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Hyatt Place Mystic

3.0 star property

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
224 Greenmanville Ave, Mystic, CT, 06355
  • Olde Mistick Village
    ‪5 min walk‬
  • Mystic Aquarium and Institute for Exploration
    ‪10 min walk‬
  • Mystic Seaport
    ‪19 min walk‬
  • New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Double Beds

9.0 out of 10
Wonderful
(72 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

9.4 out of 10
Exceptional
(95 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room (High Floor 1 King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 1 King Bed)

9.4 out of 10
Exceptional
(55 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor 2 Double Beds)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 2 Double Beds)

8.6 out of 10
Excellent
(49 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is $168 total
includes taxes & fees
Hilton Mystic

About this property

Hyatt Place Mystic

3-star Mystic hotel walkable to Olde Mistick Village
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Mystic offers 79 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Mystic hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt Place Mystic features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 752 square feet (68 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and an ATM. Onsite self parking is complimentary.

Hyatt Place Mystic is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 3 and younger eat free breakfast.
Hyatt Place Mystic has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 752 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 11 to October 10
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Mystic
Hyatt Place Mystic
Mystic Hyatt Place
Hyatt Mystic
Hyatt Place Mystic Hotel Mystic
Hyatt Place Mystic Hotel
Hyatt Place Mystic Hotel
Hyatt Place Mystic Mystic
Hyatt Place Mystic Hotel Mystic

Hyatt Place Mystic Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 795 out of 1118 reviews
Rating 8 - Good. 215 out of 1118 reviews
Rating 6 - Okay. 59 out of 1118 reviews
Rating 4 - Poor. 28 out of 1118 reviews
Rating 2 - Terrible. 21 out of 1118 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

GARY

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good, just to complaints. One ( the room was next to the elevator so you heard that the entire stay) 2 ( you could hear people peeing just above you as if they were in your room)
Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful when we needed them and everything was good!
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, clean, not walkable to town

Nice hotel. In good condition. Clean and comfortable. Would not recommend walking anywhere as sidewalks are not adequate.
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Delvontae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing!!! Low prices, great service, good food options as well!!!! Happy belated birthday to the manager who was very nice!! They even let me stay another night for a rate that was cheaper than what I already paid for 😌 😎!! Will definitely be back and would definitely recommend.
Stayed 1 night in Mar 2025

2/10 Terrible

Theresa

Stayed 1 night in Mar 2025

10/10 Excellent

Jane A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and take pride in their work. Had an issue with the curtain rod falling down and Tom the maintenance man took care of it right away. I didn't get a chance to eat the breakfast but it looked good. My room was clean and the bed comfy.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively newly updated, reception, lounge, rooms - nice job.
Stayed 1 night in Mar 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad, clean but older bath/shower. Only real issue was sheets were so threadbare that my pillowcases had holes in them. When I went downstairs to ask for replacements they had none. The girl at the front desk tried and found one wrinkled, clearly dirty case from the laundry room that she handed me - but needless to say I didn’t use it. They obviously need to invest in new sheets, otherwise fine for a night or two.
Stayed 1 night in Mar 2025

10/10 Excellent

Hope and Kyla

Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

8/10 Good

thomas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donna M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Hyatt Mystic. It’s very clean with spacious rooms. Very nice mattresses and a good breakfast. A great place to stay when visiting Mystic. Be sure to grab dinner at Andiamo’s across the street.
Stayed 2 nights in Mar 2025

8/10 Good

Kyleigh

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt is amazing! Staff is friendly and accommodating. We were taken care of so wonderfully. We plan on staying every time we are in Mystic.
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2025

10/10 Excellent

clifton

Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025