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The Neighborhood Hotel-New Buffalo

2.0 star property

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1 bedroom, laptop workspace, blackout drapes, free WiFi
Room | Interior
Full-size fridge, microwave, oven, dishwasher
Full-size fridge, microwave, oven, dishwasher
1 bedroom, laptop workspace, blackout drapes, free WiFi

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
18 W Merchant St, New Buffalo, MI, 49117
  • Place, New Buffalo Township Public Library
    ‪5 min walk‬
  • Place, Local
    ‪8 min walk‬
  • Place, New Buffalo Public Beach
    ‪9 min walk‬
  • Airport, South Bend, IN (SBN-South Bend Intl.)
    ‪37 min drive‬

Room options

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Room | 1 bedroom, laptop workspace, blackout drapes, free WiFi

Room

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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Interior

Room

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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1 bedroom, laptop workspace, blackout drapes, free WiFi

Apartment

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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1 bedroom, laptop workspace, blackout drapes, free WiFi

Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | 1 bedroom, laptop workspace, blackout drapes, free WiFi

Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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1 bedroom, laptop workspace, blackout drapes, free WiFi

Room

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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1 bedroom, laptop workspace, blackout drapes, free WiFi

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | 1 bedroom, laptop workspace, blackout drapes, free WiFi

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Room | 1 bedroom, laptop workspace, blackout drapes, free WiFi

Room

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

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About this property

The Neighborhood Hotel-New Buffalo

Hotel in Downtown New Buffalo
This smoke-free hotel features laundry facilities, express check-in, and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, gas grills, a picnic area, and a communal living room are onsite. Housekeeping is available on request.
The Neighborhood Hotel-New Buffalo offers 9 air-conditioned accommodations with coffee/tea makers and designer toiletries. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Buffalo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 50-inch Smart televisions come with premium digital channels. Additionally, rooms include shared/communal kitchens and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The Neighborhood Hotel-New Buffalo features barbecue grills, a picnic area, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This New Buffalo hotel also offers express check-in, express check-out, and a communal living room. Complimentary covered self parking is available on site.

The Neighborhood Hotel-New Buffalo is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Shared kitchen access

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

The Neighborhood New Buffalo
The Neighborhood Hotel-New Buffalo Hotel
The Neighborhood Hotel-New Buffalo New Buffalo
The Neighborhood Hotel-New Buffalo Hotel New Buffalo

Reviews

The Neighborhood Hotel-New Buffalo Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 80 out of 91 reviews
Rating 8 - Good. 8 out of 91 reviews
Rating 6 - Okay. 2 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jamila

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
The location of this hotel is absolutely unbeatable — a true 10/10. It’s within walking distance of shops and restaurants, parking was easy, and the outdoor space and landscaping were well maintained. These factors alone make it tempting to return. That said, the overall experience fell short considering the high cost of the stay. The biggest issue was cleanliness. The carpet in our room had visible stains and was so dirty that our feet turned black just walking on it. The windowsills were very dusty, and every time we opened a window, we had to immediately wash our hands. The shared restroom on the property also appeared unattended during our stay — a dirty diaper sat in there for three days without being removed. Inside the room, the bathroom lacked functionality. There was poor water pressure, no shelves in the shower for toiletries, and very little storage space overall. Lighting was also a problem: the room was extremely dim, making it hard to get ready, and one lightbulb flickered nonstop until we removed it ourselves. The bunk bed mattresses were also uncomfortable — fine for children, but definitely not suitable for an adult. In short, while the location and outdoor areas were excellent, the condition and upkeep of the rooms were disappointing for the price we paid. With better attention to cleanliness, comfort, and maintenance, this hotel could be a fantastic place to stay. Until then, it feels overpriced for what you get.
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the the private porch
Stayed 2 nights in Jun 2025

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch!

Neighborhood Hotel was just what we needed to relax and feel the slow pace of vacation. Being a block from the main street of town was super nice for walking. The housekeeping staff were happy to help and maintained a clean and tidy environment. Security was good and private parking was awesome:). Well done!
Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities

Refunf never came

The air conditioningvwentnoutbour last night there. The owners said they would refund us obe night's stsy and said you would reimburse me. That never happened. Please advise
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

TF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything!

We love this location in New Buffalo! So close to great restaurants and Lake Michigan beach is very walkable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alagappan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and fully functional property. Located at the heart of downtown and really enjoyed the tasteful decorations and fully functional kitchen area.
Stayed 3 nights in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very relaxing stay which was our goal. Loved the convenience to restaurants and the beach. All in walking distance. The room was very comfortable and the shared kitchen had all amenities to make you feel at home.
On the beach
Full kitchen
Great back area to meet others during your stay.
Nearby dining, inside and outside dining.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love this little gem. Located near everything.
Stayed 3 nights in May 2025

10/10 Excellent

Katarina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay at the Neighborhood Hotel in New Buffalo. I will definitely be recommending this hotel to anyone looking for a weekend getaway from Chicago!
Stayed 2 nights in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the common area convenience .
Stayed 2 nights in May 2025

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Would have liked a refrigerator in the room. Bigger garbage cans also!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spring getaway weekend for two.

Very convenient location with an apartment feel and a shared kitchen. But pretty cool concept.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for weekend getaway

This property is an amazing concept. Beautifully decorated , clean and contemporary spaces. Common kitchen was really handy. Parking access is convenient and hotel is walking distance to all of downtown New Buffalo. Outdoor space looked lovely, but with snow on the ground not used by us. The common "living room" was a perfect place for a happy hour gathering or game watching.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Weekend Getaway

Wonderful weekend at this super cozy hotel! Great location, clean and super comfortable beds! Will definitely stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and cozy!
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed a 4-night stay. This small hotel is very comfortably furnished and nicely decorated. It has an exceptional location. Check-in and Check-out is very convenient and simple. I plan to stay here again when I return to the area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so cute and comfortable. The room with bunk beds have the bunks in a little room with a door, so that's great. The bonus space in the backyard is really sweet. We watched a basketball game on sling back there with the fire going. Very cozy!
Stayed 2 nights in Nov 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic!! The location was perfect, close to shopping and restaurants. It was safe, very clean and we would for sure stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice but suggest for the cost 1. Daily room makeover 2. Rolls and juice in a.m. 3. Better way to communicate if questions, minor issues, etc.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, kitchen was very useful especially with the fridge. Backyard was awesome. Nice and quiet, used the Bon fire pit. Lots of chairs outside. Stayed on the second floor with a balcony it was really nice. Tv great size, bathroom was clean. Would come back here. Parking is great also.
Stayed 2 nights in Sep 2024