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Hotel Hacienda Dorotea

3.5 star property

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Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Reception
Reception
Exterior
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carlos Segundo Morales, Natales, Magallanes y la AntƔrtica Chilena
  • Mirador Cerro Dorotea
    ā€Ŗ9 min driveā€¬
  • Puerto Natales Casino
    ā€Ŗ10 min driveā€¬
  • Plaza de Armas
    ā€Ŗ10 min driveā€¬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ā€Ŗ10 min driveā€¬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Double or Twin Room

  • 388 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

Living area

BORIES - Boutique Guest House

  • Breakfast included
  • Parking included
  • Free WiFi
  • Housekeeping
5.0 out of 5, Exceptional, (35)
$170 nightly
The price is $170 total
All taxes and fees included in total
BORIES - Boutique Guest House

About this property

Hotel Hacienda Dorotea

3.5-star Natales hotel with private patios
This hotel features a restaurant, coffee/tea in a common area, and a refrigerator in a common area. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Change of towels is available on request.
Hotel Hacienda Dorotea offers 14 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Natales hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Hacienda Dorotea has designated areas for smoking.

A complimentary local cuisine breakfast is served each morning between 6:00 AM and 10:30 AM. A hosted evening meal is available for a surcharge on weekdays.
Mirador de las MontaƱas - Overlooking the garden, this restaurant serves dinner only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of CLP 50

Restaurants on site

  • Mirador de las MontaƱas

Things to do

  • Books
  • Playground

Family friendly

  • Dining table
  • Laundry facilities
  • Playground
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Dining table
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 40 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 40 per night
  • Hosted evening meal: CLP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Hacienda Dorotea Hotel
Hotel Hacienda Dorotea Natales
Hotel Hacienda Dorotea Hotel Natales

Hotel Hacienda Dorotea Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 43 out of 46 reviews
Rating 8 - Good. 2 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and property. The views were absolutely incredible! Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities

Recommended

We thoroughly enjoyed our stay here. The room was spacious with a comfortable bed and lovely view. This is an individual place with a great deal of attention to detail and original features. The staff were excellent and very helpful before we arrived as we needed a driver to take us to Punta Arenas, they found us a driver and helped organise everything, very much above and beyond what might be expected. Breakfast was included and was good, we had an evening meal too, not quite so good, a lot of the menu was unavailable. Nevertheless we were able to eat, enjoy a lovely view and friendly staff so we were happy. Very much recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay, awesome staff.

Wonderful small hotel. Neat story behind the place and the staff was very friendly and informative.
Stayed 1 night in Feb 2025

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Weilun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful hotel. Nice staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Original farmhouse with a beautiful view. Location far from the city, doesnā€™t have a courtesy bathroom if your flight takes off in the evening. Nice staff and nice breakfast
Stayed 2 nights in Jan 2025

10/10 Excellent

Bonnie

Stayed 4 nights in Nov 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super little hotel

Great stay here with amazing views. Our initial room had a cracked window but the hotel were able to change us to a new room! Very friendly, helpful staff and delicious breakfast and dinner in the Restaurant.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marie-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Modern rooms with very comfortable bedding. The bonus is that each room overlooks over the pasture and on a clear day, mountains and glaciers from Torres Del Paine are visible. The staff at the reception speak good English and are very friendly and helpful. We had some noise issues from the electric system and they tried their best to fix the problem. I was sick during my visit and there was no issue delivering supper to the room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little remote but the taxis cost $5 only. Good value for money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuan Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel with a quiet mountain vista view

Hacienda Dorotea is the perfect city getaway destination if you want to be a little away from the city (but not too far out from Puerto Natales only 7-8 minutes) and be with nature. In our stay we had a wonderful view of the mountain and the window is like a panoramic painting of the vista outside with the mountain being the backdrop. The room is spectacularly arranged, some even affecting the light and shadows when the lights are off and the amenities are plentiful, from its own restaurant and breakfast so you don't have to go out into Puerto Natales to eat after a long nice day from TDP. Tea/hot water are available at reception and the service from the receptionist has nothing been less than outstanding, including asking if we would like to take breakfast to go and making sure we wake up on time for the tour at 7 am. There is also a little museum detailing the history of the ranch but unfortunately we did not have time to check it out. We would wholeheartedly recommend this place and would definitely return if given opportunity to do so.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel off the beaten track, easily accessible into town.
Stayed 4 nights in Mar 2024

10/10 Excellent

Buche

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best outside of town experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Wonderful property, great staff, food and location.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic Gem

This is a wonderful rustic hotel that is away from the noise of the city, while being just a short, inexpensive Uber ride away from the town center. Breakfast is included and the restaurant is very good if you feel like staying on site for dinner. We would definitely stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic place. We even got to meet the owner. She was so nice. Great service and accommodations. . Lo red the small museum the hotel has.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tejas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 1 night in Feb 2024

10/10 Excellent

Jean, Suwanee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to relax. Beautiful vue. Great staff. Kust need a taxi or uber for 5000 cps
Stayed 3 nights in Feb 2024

10/10 Excellent

Mustafa, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. People are very helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old hacienda that has been modernized. Large comfortable rooms. Out of town, a short cab ride to tranquility. Nice full breakfast and dining area, and helpful staff. One of our best stops so far!
Stayed 5 nights in Feb 2024

10/10 Excellent

Kaili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. It was our favourite hotel in our 17 day stay. Super quaint place just outside of Puerto Natales. Farm setting with rolling hills and mountains in view. Our only feedback was that the signage on the front of the building was lacking but once we got into the back door, we loved every second and were relieved!! Would recommend a sign on the front of the building just to make it a bit more welcoming on first glance and a fridge in the room :)
Stayed 3 nights in Jan 2024

10/10 Excellent

Tushar

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, flexible and accomodating.
Stayed 3 nights in Dec 2023

10/10 Excellent

francisco de

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, the neighborhood was not the best
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute and rustic

Cute and rustic. The hotel restaurant for dinner and breakfast was delicious. The views from the room were beautiful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Juan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful value for moneyā€¦

Having just experienced the Explora brand up in Atacama, itā€™s a significant statement to say that Brand Dorotea - on so many levels - is better ! This place has style and quality and design in abundance. It has a certain uniqueness and thereā€™s bags of character. Itā€™s a ā€˜projectā€™ and you can sense the passion and attention to detail at every turn. The makings of a superb ā€˜rooftopā€™ bar are in progress. The views from the bedroom windows are super ; thereā€™s plenty of comfort and homeliness in the public spaces too. The food is good ; plenty of it and tasty. With a quiet location comes a little distance from the town itself. It took a focused 40 minutes to walk to the outskirts of it ; better to take a taxi. These are quickly sourced, take less than 10 minutes to get into the town centre and cost 5,000 pesos (Ā£5) each way. Worth it - on all fronts.
Stayed 4 nights in Dec 2023