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Caption by Hyatt Downtown Nashville

3.0 star property

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Terrace/patio
Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available
$188
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
118 12th Avenue South, Nashville, TN, 37203
  • Place, Broadway
    ‪9 min walk‬
  • Place, Bridgestone Arena
    ‪11 min walk‬
  • Place, Music City Center
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 451 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

Room, 1 King Bed, Roll-in Shower | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed, Roll-in Shower

9.4 out of 10
Exceptional
(6 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds

  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(10 reviews)
  • 296 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Room, 1 King Bed (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(23 reviews)
  • 296 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Deluxe Room, 2 Double Beds (High Floor) | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 371 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 296 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Deluxe Room, 1 King Bed with Sofa bed, Corner | Hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Caption by Hyatt Downtown Nashville

3-star hotel in Downtown Nashville
This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite.
Caption by Hyatt Downtown Nashville offers 210 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Nashville hotel also offers a fitness center, concierge services, and express check-in. Parking is available onsite for a surcharge.

Caption by Hyatt Downtown Nashville has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Caption by Hyatt Downtown Nashville has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 40 for adults and USD 40 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40 for adults and USD 40 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 150 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Caption BY Hyatt Downtown Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel
Caption by Hyatt Downtown Nashville/The Gulch Nashville
Caption by Hyatt Downtown Nashville/The Gulch Hotel Nashville

Reviews

Caption by Hyatt Downtown Nashville Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 503 out of 698 reviews
Rating 8 - Good. 112 out of 698 reviews
Rating 6 - Okay. 42 out of 698 reviews
Rating 4 - Poor. 18 out of 698 reviews
Rating 2 - Terrible. 23 out of 698 reviews

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Environment was very inviting, yet calm and relaxed
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor, Shakopee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, really enjoyed our stay. Rooms were just the right size for what we needed and beds were very comfortable. Would recommend staying here if you’re not opposed to being about 1/2 mile away from downtown. Couple of things that could be improved: - cleaning (particularly vacuuming the floor) could be better as it looked like it wasn’t done when we arrived. Otherwise everything was nice and tidy. - the heating/cooling unit was making noise continuously, as if someone was making popcorn… made it a bit troublesome to fall asleep, for me on the first night. Didn’t bother me the other nights as much. But something to look at fixing for the future.
Stayed 4 nights in Aug 2025

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dillon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay during my work trip. Very friendly staff. Great location
Stayed 1 night in Aug 2025

4/10 Poor

Shani

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Outside of seeing 2 different hair types on the wall of the shower everything else was as it should have been. Utterly disgusted.
Stayed 1 night in Aug 2025

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, property conditions & facilities
Locatiom
Stayed 2 nights in Aug 2025

10/10 Excellent

Erendida

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay :)
Stayed 1 night in Aug 2025

2/10 Terrible

Travis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived our room was not very clean. The bedding was damp and had blood stains. The carpet was gross and the room had a foul odor. I would not recommend this property. The rooms are so tiny, not suitable for a family traveling.
Stayed 1 night in Aug 2025

10/10 Excellent

Lashunda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where nice the only thing I guess you had to ask to have your room cleaned because no one came to clean while there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalia D

Stayed 2 nights in Aug 2025

10/10 Excellent

Suhas, Marietta

Stayed 1 night in Aug 2025

10/10 Excellent

Sloane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it. Would stay again

Great boutique hotel. Good breakfast too.
Stayed 1 night in Jul 2025

6/10 Okay

Warren

Traveled with family
Liked: Cleanliness
All the light switches are hidden . I searched and finally had to call the front desk so I could turn lights of at night. The room is mid, there is not even free coffee in the lobby.
Stayed 2 nights in Jul 2025

4/10 Poor

Shani

Stayed 1 night in Aug 2025

10/10 Excellent

Mikayla

Stayed 1 night in Jul 2025

8/10 Good

Tian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! They didnt have any option in the middle of the night available to fix our toilet which was a little annoying but definitely a one-off so not something super crazy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charlene, Melrose

Stayed 2 nights in Jul 2025

4/10 Poor

Brandy

Stayed 2 nights in Aug 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean rooms, friendly staff. Rooms are not your typical cookie cutter rooms from every other hotel. They have character.
Stayed 3 nights in Jul 2025

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie Marie

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

6/10 Okay

Donavan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rickey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet.
Stayed 3 nights in Jul 2025