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Hotel feels a little tired, quite expensive for it's age. Good location for town. They do charge extra for using their car park- bit of a cheek.

Fantastic food and overall ambience

The sauna was great!

I stayed here 3 nights while in Stuttgart. All my interactions from the front desk to the restaurant were excellent. 6 stars ⭐️’s Hotel Royal. I wish 🙏 the best to the entire staff/team for taking such wonderful care of me. Vielen Danke. Bis Spater 😊

Choosing accommodation based on polished promotional photography often sets high expectations. Unfortunately, my stay at 7Hotel & Spa in Illkirch-Graffenstaden was defined by a sharp disconnect between online marketing and the physical reality on the ground—salvaged only by helpful front desk staff after a necessary complaint. The Arrival and Initial Room Assignment: While the hotel advertises a modern, contemporary wellness experience, the property itself feels noticeably dated. The exterior and common areas lack the crisp, fresh atmosphere shown online, looking stuck in a previous era of hotel design. The issue became critical upon checking into my initial room. Rather than a modern space, I was assigned an old, unrenovated unit in poor condition: Stained Carpet: The flooring was heavily worn with prominent, unhygienic stains. Dated Decor: The room featured scuffed, aged furniture and outdated lighting fixtures. Mismatched Standard: The space lacked the clean, bright ambiance promised in online listings. Unwilling to stay in an unacceptable room, I returned to reception to raise the issue. The receptionist handled my complaint professionally and efficiently, offering an immediate room transfer without pushback.

Service is not the best. Lady in the front had an attitude.