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Smart Hotel Napoli

4.0 star property

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Photo gallery for Smart Hotel Napoli

Property entrance
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
$107
includes taxes & fees
Jan 7 - Jan 8, 2026

Explore the area

View in a map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Piazza del Municipio
    ‪3 min walk‬
  • Place, Molo Beverello Port
    ‪5 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla) | Premium bedding, down comforters, pillowtop beds, minibar

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room, 1 Double or 2 Twin Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Twin Beds, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Mezzanine

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room, Mezzanine

9.2 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 Double Bed, Jetted Tub

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, Patio, Ground Floor

8.8 out of 10
Excellent
(19 reviews)
  • 226 sq ft
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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UNA Hotels Napoli
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  • Free WiFi
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  • Air conditioning
4.4 out of 5, Excellent, 1,003 reviews
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About this property

Smart Hotel Napoli

4-star Naples inn, connected to a rail/subway station in Naples City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free inn. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Dining options at the inn include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center, a meeting room, and coworking spaces. Event facilities measuring 861 square feet (80 square meters) include conference space. This Art Deco inn also offers a vending machine, multilingual staff, and concierge services.

Smart Hotel Napoli is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Molo10 - Overlooking the ocean, this bistro specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CDFEU64O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 549 reviews
Rating 8 - Good. 140 out of 549 reviews
Rating 6 - Okay. 41 out of 549 reviews
Rating 4 - Poor. 12 out of 549 reviews
Rating 2 - Terrible. 9 out of 549 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nineveh

I highly recommend this place. It is very good in every aspect.
Stayed 1 night in Sep 2025

2/10 Terrible

eleanor, Covina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Sep 2025

10/10 Excellent

Nital

Liked: Cleanliness
Close to port for ferry
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if going on a cruise from Naples. Walk out the door and you’re at the ship.
Stayed 1 night in Sep 2025

10/10 Excellent

Zaira

Stayed 2 nights in Sep 2025

10/10 Excellent

Kristina

Stayed 2 nights in Sep 2025

8/10 Good

PETER

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So I booked this property not knowing much about it. It is unique in its location in that it is inside the Stazione Maritimma, a huge building that is the entry of cruise ships into Naples. Very nice boutique property, modern, clean and quiet, out of the manic bustle of Naples but walkable to everything, and transportation 24/7 with buses and taxis. The staff were wonderful albeit their English could be better. Special shout out to Tina & Francesco at the bar who were a joy to be around with at the end of long days of touring. 2 big issues. 1. The rules of the hotel state you cannot bring in outside food or drink which I think is ridiculous given that the hotel policy also is that you only have the in room mini bars stocked your first day and do not restock it after! So you have to rely on a vending machine working for drinks. The machine did not always work & I found myself being thirsty in my own room with nothing but tap water, which was pretty annoying especially in the middle of the night. I will say there was a young man, maintenance (?) who noticed my struggles with the vending machine & helped me without me asking. 2. They do not understand the concept charging your bar tab to your room. They take your room number, and when you are finished the bartender walks you to the front desk where you pay for what you had. Silly, unusual, inefficient, and hard on the bar staff. All in all I reccomend the property but be aware of these weird little quirks.
Stayed 3 nights in Sep 2025

8/10 Good

Heather

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic option if you are due to embark on a cruise but want to be able to explore Naples for a day and night. Staff amazing, room fantastic size so would highly recommend, just don’t eat at venue as food quality is the only thing that lets it down.
Stayed 1 night in Sep 2025

8/10 Good

Gregory, Dana Point

Liked: Cleanliness
Great location for catching ferry to capri
Stayed 1 night in Sep 2025

10/10 Excellent

stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Shakhawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Volodymyr

Stayed 1 night in Sep 2025

10/10 Excellent

Jeff, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking to take one of the Ferry's out of Naples, and need to spend the night then Smart Hotel Napoli is the right choice. It is right next to a few different Ferry companies, and also where the Cruise Lines come in. It is in a busy area, however the Hotel is in a side, quiet area of an old Ferry building. We had to take a few minutes to find it, as the entrance is on a corner of the building. Check-in was quick and easy, and the staff were nice and friendly. Our room was clean and spacious. There was a small sitting area, the bedroom, and the bathroom. We did have an outside balcony area which was nice, though the days we stayed were humid outside. Luckily, the air conditioning was working. There is a restaurant right outside the check-in area with a full bar. Breakfast is included, and there was a nice selection and ample seating in the area. We enjoyed our stay, and are happy to recommend to others.
Stayed 1 night in Sep 2025

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service
Great staff Wonderful Location !
Stayed 1 night in Sep 2025

8/10 Good

Dahlia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jenalyn Blanch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Sep 2025

4/10 Poor

Michael P

Stayed 1 night in Aug 2025

10/10 Excellent

giacomo

Traveled with family
Liked: Cleanliness, amenities
Great location , clean .
Stayed 4 nights in Aug 2025

10/10 Excellent

Saeideh

Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cruise terminal hotel

The property was very secure safe place to stay. It is right at the port, rooms overlooking the cruise boats approx 15 feet from your windows. The room was new and updated. The policy of the bar restaurant to only serve hotel guests during certain times made it intimate. The payment can only be made thru the front desk for the bar items. I would stay at this property again specifically If I was boarding a cruise here or ending one here..
Right outside our patio.
Stayed 1 night in Aug 2025

8/10 Good

Astrid

Traveled with family
Liked: Staff & service
It was ok to stay for a night after the cruise- very conveniently located at the cruise terminal.
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

8/10 Good

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main problem with this property for me and the main reason I gave it 4 stars instead of 5 is they don’t allow your taxi/transport to bring you to the hotel door. You have to get out of your taxi/transport outside the gates to the port and walk yourself and your luggage about 300-400 meters/yards to the front desk. There is also no bellboy service available. Apart from that it is a very decent hotel.
Stayed 2 nights in Aug 2025