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Sheraton Grand Nashville Downtown

4.0 star property

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Photo gallery for Sheraton Grand Nashville Downtown

Reception
2 bars/lounges, rooftop bar
Meeting facility
Lobby
Exterior

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Pet friendly

Explore the area

Map
623 Union St, Nashville, TN, 37219
  • Broadway
    ‪6 min walk‬
  • Ryman Auditorium
    ‪6 min walk‬
  • Bridgestone Arena
    ‪6 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(91 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(88 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | 47-inch LCD TV with cable channels, TV, video-game console

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Nashville Downtown

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (5278)
$306 nightly
The price was $340
The price is $306 total
includes taxes & fees
Hyatt Place Nashville Downtown

About this property

Sheraton Grand Nashville Downtown

4-star hotel in Downtown Nashville
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking. Change of towels is available on request.
Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 9143 square feet (849 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a library, and gift shops/newsstands. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Sheraton Grand Nashville Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Library Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Skye Lounge - Onsite rooftop bar. Open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 55 per night)
  • Valet parking on site (USD 73 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skye Lounge
  • The Library Bar

Things to do

  • Bicycle rentals
  • Gym
  • Karaoke
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference center (9,143 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (32 inches high)
  • Handrails in stairways (34 inches high)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 27.44 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 73 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Sheraton Grand Nashville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 186 out of 279 reviews
Rating 8 - Good. 65 out of 279 reviews
Rating 6 - Okay. 22 out of 279 reviews
Rating 4 - Poor. 3 out of 279 reviews
Rating 2 - Terrible. 3 out of 279 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, with a couple of bits to mention

The hotel is lovely and the staff were friendly. The room was large, clean and comfortable. It had no windows, I'm guessing because we were on a lower floor, but that didn't bother us. As with a lot of hotels in the US, it is quite noisy in the room. We were opposite the lifts (elevators!) and heard all the conversations of everyone all night (very clearly!) and the dings as the lift arrived - so wasn't the best nights sleep. A lot of hotels in the US seem to be like this and have poor noise isolation in the rooms, but hoped a nicer hotel would have been a little quieter in the bedrooms. The lifts seem to take ages to arrive despite there being quite a few, but it is a busy hotel. Breakfast was tasty as well, the only (minor) issue being we had prepaid for it on here and it was a little confusing what we were meant to do. Turns out we had to charge it to our room and then they would deduct is at checkout up to a certain value - slightly odd way of doing it and don't think it mentioned that anywhere on hotels.com Would stay again if we could request a room in a quieter location.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandy P

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting from Toronto. The staff was amazing and very accommodating. Guest services responded immediately. The room was spacious and very comfortable. 10/10 and would visit again.
Stayed 3 nights in Apr 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure was the only thing wrong with this beautiful hotel.
Stayed 3 nights in Apr 2025

8/10 Good

Andrea

Stayed 3 nights in Apr 2025

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Reggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to downtown for fun, but far enough away to be nice and quiet when trying to sleep
Stayed 4 nights in Apr 2025

10/10 Excellent

stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Gina

Liked: Cleanliness
Close to all the action!
Stayed 4 nights in Apr 2025

8/10 Good

Jose

Traveled with family
Liked: Staff & service, amenities
The property is walkable to most attractions.
Stayed 3 nights in Apr 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location downtown. Well maintained property. Spacious rooms. Needs more dining options.
Stayed 1 night in Mar 2025

10/10 Excellent

Keanya, Clarksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel except the parking elevator. There is only one. Yep about 5-8 floors and 1 elevator… ONE!!
Stayed 1 night in Mar 2025

6/10 Okay

Deanna

Traveled with group, Traveled with family
Liked: Staff & service, amenities
We visited during the time there was 2-3 tornado warnings. All other hotels around us notified their guests of the warning and had them shelter out of their respective rooms in a safe place within the hotel. NO one at our hotel bothered to notify guests or request us to shelter for safety. VERY disappointed and this is a MAJOR area of concern you should address. The hotel overall needs a good "touch up" not at all what it was when we visited 3 years ago. We had 16 persons staying at this hotel with us and we will NOT return to a Bonvoy property such as this since there is a lack of safety procedure. Very disappointing in Sheraton. After losing power and water we had to relocate to another hotel. The onsite manager was wonderful, helpful and we appreciated that. (Alex McCullough). There was an issue in having housekeeping clean our room.....they failed to do so for 2 days for no apparent reason. Alex was kind enough to give us a few points for this.
Stayed 6 nights in Apr 2025

4/10 Poor

Dyane

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Poor professionalism by staff, had to call to get room made up, tv issues, no water during power outage
Stayed 3 nights in Apr 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Angela

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Accessible to EVERYTHING. We also loved the view from the 21st floor.
Stayed 2 nights in Mar 2025

8/10 Good

Robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall decent property. noisy- between the construction outside (even at night) and the noise after 11pm in the main area that travels up the atrium. We had an issue with the breakfast coupons- first day the restaurant asked if I wanted to put it on my room not for the coupon and I said yes thinking it would just credited. After realizing the mistake I was told by the restaurant to go to the front desk to resolve. First person said she will forward to her manager to fix. After 2 days still not done. The second front desk area told me she couldn't fix it and I should be Ok because the $12 resort credit had been credited toward my meal. Finally after over hearing the conversation another member said to just override the charge. We travel often and this by far was one of the worst front staff experiences.
Stayed 4 nights in Mar 2025

10/10 Excellent

tracy

Stayed 3 nights in Feb 2025

2/10 Terrible

Joseph

Traveled with family and small children
Disliked: Staff & service, amenities
$50 just to park. $25 Destination Fee that doesn’t even last the length of your stay. Staff was not helpful nor do I feel like they cared about service as much as how quickly they could be done with the interaction. Plenty of other accommodations around to waste your money here.
Stayed 1 night in Mar 2025

8/10 Good

Vardges

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym!
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to say for a quick trip to Nashville walkable restaurants very clean great staff.
Stayed 2 nights in Mar 2025

6/10 Okay

Nate

Stayed 2 nights in Mar 2025