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Neptune City Vacation Packages

Check-in is at 3 PM. And when I got there, my room wasn't ready, and they made me wait another 20 minutes. also, they had the audacity to wake me up the next morning at 9 o'clock. Telling me that checkout is at 11 am. They have no consideration for nobody's time.

The room can use better lighting. It only has one reading light and one bedside lamp. You can't see in the room at all at night. I did use the AI via text to have someone come in the room and check the AC because it felt damp but it's because it's placed very close to the window and the curtain was covering the exhaust. No one ever showed up to fix it. I figured it out and just moved the curtain. I think they should have security by the elevator to get to the rooms because anyone can make their way up

The hotel is showing its age. Clean and nice, just older.

Clean room and enjoyed my stay

Great