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Waterbury Motel

2.0 star property

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Photo gallery for Waterbury Motel

Aerial view
Deluxe Room, 1 Bedroom, Refrigerator & Microwave | Premium bedding, desk, free WiFi, bed sheets
Interior
Lobby sitting area
Interior entrance

Reviews

3.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$68
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
428 West Main Street, Waterbury, CT, 06702
  • Place, Soldiers' Monument
    ‪5 min walk‬
  • Place, Waterbury City Hall
    ‪8 min walk‬
  • Place, Palace Theatre
    ‪10 min walk‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds

Premium bedding, desk, free WiFi, bed sheets

Family Room, 2 Queen Beds

  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exclusive Room, 1 King Bed, Refrigerator & Microwave

Exclusive Room, 1 King Bed, Refrigerator & Microwave | Premium bedding, desk, free WiFi, bed sheets

Exclusive Room, 1 King Bed, Refrigerator & Microwave

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Refrigerator & Microwave

Premium bedding, desk, free WiFi, bed sheets

Deluxe Room, 1 Bedroom, Refrigerator & Microwave

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Bedroom, Accessible, Private Bathroom

Premium bedding, desk, free WiFi, bed sheets

Standard Room, 1 Bedroom, Accessible, Private Bathroom

  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 2 Queen Beds

Premium bedding, desk, free WiFi, bed sheets

Signature Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Waterbury Motel

Waterbury motel with free in-room WiFi
Concierge services, a 24-hour front desk, and ATM/banking services are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance and a vending machine.
Waterbury Motel offers 39 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Waterbury Motel features a vending machine, multilingual staff, and concierge services. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Waterbury Motel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator (single-level property)

More

  • 1 building
  • 2 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Waterbury Motel
Waterbury Motel Motel
Waterbury Motel Waterbury
Waterbury Motel Motel Waterbury

Waterbury Motel Reviews

Reviews

3.6
Rating 10 - Excellent. 11 out of 166 reviews
Rating 8 - Good. 13 out of 166 reviews
Rating 6 - Okay. 9 out of 166 reviews
Rating 4 - Poor. 23 out of 166 reviews
Rating 2 - Terrible. 110 out of 166 reviews

3.4/10

Cleanliness

4.8/10

Staff & service

2.8/10

Amenities

3.4/10

Property conditions & facilities

3.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kathleen

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
Absolutely terrible … holes in the wall… bedbugs
Stayed 1 night in Oct 2025

2/10 Terrible

Wilberto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place just needs a complete remodel.
Stayed 1 night in Sep 2025

2/10 Terrible

Robert, Shawnee

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible, not clean at all stinks like cigarettes.. cigarette burns in sheets and insects in bed
Stayed 2 nights in Sep 2025

2/10 Terrible

Jay, Wingham

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel expensively and this is, without a doubt, the worst motel ever. After seeing their "best room", I requested a refund, which was not honored. Even so, I couldn't stay there and sought alternate accommodations. On a scale from of 1 to 5 stars, this property is a minus 3.
Stayed 1 night in Sep 2025

2/10 Terrible

Linda

Disliked: Cleanliness, property conditions & facilities, room comfort

don't stay here

This is the worst hotel I've ever stayed at. Everything was dirty, the bed, the towels, the carpet. I had to ask for the remote for the TV and AC. The AC remote did not work, the front desk attendant stood on the bed to reach to turn on the AC.
Stayed 1 night in Sep 2025

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities
They had no clean sheets,all of them had stains, people selling drugs in the hallways, people hanging in the hallways getting high, people over dosing
Stayed 1 night in Aug 2025

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's basically a local 'paid' shelter. No smoking signs in lobby, but furniture had numerous burn stains and ashes. Heavily stained carpet. Dingy looking linen, but did smell freshly laundered. No security, i.e. chain on room door, which looked like it has previously been busted in. Simple door lock that like you'd find on a bathrook door. Exterior room door looked like it has been previously busted in. Although there are young mothers with children who evidently live there, it's not a place for the "faint hearted" who also might feel threatened by young men idling near-by. LOL BTW, it took mgr several hours to find a tv remote after searching other rooms, despite no vacancy other than one near lobby awaiting a guest who was paying $150 for the night. (So I was told. Didn't know if that was real or an attempted hustle for me to pay for an upgrade.)LMAO Anyway, I slept soundly with the only chair hooked up under the door knob.
Stayed 1 night in Aug 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, property conditions & facilities
I’m not recommending is very dirty
Stayed 1 night in Aug 2025

2/10 Terrible

Guillermo

Traveled with partner
Disliked: Cleanliness, amenities
The room was found in unsatisfactory condition: the toilet had visible stains, and the sheets contained a burn hole consistent with a cigarette.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They guy and his wife are pretty descent people and they have great customer service, very friendly. Rooms are okay and clean. There is everything around the hotel from Walgreens to McDonald's and downtown is a 10 minute walk.
Stayed 1 night in Aug 2025

2/10 Terrible

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was greatly disappointed when arriving and seeing questionable people loitering around the front door. The dumpster at the rear of the parking area was overflowing greatly. The front desk clerk was very kind. Before he would accept our non-refundable payment he gave my husband the room key for him to check it out. My husband said the room was awful and the sheets were stained. Needless to say we left and found another room. This hotel being on Expedia's list is extremely disappointing. We were looking simply for a place to sleep after conducting some business in Waterbury. That's why the low rating was not alarming. We were not looking for amenities but simply a night's rest. I would never under any circumstances recommend this hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Thihan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Chyann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very terrible the guy at the front desk was very rude the room was nasty roaches everywhere dead fly on the wall fridge very nasty in the inside sheets not clean room smell funny
Stayed 1 night in Jul 2025

2/10 Terrible

wan-ru

Traveled with family
We arrived around 10:30 pm. There were bars in the windows of the run down looking one story building. We pulled into the garage next door and were promptly approached by 2 different men wanting to sell us something. The neighborhood looks run down and drug infested. We did not feel safe to stay there.
Stayed 1 night in Jun 2025

10/10 Excellent

Deshawna

Stayed 2 nights in Jun 2025

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
I should have read the reviews before booking. Terrible place. Dirty. Sketchy people hanging around. Yelling and door slamming all night long. If i would have been alone, i would have never checked in.The only good thing about this place was the front desk clerk.
Stayed 1 night in Jun 2025

2/10 Terrible

david

Disliked: Cleanliness, amenities, property conditions & facilities
A terrible place to visit period it's a straight up crack house
Stayed 1 night in May 2025

2/10 Terrible

Yolainy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Elizabeth

Business traveler
Disliked: Amenities, property conditions & facilities
It looked filthy from the outside, really seedy people hanging around. I left, didn't even go in. Did not feel safe at all.
Stayed 1 night in May 2025

4/10 Poor

Mamoudou

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Laura

Traveled with partner
Disliked: Amenities
There was to much fighting in the hall and the room was not cleaned at all
Stayed 2 nights in May 2025

2/10 Terrible

Marissa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not be returning

Room was deplorable; trash & rusted nails on the floor, giant hole in the windowsill, no nightstand, walls were not clean, bathroom had no mirror. Staff was argumentative & allowed their children to touch my belongings. No accommodations whatsoever. Generally an unsafe area.
Stayed 3 nights in Apr 2025

2/10 Terrible

RAYMOND

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The web site showing pictures that was false about the room rented.
Stayed 2 nights in Apr 2025