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Relais San Severo

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Deluxe Room | 1 bedroom, premium bedding, down comforters, minibar
Lobby sitting area
Breakfast area
Terrace/patio
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
$153
includes taxes & fees
Dec 8 - Dec 9

Explore the area

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Piazzetta Nilo, 7, Naples, NA, 80134
  • Place, Spaccanapoli
    ‪1 min walk‬
  • Place, Naples Underground
    ‪3 min walk‬
  • Place, Naples National Archaeological Museum
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, down comforters, minibar

Classic Room

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Bathtub

Deluxe Room, Bathtub | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Relais San Severo

B&B in Naples City Centre
Along with concierge services, this smoke-free bed & breakfast has tour/ticket assistance and wedding services. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Relais San Severo offers 6 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Smart televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

This Naples bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Relais San Severo features a terrace, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. For a surcharge, the property provides a theme park shuttle, a train station drop-off service, and a bus station shuttle. Concierge services and wedding services can be provided.

Relais San Severo is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Family friendly

  • Crib (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in from 2:00 PM - 5:00 PM and 2:00 PM - 5:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 2:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Late check-in fee for check-in between 9:00 PM and midnight
  • Crib (infant bed) fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT063049B4VYDD26IC

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Relais San Severo B&B Naples
Relais San Severo Naples
Relais San Severo Bed & breakfast
Relais San Severo Bed & breakfast Naples
Relais San Severo B&B
Relais San Severo Naples
Bed & breakfast Relais San Severo Naples
Naples Relais San Severo Bed & breakfast
Bed & breakfast Relais San Severo

Reviews

Relais San Severo Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 188 reviews
Rating 8 - Good. 31 out of 188 reviews
Rating 6 - Okay. 9 out of 188 reviews
Rating 4 - Poor. 8 out of 188 reviews
Rating 2 - Terrible. 3 out of 188 reviews

Reviews

10/10 Excellent

Madalina

Liked: Cleanliness, staff & service, property conditions & facilities
It is right in the center of the most important street for tourist life at Napoli. It is in a beautiful historical area of Napoli and also has lots of shops restaurants autistic things you could imagine and also the taxis are very close by. Yes the elevator you have to pay sometimes $.50 of euro, but they give you the money at the front desk so far will be using this hotel again because they treat us really well especially in Mateo and Martina. Thank you again for a great experience in Napoli.
Our room name
The view from our window
Stayed 2 nights in Aug 2025

6/10 Okay

Zuleyka

Traveled with family
Disliked: Staff & service, amenities
I was disappointed by this property. I understand it’s not a hotel, but it’s advertised under the luxury hotels guides and there’s no luxury in this place. The shower in our 3 people room was terrible, water will come out because the doors didn’t connect, and we had a pool every time we took a bath. We asked for a mop to keep the floor dry and were told to use towels from a closet by the room. The toilet to seat was broken, it kept coming out. We ran out of toilet paper and had no one to ask for; had to buy. There’s no one at the reception at no time, all the communication is by WhatsApp. The wall decoration on the wall behind the bathroom was coming off. The hair dryer is uncomfortable to use. The only good thing is the location, it’s walkable to all the main attractions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect property right in the center of the old town. Tucked away off the main street with its own entrance and courtyard. There is a lift up to the property which requires 50 cent euro coin which is provided by the hotel. Rooms have ac and are very comfortable and quite modern. The staff were super helpful with recommendation's and any questions along the way. Would definitely recommend and stay again.
Stayed 3 nights in Aug 2025

6/10 Okay

Angeline, Riverside

Liked: Staff & service
The staff member at the desk was super nice, but we didn’t receive the complimentary sparkling wine upon arrival. The shower was gross and the water flew out of the partially permanently open doors, we had to use our towels to carb everything. It looked dirty :( the room walls were paper thin and the area wasn’t the best. Graffiti everywhere! And the building looks pretty run down. Certainly not what was expected coming into Italy for the first time.
Stayed 1 night in Aug 2025

6/10 Okay

JULISSA

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Stayed 1 night in Aug 2025

8/10 Good

JAGDISH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but with a few issues

