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Hotel Nikko Narita

4.0 star property

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Photo gallery for Hotel Nikko Narita

Breakfast, lunch and dinner served
Creator video
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
$81
Nov 30 - Dec 1

Explore the area

View in a map
500 Tokko, Narita, Chiba-ken, 286-0106
  • Place, Sakura-no-Yama Hill
    ‪3 min drive‬
  • Place, Narita Omotesando
    ‪11 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪11 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪4 min drive‬

Room options

View all photos for Main Building Japanese Style Family Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Japanese Style Family Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Main Building Comfort Family Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort Family Room

  • Sleeps 4

View all photos for Main Building Style Single Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Single Room

  • Sleeps 1

View all photos for Annex Executive Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Executive Triple Room

  • Sleeps 3

View all photos for Main Building Style Connect Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Connect Room

  • Sleeps 2

View all photos for Main Building Comfort Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort Triple Room

  • Sleeps 3

View all photos for (Main) Comfort Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Main) Style Single Room, Non-Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Style Single Room, Non-Smoking

8.8 out of 10
Excellent
(152 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for (Main) J-style Family Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) J-style Family Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for (Annex) Superior Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(97 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Annex) Superior Double Room, Queen Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Superior Double Room, Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Annex) Superior Twin Room with Extra Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Superior Twin Room with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(44 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for (Annex) Executive Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(53 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Annex) Executive Double Room, Queen Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Executive Double Room, Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Main) Standard Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Main) Style Single (Airweave matress) Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Style Single (Airweave matress) Non Smoking

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for (Main) Comfort Single Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(38 reviews)
  • 183 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for (Main) Comfort Triple Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Triple Room, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 366 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for (Annex) Junior Suite Twin Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Junior Suite Twin Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 710 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for (Main) Connecting Single Rooms, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Connecting Single Rooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for (Main) Standard Twin with Extra Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Standard Twin with Extra Bed, Non Smoking

  • 279 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for (Main) Standard Family Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Standard Family Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 355 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for (Annex) Executive Triple Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Annex) Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • 355 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for (Main) Comfort Family Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Family Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 560 sq ft
  • Sleeps 4
  • 4 Double Beds

View all photos for Annex Executive Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Executive Twin Room

  • Sleeps 2

View all photos for Annex Executive Queen Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Executive Queen Room

  • Sleeps 2

View all photos for Main Building Comfort Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Main Building Comfort King Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Annex Jr.Suite Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Jr.Suite Twin Room

  • Sleeps 2

View all photos for (Main) Standard Single Room, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for (Main) Comfort Double Room, 1 King Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

(Main) Comfort Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Style Single Room With Airweave Mattress Pad

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Single Room With Airweave Mattress Pad

  • Sleeps 1

View all photos for Japanese Style Family Room (J-Style)-Main Building, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Japanese Style Family Room (J-Style)-Main Building, Non Smoking

  • 355 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for Japanese Style Family Room-Main Building, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Japanese Style Family Room-Main Building, Non Smoking

9.0 out of 10
Wonderful
(39 reviews)
  • 355 sq ft
  • Sleeps 6
  • 4 Twin Futons

View all photos for Style Twin Room, Non Smoking (Main Bldg)

Desk, blackout drapes, soundproofing, iron/ironing board

Style Twin Room, Non Smoking (Main Bldg)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Business Style Queen Room, Non Smoking (Main Bldg)

Business Style Queen Room, Non Smoking (Main Bldg) | Desk, blackout drapes, soundproofing, iron/ironing board

Business Style Queen Room, Non Smoking (Main Bldg)

8.8 out of 10
Excellent
(27 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

Desk, blackout drapes, soundproofing, iron/ironing board

Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

9.2 out of 10
Wonderful
(19 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Style Triple Room, Non Smoking (Main Bldg)

Style Triple Room, Non Smoking (Main Bldg) | Desk, blackout drapes, soundproofing, iron/ironing board

Style Triple Room, Non Smoking (Main Bldg)

9.6 out of 10
Exceptional
(4 reviews)
  • 366 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Main Building Comfort Single Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Comfort Single Room

  • Sleeps 1

View all photos for Annex Superior Twin Room With Extra Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Superior Twin Room With Extra Bed

  • Sleeps 3

View all photos for Main Building Standard Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Standard Twin Room

  • Sleeps 2

View all photos for Annex Superior Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Superior Twin Room

  • Sleeps 2

View all photos for Annex Superior Queen Room

Desk, blackout drapes, soundproofing, iron/ironing board

Annex Superior Queen Room

  • Sleeps 2

View all photos for Main Building Standard Single Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Standard Single Room

  • Sleeps 1

View all photos for Main Building Business Style Queen Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Business Style Queen Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2

View all photos for Main Building Style Twin Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Twin Room

  • Sleeps 2

View all photos for Main Building Style Twin With Sofa Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Twin With Sofa Bed

