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Hyatt Place Mystic

3.0 star property

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Property grounds
Property video
Marina
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
$113
includes taxes & fees
Dec 24 - Dec 25

Explore the area

View in a map
224 Greenmanville Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪5 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪10 min walk‬
  • Place, Mystic Seaport
    ‪19 min walk‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪10 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Double Beds

9.0 out of 10
Wonderful
(76 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

9.4 out of 10
Exceptional
(97 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room (High Floor 2 Double Beds)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 2 Double Beds)

8.8 out of 10
Excellent
(60 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (High Floor 1 King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 1 King Bed)

9.2 out of 10
Wonderful
(65 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Mystic

3-star Mystic hotel walkable to Olde Mistick Village
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Mystic offers 79 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Mystic hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt Place Mystic features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 752 square feet (68 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and an ATM. Onsite self parking is complimentary.

Hyatt Place Mystic is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 3 and younger eat free breakfast.
Hyatt Place Mystic has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 752 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 11 to October 13
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Mystic
Hyatt Place Mystic
Mystic Hyatt Place
Hyatt Mystic
Hyatt Place Mystic Hotel Mystic
Hyatt Place Mystic Hotel
Hyatt Place Mystic Hotel
Hyatt Place Mystic Mystic
Hyatt Place Mystic Hotel Mystic

Hyatt Place Mystic Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 814 out of 1150 reviews
Rating 8 - Good. 222 out of 1150 reviews
Rating 6 - Okay. 57 out of 1150 reviews
Rating 4 - Poor. 32 out of 1150 reviews
Rating 2 - Terrible. 25 out of 1150 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely perfect stay to visit family, the art festival, and the aquarium.
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Stayed 1 night in Aug 2025

10/10 Excellent

MindyK.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would return here

Great family friendly hotel. Quiet at night. Outdoor Pool open til 10 pm Spacious and clean
Stayed 1 night in Aug 2025

4/10 Poor

Joan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

I asked for the room to be cleaned and the cleaning person said that it was already completed, which it was not. I needed to request for more toilet paper and towels. I called early in the day to request an early check in and not one room was available, this has never happened in the any of my travels. We were always permitted to check in even if it was 30minutes early and this was not an option here. They said there was a restaurant, which there was not you could Order food but no restaurant on site, very misleading! I would not come back again nor would I recommend this hotel to anyone.
Stayed 2 nights in Aug 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, room was nice and big. Lots of families with young children and some guests brought dogs so not as quiet as we had hoped. Otherwise excellently situated for exploring Mystic.
Stayed 3 nights in Aug 2025

6/10 Okay

Donna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The location is convenient to all attractions. On the negative side, breakfast was an upcharge and boringly the same all four mornings. Our bed quilt had two tears and was leaking feathers, and the top sheet had a black stain. The deadbolt did not work. Repairs to the grout in the shower stall were sloppy. The full-length mirror had handprints (or paw prints) on the bottom third. The bed was very high, and I had to use the ice bucket as a stool. For our $300+/night we expected perfection but found the experience to be less than expected from a Hyatt.
Stayed 4 nights in Aug 2025

8/10 Good

maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Great room. Disappointing bar and food
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. A little tough to drive leaving as traffic is awful but walking is just fine to the local area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night and hung out in the Mystic area for the weekend. The hotel was very clean and the entire staff there were all friendly and welcoming. It is walking distance to Old Mystic Village and food places. We will definitely stay here again when in the area. We had a great experience.
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Wan H, Staten Island

Room was overall clean but Toilet wasn’t very clean. Iron has a strong chemical smell when turned on
Stayed 1 night in Aug 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Traveled with family and small children
Liked: Amenities
Wonderful stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Catherine

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam, Tenafly

Stayed 2 nights in Aug 2025

4/10 Poor

Katharina

Traveled with family
Disliked: Staff & service
Totally overpriced for a place with no service . The room was noisy. We heard every move in the hallway.
Stayed 1 night in Jun 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, very solid. We were only there for one night. Would return or book a another Hyatt property.
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the Hyatt prior to our trip to Martha's Vineyard. Safe, quiet, clean, and located next to several great restaurants and the Mystic Aquarium.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

10/10 Excellent

Staci

Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025