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Best Western Mystic Hotel

2.5 star property

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Photo gallery for Best Western Mystic Hotel

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes
Free daily continental breakfast
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
$105
includes taxes & fees
Oct 20 - Oct 21

Explore the area

View in a map
48 Whitehall Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪8 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Place, Mystic Seaport
    ‪4 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(39 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 261 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Mystic Hotel

Mystic hotel close to Olde Mistick Village
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite. Change of towels is available on request.
Best Western Mystic Hotel offers 120 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Mystic Hotel features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in December 2023.

Best Western Mystic Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 199 out of 385 reviews
Rating 8 - Good. 112 out of 385 reviews
Rating 6 - Okay. 53 out of 385 reviews
Rating 4 - Poor. 11 out of 385 reviews
Rating 2 - Terrible. 10 out of 385 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM, HAMDEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near where we were going
Stayed 1 night in Jun 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jacob

Traveled with family
Sheets were dirty along with shower, and air conditioner needs filters cleaned, my kids have asthma and started coughing after being in the room with air conditioner running
Stayed 1 night in Jun 2025

8/10 Good

Veilleux

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel is clean and staff is very friendly. Hotel is dated
Stayed 2 nights in Jun 2025

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good stay at all

The staff were talking to each other while we were checking in. The room was just okay. The bedspread was all ripping and the stuffing was coming out. The walls were paper thin there must of been a child above us and we barely slept due to the child running around at all hours. We complained about all this and management didn't seem to care
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacie

The person who checked us in was very friendly and efficient
Stayed 1 night in Jun 2025

8/10 Good

Valerie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Antoinette

Liked: Property conditions & facilities, room comfort
Everything was wonderful but the desk woke us up with texts asking about accommodation at 7 am too early
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a very pleasant stay! Our room and common areas were very clean, pool area was great! Friendly and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Raghvandra

Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

We only stayed 1 night but our stay was excellent. The hotel was spotless. Our room was clean. The bed was very comfortable. Best night sleep we had on vacation.
Stayed 1 night in Jun 2025

8/10 Good

Marco

Good pet friendly hotel - a bit outdated.
Stayed 1 night in May 2025

10/10 Excellent

Chelsea

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Standard hotel, Seems recently upgraded and clean. Expensive for what it was but as expected for a Saturday near the beach in summer.
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and recently updated. Nice continental breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stay was very pleasant i will definitely be coming back in the future.
Stayed 3 nights in Jun 2025

6/10 Okay

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities

One night stay

Hotel is okay for a short stay. Check in was quick. Staff was friendly. The rooms don’t have carpets so floors are loud. We were on the first floor and someone started walking/jumping on the second floor since 4:00 a.m on a Sunday!
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
All went smoothly!
Stayed 2 nights in Jun 2025

8/10 Good

Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room is clean. Breakfast is good. Plenty of parking.
Stayed 1 night in Jun 2025

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
I was extremely pleased with the room. Very clean room,comfortable bed,bathroom was spotless.
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in Jun 2025

8/10 Good

Bernice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025