  • Sleeps 3

View all photos for Main Building Style Triple Room

Desk, blackout drapes, soundproofing, iron/ironing board

Main Building Style Triple Room

  • Sleeps 3

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About this property

Hotel Nikko Narita

4-star hotel in Torika
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Hotel Nikko Narita offers 685 air-conditioned accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and multilingual staff. A roundtrip airport shuttle at scheduled times, a train station pick-up service, and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel Nikko Narita has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
Hotel Nikko Narita has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 5:00 AM to midnight at scheduled times
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Shopping center shuttle (surcharge)
  • Self parking on site (JPY 500 per day)

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: JPY 2,900 for adults and JPY 1,450 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Built in 1978
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to August 30 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2900 for adults and JPY 1450 for children
  • Self parking fee: JPY 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)

We should mention

The seasonal pool will be open from July 01 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Nikko Narita
Narita Hotel Nikko
Nikko Narita
Hotel Nikko Narita Hotel
Hotel Nikko Narita Narita
Hotel Nikko Narita Hotel Narita

Reviews

Hotel Nikko Narita Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 2969 out of 4277 reviews
Rating 8 - Good. 941 out of 4277 reviews
Rating 6 - Okay. 257 out of 4277 reviews
Rating 4 - Poor. 67 out of 4277 reviews
Rating 2 - Terrible. 43 out of 4277 reviews

Reviews

8/10 Good

Kazuyo

Stayed 2 nights in Jul 2025

8/10 Good

Kaori

Stayed 1 night in Jul 2025

10/10 Excellent

Serge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for an airport hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

MARIBEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing always helpful. The shuttle service is phenomenal. They are on a time schedule and they are very professional. I really loved how on time they were. They have a schedule and it is followed to a T. The lobby is clean and there is someone there by the doors directing the incoming customers. The room was clean and spacious enough for 4 ppl. I also utilized the laundry facility and it was clean with plenty of machines available. They have a Lawson’s on site that is open 24 hrs which also has a post office delivery box. This property is beautiful and has so many amenities that I can’t possible put them on here.
Stayed 1 night in Jul 2025

10/10 Excellent

Ping, St. Albert

Stayed 2 nights in Jun 2025

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for connection. Easy access to the airport with hotel shuttle. The room is slightly dated but it is just for connection. It is roomy and clean. I love the little coffee shop, the small convenient store and the gift shop. Nice restaurants. Will stay again next time. Highly recommend.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
Cannnot bring food to the room restrictions! No snack ,and nothing in the fridge.
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and courteous
Stayed 1 night in Jul 2025

10/10 Excellent

Lynnette

Stayed 1 night in Jul 2025

10/10 Excellent

Aris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , friendly staff, next to airport
Stayed 1 night in Jul 2025

10/10 Excellent

Kwok Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kurtis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Bigger pool
Stayed 1 night in Jul 2025

10/10 Excellent

Kok keong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My one night stay is amazing. Super fast check in and helpful staff allow me to check in early . Room is great , clean and quiet even is just next to the lift . Breakfast is great with nice variety . Very convenient going to the nearby mall and station . Free shuttle make it better . All in super great one night stay . Highly recommended and price is pretty reasonable for such a nice hotel .
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay at this property. It is conveniently located next to the airport, with a free shuttle bus to and from the airport. It's a bit dated but clean. The pool is very nice and well maintained. The skybar is also very cool but fills up fast. I would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff and services
Stayed 3 nights in Jul 2025

8/10 Good

Lezlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jul 2025

10/10 Excellent

Lingyan

Stayed 1 night in Jul 2025

8/10 Good

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy hotel very near the airport with free shuttle service from/to the airport. Staff is very kind and check-in was really smooth. Everything was takes with great care
Stayed 1 night in Jul 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay before flying

Good value for money. Nice room and clean. Closed to the airport with free shuttles every 20 to 30 minutes. Recommended before flying.
Stayed 1 night in Jul 2025

8/10 Good

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff are amazing, great breakfast , shuttle service was very convenient, good night sleep and close to airport
Stayed 1 night in Jul 2025

10/10 Excellent

May

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like check in this hotel every time, we arrive at Narita. Staff are helpful and friendly. Also they have free shuttle bus to the terminal
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just ok

The staff was great and helpful so definitely no issues there! However, the room wasn’t as clean as we expected like all the other hotels we stayed at throughout Japan. The bathroom was the worst, but we luckily brought Clorox wipes with us and had to clean it. We only stayed 2 nights and we weren’t there during the day so it wasn’t too bad, but if we needed to be inside all day, I’m not too sure we would have chosen to stay that 2nd night.
Stayed 2 nights in Jul 2025