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Hyatt Place Mystic

3.0 star property

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Photo gallery for Hyatt Place Mystic

Property grounds
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Marina
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
$136
includes taxes & fees
Nov 11 - Nov 12

Explore the area

View in a map
224 Greenmanville Ave, Mystic, CT, 06355
  • Place, Olde Mistick Village
    ‪5 min walk‬
  • Place, Mystic Aquarium and Institute for Exploration
    ‪10 min walk‬
  • Place, Mystic Seaport
    ‪19 min walk‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Double Beds

9.0 out of 10
Wonderful
(72 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

9.4 out of 10
Exceptional
(96 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room (High Floor 2 Double Beds)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 2 Double Beds)

8.8 out of 10
Excellent
(60 reviews)
  • 495 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room (High Floor 1 King Bed)

Premium bedding, in-room safe, desk, laptop workspace

Room (High Floor 1 King Bed)

9.4 out of 10
Exceptional
(63 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place Mystic

3-star Mystic hotel walkable to Olde Mistick Village
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Mystic offers 79 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Mystic hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt Place Mystic features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 752 square feet (68 square meters) include conference space. This business-friendly hotel also offers concierge services, express check-out, and an ATM. Onsite self parking is complimentary.

Hyatt Place Mystic is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 3 and younger eat free breakfast.
Hyatt Place Mystic has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 752 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from April 11 to October 13
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Hotel Mystic
Hyatt Place Mystic
Mystic Hyatt Place
Hyatt Mystic
Hyatt Place Mystic Hotel Mystic
Hyatt Place Mystic Hotel
Hyatt Place Mystic Hotel
Hyatt Place Mystic Mystic
Hyatt Place Mystic Hotel Mystic

Hyatt Place Mystic Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 813 out of 1141 reviews
Rating 8 - Good. 219 out of 1141 reviews
Rating 6 - Okay. 56 out of 1141 reviews
Rating 4 - Poor. 30 out of 1141 reviews
Rating 2 - Terrible. 23 out of 1141 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kristi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and courteous.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended 🌟

Nice modern hotel. Lovely room. Staff all very accommodating. Very reasonably priced
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Incredible service and guest relations for my family and I Would definately come back
Stayed 1 night in Jul 2025

10/10 Excellent

Pasqual

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The service was great,friendly helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy and convenient if traveling north.
Stayed 1 night in Jul 2025

10/10 Excellent

Dania

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Leah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious. The beds and pillows are very comfortable. The outdoor pool was clean. The only drawback is that the sink is outside of the bathroom; and both are located at the foot of the beds...so anytime you need to use the toilet and wash your hands - you could disturb the others.
Stayed 3 nights in Jul 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hyatt was very convenient to the Mystic Village and local restaurants
Stayed 2 nights in Jul 2025

6/10 Okay

Dana Veronica

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The pool. I booked this property specifically for the pool, and it was horrendous!
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean. The staff was friendly. The breakfast was great. Everyone was helpful in helping us find where we need to go within the town and the restaurants we were looking for.
Stayed 1 night in Jun 2025

8/10 Good

Eleanor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff are very genuine and helpful. The room is very clean. I wish the check in could be earlier since we arrive at noon. It is a bit far from the action of downtown. But once we figure out where to park near downtown, it is convenient to go there anytime
Stayed 2 nights in Jul 2025

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and comfortable.
Stayed 5 nights in Jun 2025

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very nice..right across the way from mystic village..friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan, Cohasset

Liked: Cleanliness, staff & service, property conditions & facilities
Great propert
Stayed 2 nights in Apr 2025

6/10 Okay

Cathy

Traveled with family
Liked: Cleanliness, property conditions & facilities

Not what I Expected

Read the reviews of many places in the area, this one had good ones. Did not live up to the reviews. The Good: the room had a couch in one area, bed in the other. That was nice to be able to relax without sitting on the bed. The room was clean. The bad: the staff took forever just to check us in, then gave us rooms right next to the elevator even though we were some of the first to check in. They later said we requested rooms near each other, I didn’t care, and never asked them that, but they said they were looking for rooms near each other and the two by the elevator were the ONLY ones available; they didn’t say, “these rooms are by the elevator is that ok?” I would have expressly said NO. Instead they handed us key cards and I had to ask where to go. People were in the hall until after 11:00 pm and loud!! We ran the AC’s as long as we could to drown out the noise. But you cannot sleep with them running because it sounds like you’re in a cargo airplane, it’s so loud. Then the second night, dogs in the hall after 9:00 pm, barking! On checking out, we waited while they hunted down a bar of soap for a guest. Then dismissed me. We had high hopes. I don’t travel often, so this was supposed to be special. Getting in and out of the hotel parking lot was not always easy. And although they advertise “walking distance” to some of the attractions, there is no way to walk to them; You have to drive even though it’s 2-3 minutes, if that. There are other hotels in the area, go there!
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like that a large bottle of water is left on the nightstands with a 5.00 fee. A complimentary small bottle of water would have been nice
Stayed 1 night in Jun 2025

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nayda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well maintained hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Simone

Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was great room was great people were very nice property was amazing Great trip
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Milly

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The hotel itself is pretty nice. The pictures are a little misleading because it looks like the pool is a rooftop pool with a great view, but its not. The pool was good, but wasn’t clean when we used it. There was a lot of hair floating around. The room was nice and a good size. It was 2 adults and a child staying in the room. The bathroom should definitely be bigger because its hard to open and close the door once you’re inside. The room looked like it had been cleaned prior to our arrival, but the carpet had a lot of animal hair. We noticed it because we were walking in our socks and when we looked they were covered in animal hair. We didn’t ask to switch rooms because we were exhausted and only there for the night. The extra blankets were super stiff and had hair on it also. Overall our trip to Mystic was nice, but not sure we would stay here again.
Stayed 1 night in Jun 2025