Decent hotel for a quick layover. It is very hard to find and even the neighbors. I've never heard of it. So you need to be able to call the hotel when you get there. People need to be aware that if you arrive late, for example 11:00 p.m. they do charge you a €20 fee. This should be explained at time of booking not afterwards and when you are making arrangements to check in. The lift to the hotel is also a bit of an issue. We have to check out early and we're panicking as a front door was closed and we had no way of getting out. Luckily we were able to get back to the lobby and retain our keys and open the front door again.
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and clean room

Hotel room was clean and modern. Housekeeping every day. Neighborhood was kind of sketchy but over the four days we were there found it to be safe and the people kind. Lots of close by restaurants and the taxi stand is steps away. I’m a lone female traveller with a young child so safety is my number one concern.
Stayed 4 nights in Jul 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service
Housekeepers left food in our fridge from a former guest. Ice machine and coffee maker had dirty water in them from god knows when. Didn't clean our room one day for some reason, and one of the front desk staff was pretty rude when we asked about it. Shower system was completely clogged with calcium causing it to spray everywhere. You have to take a tiny elevator to reach the hotel which inexplicably costs .50 Euro — the hotel will provide this but it's just odd and inconvenient. Location is great but that's about it, wouldn't recommend to a friend.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yarenis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay, I loved the friendliness of the owner! Everything was super clean and the AC was amazing!
Stayed 3 nights in Jun 2024

8/10 Good

Harley, Toronto

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Ok. Good location. Inconvenient access to hotel and room access
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Stayed 1 night in Jul 2025

2/10 Terrible

Chanise, Middletown

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is absolutely disgusting. The reviews CANNOT be real. The pictures are deceiving. DO NOT WASTE YOUR TIME. We stayed It’s basically in a run down apartment building. The “hotel” has a few rooms on the 4th floor of the building but it is sketchy as hell when you enter the building. Then you have to take a right elevator to the 4th floor that can only hold 2 people. The elevator is slower than a snail. Takes forever to get to the top. Once you enter the “hotel” the reception is just a desk. The rooms are basically like apartment doors. You just walk two feet to your room. When we got inside the room, I was underwhelmed. The room is spacious - big bed. Marble floors but dirty and we couldn’t wait to leave in the morning. Look at my pictures for what I’m referring to. Hair around handle to shower. Dirty toilet. Dirty sofa. Worn and dirty rags and towels. Like this place is a motel/hostel. Cracked windows in building. If it weren’t for all my luggage, I would have left immediately. I’m only here to rest my head, really. You need actual lock keys to enter the “building” and access the gate that leads to the building. Then there is no reception after 9 - if you arrive after 9 for check in, there is an additional fee. Also, the airport is not 6 mins away as advertised on Expedia. It’s 25 minutes and if you need a van, it will cost you almost $80 The morning we left at 5am and couldn’t operate the elevator to leave and there was no one to help us
Stayed 1 night in Jul 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very nice and clean. The only thing that we were not told before booking was about an elevator you had to take up and down that you had to pay 50 cents in Euros each time you used it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely nice and clean hotel. The staff were incredible.
Stayed 4 nights in Jun 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and responded quickly to anything we needed. The area is right in the center and so much life at nighttime and day. We loved our experience!
Stayed 1 night in Jul 2025

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms not ready spoiled stay

Very helpful staff in great location but although check in time was 2pm one of our rooms wasnt ready until 4pm and the other at 5pm. No other room available to use until they were ready
Stayed 1 night in Jun 2025

8/10 Good

Charles

Stayed 2 nights in Jun 2025

10/10 Excellent

Nick

Stayed 1 night in Jun 2025

10/10 Excellent

Myriam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Marble floors and unique beautiful bed!! Mateo our host made our stay fantastic. So very helpful with everything.
Stayed 2 nights in Jun 2025

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service
Super slow elevator. The entire city seems to lack self-respect. Absolutely everything is filthy dirty disgusting. The graffiti is so thick and pervasive rhat its hard to see anything else. This city has a very long way to go to catch up with the rest of the country. It feels like Tijuana in the 60s. Barely 3rd world. Why is Naples so different from the rest of the country?
Stayed 1 night in Jun 2025

10/10 Excellent

Santia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Will definitely return!!
Stayed 2 nights in May 2025

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in May 2025

10/10 Excellent

Adam, South Euclid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great little apartment hotel in a fun and lively area. Easy access to a taxi stand and friendly people everywhere. Would stay again.
Stayed 2 nights in May 2025