The hotel and facilities are excellent. Room was large and comfortable. For a hotel of this caliber service was average. We had read that the concierge would go above and beyond to help guests but all he did when we asked for his services was hand us off to the Turistik Booth in the Sheraton Lobby. We always use a private driver and when we asked if he could arrange it he handed us off. So we had to find our own. No one else at the hotel went above and beyond. One of the nights we ordered room service and they got our order wrong twice and never resolved the issue. Again nice facilities and location but average service.
Traveller from Rio de Janeiro, Brasil
Located in Core area of Santiago, this luxury hotel is 0.6 mi (0.9 km) from Sculpture Park and within 3 mi (5 km) of Palacio …More
Nice location, near a metro station and in the center of the city. The room was big enough, clean and comfortable, but it was a little noisy because it's located at the edge of the street where there's a bus stop. The staff was very helpful and nice.
Traveller from El Salvador
Located in Bellavista, this hotel is within 1 mi (2 km) of Patio Bellavista and Santiago Town Square. Palacio de la Moneda …More
The room has a problem with the sink. When I called room service for lunch no body picked up. Because of that I had to cross the street to the gas station, waste my time and eat very badly.
The stuff of the hotel was nice, but the guy of the door wasn´t so nice. Too Chilean, maybe you need to put a nice guy from Venezuela there.
Traveller from NY
Situated in the business district, this luxury hotel is 2.5 mi (4.1 km) from Clinica Las Condes and within 6 mi (10 km) of …More
This boutique hotel is a hidden gem at the top of a hill. I was living at the second floor and the view is just amazing. The room is clean and elegant. The staff are super friendly and there is a variety of antique collections. The breakfast is plenty and all are very delicious.
This hotel is close to the Valparaiso site and other tourist attractions as well. Overall, I highly recommend this boutique gem.
Traveller from Canberra
Located in the heart of Valparaiso, this bed & breakfast is within 2 mi (3 km) of Congreso Nacional, Casa Mirador de Lukas …More