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Comfort Suites At Rivergate Mall

2.5 star property

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Photo gallery for Comfort Suites At Rivergate Mall

Lobby sitting area
Indoor pool
Exterior
Suite 1 King Bed with 2 Person Whirlpool Tub | Premium bedding, in-room safe, desk, iron/ironing board
Plasma TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Rivergate Mall
    ‪14 min walk‬
  • Grand Ole Opry
    ‪14 min drive‬
  • Nissan Stadium
    ‪14 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Roll-in Shower

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(22 reviews)
  • 312 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed and Sofa Bed

7.4 out of 10
Good
(14 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible, 1 King Bed and Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite 1 King Bed with 2 Person Whirlpool Tub

Suite 1 King Bed with 2 Person Whirlpool Tub | Premium bedding, in-room safe, desk, iron/ironing board

Suite 1 King Bed with 2 Person Whirlpool Tub

  • Sleeps 4
  • 1 King Bed

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Exterior

Country Inn & Suites by Radisson, Goodlettsville, TN

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1002)
$180 nightly
The price is $180 total
includes taxes & fees
Country Inn & Suites by Radisson, Goodlettsville, TN

About this property

Comfort Suites At Rivergate Mall

Goodlettsville hotel close to Rivergate Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Comfort Suites At Rivergate Mall features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Suites At Rivergate Mall is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 251 out of 775 reviews
Rating 8 - Good. 211 out of 775 reviews
Rating 6 - Okay. 137 out of 775 reviews
Rating 4 - Poor. 83 out of 775 reviews
Rating 2 - Terrible. 93 out of 775 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Samantha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean
Stayed 1 night in Mar 2025

2/10 Terrible

Breahnna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish i could leave a 0 star review.. we drove nearly 5 hours (our daughter had to be seen at tha vanderbilt hospital) and we get to the property they claim "non smoking" the entire building smells like smoke. And the lobby is filled people cursing, and talking highly inappropriately. We check in and immediately see stains all on the carpet, dirty walls, the room smelled of cigarettes. Dirty bedding that not only was filithy, but also ripped! We wasn't offered another room, and told we couldn't get a redund. So here we are at 9pm stuck at quite literally one of the nastiest hotel's ive ever stayed at. And to top it off, the free breakfast was all burnt. And disgusting. So overall the experience was horrendous.. and we even had to change our own bedding! Would not recommend this property at all.
Stayed 1 night in Mar 2025

4/10 Poor

April

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was dirty. Their was cardboard floating in the pool. Hair balls on the side of the pool. No pool towels. Their was dryed up tooth paste in our bathroom sink. Sheets were all stainned up.
Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need upgrades

Short staffed but staff was friendly and helpful. Hotel could use some upgrades. Couldn’t use refrigerator use to someone putting it on max and freezing it up
Stayed 3 nights in Mar 2025

10/10 Excellent

shawonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Christopher, Hermitage

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They only had one staff on site and we couldn't get into our room. The only key that opened the door was the master key at the front desk.
Stayed 2 nights in Mar 2025

4/10 Poor

Anthony

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Comfort Suites

Beds need to updated. Felt like sleeping on cardboard. Room smelled funny. It is not attached to a mall either. Bathtub had stains in it and no extra sheets and bedspread for extra family members.
Stayed 1 night in Mar 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Cookie

Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing weekend get away. Breakfast was good and it was clean.
Stayed 2 nights in Mar 2025

4/10 Poor

Imani

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was mold on the bathroom ceiling and around and a bunch of stains. We killed bugs and switched rooms and still mold. We didnt really have a choice but to stay. If they cleaned the ceilings it would be better
Stayed 3 nights in Mar 2025

4/10 Poor

Hillary

Traveled with partner, Traveled with family
Liked: Cleanliness
The room was ok, and affordable. I booked this one because it had breakfast, however the breakfast was terrible. Like the biscuits they had were so hard you could have used them as weapons. The hotel was very noisy late at night. I complained about it but nothing really was done. I dont think we'll stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

todd

Liked: Cleanliness, amenities, property conditions & facilities
Very romantic
Stayed 1 night in Feb 2025

4/10 Poor

Catherine

Traveled with partner
Disliked: Amenities
Was ok but not even average. Looks like they tried to update a really old rundown hotel and put lipstick on it. Breakfast did not look appetizing so we skipped. Area is not great either. Would not stay again. Stay in Nashville or keep driving past Goodlettsville.
Stayed 1 night in Feb 2025

10/10 Excellent

Tabitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how affordable it is and they also price match and as nice as it is you would think it would be expensive.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tabitha

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very quiet very good breakfast
Stayed 5 nights in Feb 2025

4/10 Poor

Michele

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had to get different rooms after check-in. Covers were stained, dust in the room from patchwork that was done, tv had a line in it, no tub plugs, hot water did not get very hot, and the pool was to be opened until 10, but closed by 6. You could smell marijuana in the hallways as well. Breakfast was good, nice selection. Staff was nice. I would not stay at this hotel again until the patchwork was completely done and covers were totally replaced.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Richard

not great, not terrible, it was fine
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, West Memphis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, they guy that checked us in at front desk was very heplful and friendly
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Maliyah

Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Jan 2025