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UNA Hotels Napoli

4.0 star property

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Photo gallery for UNA Hotels Napoli

Front of property
Suite (Double) | Terrace/patio
Property entrance
Front of property
Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Room service
  • Housekeeping
$173
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
Piazza Garibaldi, 9/10, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪1 min walk‬
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, Port of Naples
    ‪17 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room (2 Adults + 1 Child)

Premium bedding, down comforters, in-room safe, desk

Superior Double Room (2 Adults + 1 Child)

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room, 1 Large Twin Bed (French Bed)

Classic Single Room, 1 Large Twin Bed (French Bed) | Premium bedding, down comforters, in-room safe, desk

Classic Single Room, 1 Large Twin Bed (French Bed)

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite (Double)

Suite (Double) | Premium bedding, down comforters, in-room safe, desk

Suite (Double)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, down comforters, in-room safe, desk

Executive Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, desk

Classic Double Room

9.2 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (With Rollaway Bed)

Superior Twin Room (With Rollaway Bed) | Premium bedding, down comforters, in-room safe, desk

Superior Twin Room (With Rollaway Bed)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

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About this property

UNA Hotels Napoli

4-star Naples hotel, connected to a rail/subway station in Naples City Centre
This smoke-free hotel features a restaurant, a snack bar/deli, and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite. Housekeeping is available on request.
UNA Hotels Napoli offers 89 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and coffee/tea in a common area.

UNA Hotels Napoli is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Vesuvio Roof Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 to 30 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Vesuvio Roof Restaurant

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 7 2026 to March 5 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 to 30 for adults, and EUR 0 to 30 for children
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1SRWAOHTW

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Napoli Una
Hotel Una Napoli
Napoli Hotel Una
Napoli Una Hotel
Una Hotel Napoli
Una Hotel Napoli Naples
Una Napoli
Una Napoli Hotel
Una Napoli Naples
Una Hotel Naples
UNAHOTELS Napoli Hotel Naples
UNAHOTELS Napoli Hotel
UNAHOTELS Napoli Naples

Reviews

UNA Hotels Napoli Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

Reviews

2/10 Terrible

John, SAN MATEO

Disliked: Staff & service
contracted severe case of food poisoning from dinner on planned last night. Had to add extra night, change flights. Staff was made aware, no response from hotel management at all. Had better treatment on Trans Siberian. Unfortunate for hotel was decent otherwise but not a shred of their "hospitality".
Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

Wonderful service and comfortable stay. The staff is helpful and friendly. The buffet breakfast is exceptional. Our room was a bit smaller than expected, but still fine for our short (two night) stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hamilton

Stayed 1 night in Sep 2025

6/10 Okay

Kadri

Traveled with group, Business traveler, Traveled with partner
Liked: Amenities
It was not the best location, it’s super busy area. Enterance to the hotel and the lobby was not that great, old and dated - outside was dirty. Room was amazing, newly renovated, we had a corner room with 2 balconies overlong the busy downtown areas and the train station. Doors had great soundproofing, and blackout shades.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Stayed 3 nights in Aug 2025

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and big, staff are friendly, the surrounding area is dirty and noisy
Stayed 1 night in Aug 2025

8/10 Good

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful accommodation in the hotel. Good breakfast buffet . Personal at the hotel very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fantastic rooftop restaurant---great view and food was very tasty!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is fine. Area around the property is not too clean.
Stayed 2 nights in Aug 2025

6/10 Okay

Walid

Offered a lower floor room with lot of noise from the street.
Stayed 1 night in Aug 2025

6/10 Okay

CARMEN

Stayed 2 nights in Aug 2025

6/10 Okay

Kevin, London

Stayed 1 night in Aug 2025

8/10 Good

Halyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Layla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent!
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Brakfast was limited. Staff were friendly. Location not too good.
Stayed 1 night in Aug 2025

4/10 Poor

Eleonore

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were in Italy for about a week and this was the worst hotel we stayed at. For the price we expected a little bit more luxury but frankly it failed basic standards. The first room they put us in had ants and dead insects. When we informed them, the person who came to inspect the room tried to gaslight us and said the ants weren't a big deal. They finally decided to give us a new room and the sheets in that room had tears in them. The overall upkeep of the hotel is subpar--especially given the prices. The furniture is chipped, they are holes in wood panels, dust balls on the floor, the rug in the hallways were stained with the threads visibly pulling. The rooftop was nice but doesn't make up for the other significant misses!
Holes in sheets
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good close to the train station which was nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

parker

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 1 night in Aug 2025

4/10 Poor

Barbara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Think twice before making a reservation.

The front desk was friendly as we checked into the hotel.”I immediately asked about dinner reservations while we were spending our time. The reception person informed me that no restaurant in Napoli takes reservations because they are all too. My husband and I figured we’d find restaurants on our own. The most important negative, is our shower never turned off. The faucet was so tight that we couldn’t turn it off each night. A maintenance man would fix it, we thought, but it dripped all night long. This happened the three nights were stayed there. It never did get fixed properly. It should be very easy to turn off, but it wasn’t that way at all. We had to always ask for Kleenex and soap. It appeared nothing was replenished each day. There was never water replenished for the instant coffee pot except the first day of our stay. I’d have to ask each time again. The only plus was the Roof Top Bar and Restaurant. The server, bartender and waitress were all an absolute delight. I could mention other unfortunate negatives, but I’ve stated enough. We will never recommend this hotel in Napoli, Italy. .
Stayed 3 nights in Jul 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart hotel with amazing restaurant views

Very conveniently located by the central railway station in a nicely converted old building. Big room with good ensuite and comfortable bed. There were balcony windows. I think there might have been air conditioning but there were no instructions and I couldn't get it to work. Really good value and varied breakfast on the 6th floor roof terrace with amazing views over the city and Vesuvius.
Stayed 1 night in Jul 2025

6/10 Okay

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning wouldn’t go down and the lobby didn’t offer many suggestions to fix it. Also, no iron in the room
Stayed 1 night in Jul 2025