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Holiday Inn Express & Suites New Braunfels by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites New Braunfels by IHG

Free daily buffet breakfast
Point of interest
Point of interest
Point of interest
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping
$116
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
1436 N Business Loop IH 35, New Braunfels, TX, 78130
  • Place, Comal River
    ‪4 min drive‬
  • Place, Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • Place, Gruene Hall
    ‪5 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(44 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(48 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Room amenity

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 355 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • 355 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Room amenity

Standard Room, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communication)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

Room amenity

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

Room amenity

Suite, Multiple Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communication)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Homewood Suites By Hilton New Braunfels
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,003 reviews
Homewood Suites By Hilton New Braunfels

About this property

Holiday Inn Express & Suites New Braunfels by IHG

New Braunfels hotel close to Guadalupe River
Along with an outdoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites New Braunfels by IHG offers 87 accommodations with iPod docking stations and safes. Televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites New Braunfels by IHG features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express & Suites New Braunfels by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch TV with premium satellite channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites New Braunfels by IHG Hotel
Holiday Inn Express & Suites New Braunfels by IHG New Braunfels

Holiday Inn Express & Suites New Braunfels by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 951 reviews
Rating 8 - Good. 200 out of 951 reviews
Rating 6 - Okay. 73 out of 951 reviews
Rating 4 - Poor. 35 out of 951 reviews
Rating 2 - Terrible. 20 out of 951 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean and bed was comfortable. Breakfast was also great
Stayed 2 nights in Aug 2025

2/10 Terrible

MARI CARMEN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was 78 degrees. I booked 2 nights and I had to check out early due to bad A/C on the 4th floor. I asked for a fan a midnight and the person in charge was nice to help find one but the rooms were small and extremely HOT!! $180 a night I don’t think so!
Stayed 2 nights in Jul 2025

10/10 Excellent

Harry, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the is property several times and it is excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service
The pillows are amazing. Sounded like an elephant above us & water pressure on the low side. Staff was very accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were on 2nd floor. The people above us were romping and stompng both days at 6 in the moring and midnite. We just dealt with it. I think my next stay will be on top floor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service when I walked into the front lobby to check in, greeted by friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zachary

Stayed 1 night in Jul 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort

Fine hotel, terrible water pressure.

The AC was quite noisy, and the water pressure at the property was horrible. Likely the worst hotel water pressure I’ve ever encountered. Otherwise, the hotel was fine.
Stayed 1 night in Jul 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to River Oaks Park, and the staff was awesome.
Stayed 2 nights in Jul 2025

4/10 Poor

Perla

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

mary

Traveled with family
Liked: Staff & service
Very disappointed in room cleanliness and appearance.Dirty appearing bathroom floor, wallpaper peeling in places, wall patched but not painted and bathroom door would not lock.
Stayed 1 night in Jul 2025

10/10 Excellent

Glenna

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service abd facilities.
Stayed 1 night in Jul 2025

8/10 Good

Martin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in shower was very low.
Stayed 1 night in Jul 2025

10/10 Excellent

Brooke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing, from check-in to check-out. The Staff was very friendly and helpful, quest services were very prompt when we asked for more towels, the complimentary breakfast was delish. We will definitely be staying there again!
Stayed 1 night in Jul 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The stay was great, the bathroom was a little hard to lock. Breakfast was incredible and the room was very cozy for our family of 5.
Stayed 1 night in Jul 2025

10/10 Excellent

JESID

Stayed 2 nights in Mar 2025

10/10 Excellent

DeAnna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s always clean when we stay there and the staff is awesome!
Stayed 1 night in Jul 2025

10/10 Excellent

julio C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miy bien todo
Stayed 1 night in May 2025

10/10 Excellent

Koua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for us!

Absolutely love this hotel for their friendliness and cleanliness. The staff are respectful and kind. We came as a family of six and spent 3 days and 2 nights. Everything was perfect! Love the breakfast and the rooms! I wouldnt stay anywhere else but at this location!
Stayed 3 nights in Jul 2025

10/10 Excellent

Helen

Stayed 2 nights in Jun 2025

10/10 Excellent

Ivonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4th of July Fam Trip

The hotel bed and space was great. We had 5 guests and when we requested towels they were brought to us in a timely manner and I never felt that we were disturbing them with our request. the only downside was I did not find a switch for a fan in the restroom so it kept getting muggy in there and that was not the best experience when there are so many showering. The floor in the bathroom could have been cleaner but overall cleanliness was good. The breakfast was also a big perk they had eggs, french toast, pancakes and lots of bread options such as bagels toast and cinnamon rolls.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How everyone was polite and friendly
Stayed 3 nights in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025