • Free WiFi
  • Connecting/adjoining rooms available
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Valet parking (surcharge) , RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge.

Astor Crowne Plaza New Orleans, an IHG Hotel has a restaurant on site.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?