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Smart Hotel Napoli

Property class: 4

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Photo gallery for Smart Hotel Napoli

A cruise ship deck with seating areas, a large window with curtains, and a view of the ship's exterior.
A deck with wooden flooring, white and blue seating, and a view of the water and cityscape.
An indoor seating area with white furniture and blue cushions, large windows, and indoor plants.
A table set with breakfast items, red chairs, and a view of a large ship with blue and white colors.
A modern spa room with a large bathtub, a seating area, and a massage table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $152
includes taxes & fees
Aug 19 - Aug 20

Explore the area

View in a map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Piazza del Municipio
    ‪3 min walk‬
  • Place, Molo Beverello Port
    ‪3 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room

A neatly made bed with a tray of breakfast items, including croissants, a drink, and a mug, in a modern room with a green accent wall and a coat hanging on the door.

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Marina view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Camera Standard (Tripla)

A single bed with a white mattress and pillows, a small yellow table with a magazine, and a green rug on a wooden floor.

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double or 2 Twin Beds, No Windows

A hotel room with a bed, a flat-screen TV mounted on the wall, and a view of the street outside through a glass door.

Standard Double Room, 1 Double or 2 Twin Beds, No Windows

9.2 out of 10
Wonderful
(15 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Mezzanine

A hotel room with a large bed, a chair, a view of the city, and a brick wall.

Superior Double Room, Mezzanine

9.4 out of 10
Exceptional
(11 reviews)
  • Marina view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

A hotel room with a bed, a small table, a mirror, a television, and a window with a view of the outside.

Standard Quadruple Room

9.0 out of 10
Wonderful
(16 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

A modern bedroom with a built-in bed, a small table, and two chairs.

Junior Suite, 1 Double Bed, Jetted Tub

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed, No Windows

A hotel room with a bed, a flat-screen TV mounted on the wall, and a view of the street outside through a glass door.

Standard Double Room, 1 Double Bed, No Windows

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Patio, Ground Floor

A table with breakfast items, a bottle, and glasses of juice, with a large ship in the background.

Double Room, Patio, Ground Floor

8.6 out of 10
Excellent
(21 reviews)
  • Marina view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Double Bed, Jetted Tub

A modern bathroom with a large bathtub, a shower area, and a green door.

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Rooms with Patio on the ground floor

Lobby

Rooms with Patio on the ground floor

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE DELUXE

  • Sleeps 4
  • Free WiFi

View all photos for Double room with hot tub

Premium bedding, down comforters, pillowtop beds, minibar

Double room with hot tub

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Exterior
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 1,002 reviews
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About this property

Smart Hotel Napoli

4-star Naples hotel, connected to a rail/subway station in Naples City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, a meeting room, and coworking spaces. Event facilities measuring 861 square feet (80 square meters) include conference space. This Art Deco hotel also offers a vending machine, multilingual staff, and concierge services.

Smart Hotel Napoli is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Molo10 - Overlooking the ocean, this bistro specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CDFEU64O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 390 out of 626 reviews
Rating 8 - Good. 163 out of 626 reviews
Rating 6 - Okay. 48 out of 626 reviews
Rating 4 - Poor. 15 out of 626 reviews
Rating 2 - Terrible. 10 out of 626 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean room and helpful staff breakfast was great. Good location for exploring an amazing city
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was absolutely perfect from the staff to the location to the cleanliness to the breakfast options. I would definitely stay here again.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing if you are getting off or boarding the cruise ship at this port. Breakfast was AMAZING and the room was awesome.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and spacious. The people were very nice and the location was great!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well organised, clean room, quality of breakfast was good, particularly the pastries
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, cruiseships dock 30ft from the windows. Great for access to ferries.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Very good if you want to get on a ferry to the islands
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place !!! Will go again , I had to check out at 3:30 am to catch flight … they even gave me my breakfast to go ! Clean ! And ALL staff is amazing ! I highly recommend this beautiful hotel ! Grazie di vero cuore a tutti
Room service and great food !
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2026
Verified review

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before the start of our cruise. Great location right next to the port! Room was clean and provided the basic amenities. Be patient with the elevator because it was very slow. Nice breakfast included with stay. Check-in and out was quick. We left our luggage to wander around before cruise. That was nice they have this service. Overall a very good experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service
Great staff Wonderful Location !
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, clean rooms
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking and was pleasantly surprised! Staff were so kind! Free beverages in refrigerator and free buffet breakfast with many choices. The cruise ships come in and out so it’s not for everyone but I loved it! Ferry being right next door was my main reason for staying here. Very convenient and comfortable bed! I had to leave early in the morning and they had made me a to go breakfast bag😊
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and nice breakfast
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Jenalyn Blanch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

giacomo

Liked: Cleanliness, amenities
Great location , clean .
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Renee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very unsafe at hotel. Had to go thru added security to get into hotel. First impression, not good. Got put in room that did NOT look like pictures on website. Shower so small, back door did not lock securely, was very nervous to close ryes. Was on first level.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay post cruise would recommend to anyone
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Very clean, very quiet and modern and roomy.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to metro and ferries and some “sights” within walking distance. Rooms clean and adequate if slightly short of storage facilities and power sockets. Clean towels and linen every day an unnecessary luxury?! Staff extremely friendly, approachable and helpful. A pity more was not made of the bar/restaurant. it was not patio weather when we visited but at other times that would be a nice feature
Stayed 7 nights in Mar 2026