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Best Western Franklin Inn

2.5 star property

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Photo gallery for Best Western Franklin Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | 1 bedroom, pillowtop beds, in-room safe, individually furnished
Reception
Lobby
Lobby
Business center

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1308 Murfreesboro Rd, Franklin, TN, 37064
  • CoolSprings Galleria
    ‪3 min drive‬
  • The Factory
    ‪5 min drive‬
  • Carnton Plantation
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(119 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(29 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Smoking, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(144 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, pillowtop beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(11 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price was $77
The price is $65 total
includes taxes & fees
Baymont by Wyndham Franklin/Cool Springs

About this property

Best Western Franklin Inn

Franklin hotel with outdoor pool
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Franklin Inn offers 132 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. Premium cable television is provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Franklin Inn features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1604 square feet (149 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Franklin Inn has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,604 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Franklin
Best Western Franklin Inn
Franklin Best Western
Best Western Franklin Hotel Franklin
Best Western Franklin Franklin
Best Western Franklin Inn Hotel
Best Western Franklin Inn Franklin
Best Western Franklin Inn Hotel Franklin

Best Western Franklin Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 678 out of 1234 reviews
Rating 8 - Good. 351 out of 1234 reviews
Rating 6 - Okay. 126 out of 1234 reviews
Rating 4 - Poor. 49 out of 1234 reviews
Rating 2 - Terrible. 30 out of 1234 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would definitely stay again.

This property was ultra clean. Nice linens, comfy mattresses and recently updated. I cannot say enough about how nice the room was. The downside ( or up) was that the rooms were accessible from the outside only with no elevator and breakfast was in the admin building. During inclement weather this might be an issue.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I prefer regular blankets instead of these waterproof “mats.” 2 people had to share 1 dryer, the other dryer was out of service. Other than that it was fine, the lady behind the desk asked if I would prefer downstairs instead of upstairs which was nice of her.
Stayed 1 night in Apr 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. I enjoyed myself. We'll do it again
Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Stayed 1 night in Apr 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times. This is first time that I was awakened by dogs barking and a lot of noise. Breakfast is good, the gentleman that takes care of the breakfast area is excellent. He keeps the counters and tables cleaned and he checks and keeps the dishes filled.
Stayed 4 nights in Apr 2025

10/10 Excellent

Michael

Everything was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing property and wonderful staff!

I have state at this property a few times and the staff has always been super friendly. They have renovated the room so they are clean and very nice looking. Definitely looks more upscale now. I enjoy this property and the location. There’s a shopping center directly behind the hotel with a Starbucks. There are many restaurants nearby and it’s in close proximity to the interstate. I will definitely be staying here every time I visit Franklin.
Stayed 2 nights in Apr 2025

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dont stay in the Disabled room 159

Received the last room available so did not request a different room and it was late 10pm . Traveling back home from Florida back to Wisconsin. Bed smelled like urine. Could not use the refrigerator to transfer my cooler full of food and drinks, it was barely cool . No freezer for my ice packs . The ac sounded like a washing machine and woke me on every stsrt up. Did not see a usb port to charge my 2 phones. The carpeting is dirty and looks like 1980s. When we parked after checking in we could see a naked person in his room full view Its 430 in the morning and i cant sleep . Ive stayed at 2 other Best Westerns and the previous nights Hotel in Pensacola was $40 cheaper and 10x nicer. Eagle River Wisconsin Best Western was cheaper and 10x nicer. I joined as Best Western member and this room shouldn't have its name associated with it. I havent had breakfast yet but not expecting much.
Stayed 1 night in Apr 2025

8/10 Good

Timothy, Hartford

Traveled with partner
Liked: Cleanliness, staff & service
Check in was quick, staff is very friendly. Definitely an older property. Our room appears to be updated, will be fine for our one night stay. Shower looks nice. Bed feels comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice
Stayed 1 night in Apr 2025

8/10 Good

janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay Had housekeeping everyday Lobby had weird smell But overall a good stY
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Waffle House
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 7 nights in Apr 2025

10/10 Excellent

Janet

Traveled with partner, Traveled with family
Liked: Amenities
We spent 4 nights at this hotel and it was perfect for what we needed. Breakfast in the morning was also good. The team at this hotel were always helpful and pleasant to deal with. If your not looking for a fancy place with all the bells and whistles, then this is the place for you😊plus they keep it extremely clean 😊
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities
Great price, you can tell they have made an effort to clean it and update it. I would suggest a deep smell remover to try and help with the old smell.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Margaret, Cedarburg

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025