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West End Hotel

3.0 star property

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Photo gallery for West End Hotel

Daily full breakfast (GBP 15.00 per person)
Lobby sitting area
Front of property
Reception
Double Room | Iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Thurlow Road, Nairn, Scotland, IV12 4EZ
  • Place, Nairn Beach
    ‪1 min walk‬
  • Place, Nairn Museum
    ‪6 min walk‬
  • Place, Nairn Golf Club
    ‪13 min walk‬
  • Airport, Inverness (INV)
    ‪15 min drive‬

Room options

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard King Room

Standard King Room | Iron/ironing board, free WiFi, bed sheets

Standard King Room

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Studio

Studio | Iron/ironing board, free WiFi, bed sheets

Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Front of property
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About this property

West End Hotel

3-star Nairn hotel walkable to Nairn Beach
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, express check-in, and express check-out.
West End Hotel offers 26 accommodations with irons/ironing boards and complimentary toiletries. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Nairn hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This Nairn hotel also offers a terrace, a garden, and a picnic area. Onsite self parking is complimentary.

West End Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

West End Hotel Hotel
West End Hotel Nairn
West End Hotel Hotel Nairn

West End Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 165 out of 344 reviews
Rating 8 - Good. 106 out of 344 reviews
Rating 6 - Okay. 46 out of 344 reviews
Rating 4 - Poor. 15 out of 344 reviews
Rating 2 - Terrible. 12 out of 344 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gitte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the receptionist very friendly. The room was clean and we slept well. The parking was easy to find and we could see the car from the window.
Stayed 1 night in Sep 2025

8/10 Good

Michele, Corsicana

Liked: Cleanliness, staff & service, property conditions & facilities
Close to a beautiful beach
Stayed 2 nights in Sep 2025

8/10 Good

Li

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very good, but the water is a bit blocked in the shower tray.
Stayed 1 night in Aug 2025

6/10 Okay

Doug

Traveled with partner
Liked: Staff & service
Caitlin was very helpful. Good work.
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place near beach and town
Stayed 1 night in Aug 2025

10/10 Excellent

Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Le stationnement est facile
Stayed 1 night in Aug 2025

10/10 Excellent

Jayne

Liked: Cleanliness
Value for money for price paid, a comfortable one might stay
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a heads up no microwave or refrigerator in the room that we stayed in. There was a stand up fan which was nice. Bathroom door would not shut properly either, but otherwise very clean and nice. Love the old time charm.
Stayed 1 night in Aug 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy our stay here.
Stayed 1 night in Aug 2025

6/10 Okay

Catherine

Traveled with group

Overnight stsy

Good price. Evening meal was very good. Twin room clean but in need to updating, painting curtains and new sink in bathroom which was cracked.
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Staff & service
Ok, so some of the reviews comment on the paper thin walls. Yup, they really are. The disgusting creature that was in room 22 next to me should really see a doctor given the amount of phlegm hocking, swallowing and coughing up that happened every night, all night. The burp was a treat to hear too. The hotel is clean, just a little tired. Yes, there's mould in the shower area - cillit bang mould remover would do the trick. The hot water needs turning down a notch. It's ridiculously hot. The water from a kettle would be cooler. It takes less than 10 minutes to get down to the beach and shops are a further 10 minutes from there. There's was 1 staff member in particular who seemed to be doing all the work (wish I had asked her name). She covered reception, bar, took food orders, brought the food out too. I wouldn't be surprised if she cooked it too!! Don't know how much she's earning, but it's not enough - give her a raise!! Food was good - plenty of it and piping hot. Location was great for seeing local attractions. All in all a great place to stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Heather

Disliked: Staff & service, amenities
I feel like I need to start off by saying it was a very clean place, a little shabby but clean. The place was interesting, when I checked in it was really noisy around town, people cheering loudly but I hadn’t really seen anyone so I asked what was going on and the woman at the front desk told me it was a “sporting event.” Turned out it was the area Highland Games, I wish she had told me what it was, I would have loved to go see it but it was too late by the time I realized. Then there was the room, I was surprised to find it had a kitchen but it didn’t have any plates or silverware, so it was basically useless - who travels with dinnerware? Then there was the bed…. It was terrible!!! When you sat on it, it would sink all the way down to the boards with the springs sticking into you. I would not recommend this place unless you’re desperate.
Stayed 1 night in Aug 2025

4/10 Poor

James

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
No hot water to shave or shower. We had 4 separate rooms and none had hot water.
Stayed 1 night in Aug 2025

2/10 Terrible

Colin

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated and not very clean would not stay the again
Stayed 3 nights in Aug 2025

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Conny

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with lots of historical charm.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Patrick

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

John

Business traveler
Stayed 1 night in Aug 2025

8/10 Good

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with kitchen facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wilma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be very happy to stay here in the future.
Stayed 2 nights in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel, but shame about seagulls

Very friendly and helpful receptionist when we arrived at desk. Hotel in nice area of town. 15 mins walk to city centre. Lovely walk, close by, along promenade to harbour area. Room 12 twin, small but adequate. Room luckily had an upright fan, which was very much appreciated, due to unusual hot spell in North Scotland. There was 4 small top windows you could open, which we did. Unfortunately right outside our windows, were 2 flat roofs with nesting seagulls. They were very noisy up until 10.30-11pm and again from 5am. Breakfast lady, was very good and looked after us so well. At an extra cost you could have a Continental Breakfast at £10, consisting of cereals, fresh fruit, natural or pot yoghurts, pastries, fresh juice, tea, coffee and toast or Cooked Breakfast £15; choosing 7 cooked items from menu, toast, fruit juice, tea or coffee. Billiard room at back, near restaurant. Parking at back for 5-6 cars or plenty room at side of road. Nice Hotel, but shame about seagulls.
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025