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Courtyard by Marriott Norwich

3.0 star property

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Photo gallery for Courtyard by Marriott Norwich

Pool
Property amenity
View from property
Property amenity
Breakfast and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
$116
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
181 W Town St, Norwich, CT, 06360
  • Place, Norwichtown Mall
    ‪2 min drive‬
  • Place, Norwichtown Historic Cemetery
    ‪2 min drive‬
  • Place, Leffingwell House Historic Museum
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 240 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch Smart TV with satellite channels, TV, Netflix

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, laptop workspace, blackout drapes

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Courtyard by Marriott Norwich

3-star hotel in Norwichtown
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Norwich offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves.

This Norwich hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Norwich hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite uncovered self parking is complimentary.

Courtyard by Marriott Norwich is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This café serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9.95 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9.95 to 15.95 per person
  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norwich
Courtyard Marriott Norwich
Courtyard Norwich
Marriott Courtyard Norwich
Marriott Norwich
Norwich Courtyard
Norwich Courtyard Marriott
Norwich Marriott
Courtyard By Marriott Norwich Hotel Norwich
Courtyard Marriott Norwich Hotel
Courtyard by Marriott Norwich Hotel
Courtyard by Marriott Norwich Norwich
Courtyard by Marriott Norwich Hotel Norwich

Reviews

Courtyard by Marriott Norwich Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 653 out of 1004 reviews
Rating 8 - Good. 213 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

Reviews

10/10 Excellent

joyce m

Liked: Cleanliness, staff & service, room comfort

Mateo was the Best

We had an amazing time the staff at the hotel was awesome But Mateo was Extraordinary he was the BEST make our stay pleasure and enjoyable
Stayed 3 nights in Aug 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very nice, very well run, clean with an outstanding staff that went out of their way to accommodate us. HOWEVER, the Hotel is located in a run down, 4th rate commercial zone surrounded by "quicky mart's" sans a friendly "AUP" (as per the Simpson's) level staffs - the little "third rate deli" staff 100 yds from the Hotel were surely idiots who when we asked for service to buy a morning bagel replied "we don't do that here". So we left our coffees on the counter and replied "we don't buy stuff here, then" and walked out. Of course we were totally aware that the two clerks at the deli were not sophisticated (intelligent enough??? most likely. But let's be PC and not judgmental regarding their customer service skills) enough to provide a coherent response to a request they as individuals were not programmed to do. So if Marriott just moved that Hotel to a place other than where it currently is ........ but then again, maybe Marriott should talk to the City of Norwich Government re slum control in the area around the Hotel?????
Stayed 2 nights in Aug 2025

6/10 Okay

Noelia Elizabeth

Stayed 2 nights in Jul 2025

10/10 Excellent

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We knew what we wanted to eat once we got to CT and Matteo at the front desk directed us to a very good place. Both he and Malachi were very helpful, friendly, and funny.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

6/10 Okay

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Clem

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mateo at front desk was great. Check in was quick and he helped with ensuring we could get dinner next store.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Monique, Stamford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was disappointing, there was feces on the light switch in the bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Persio, ryebrook

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place every time we go to Mystic we stay there very close to the casinos
Stayed 4 nights in Jul 2025

6/10 Okay

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The room and bathroom were very clean. The bed was comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Brian, At Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Rosana, Rutherford

Stayed 1 night in Jul 2025

6/10 Okay

karyn, n mass

Liked: Staff & service
This hotel had a power outage due to thunderstorms. The power was not restored until at least midnight.. The staff are wonderful and did the best they could under the circumstances. September 2024 and had a much better experience
Stayed 1 night in Jul 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
What I wasn't happy about was that the hotel lost power and I had to leave the hotel on my last night there. I know it wasn't your fault but it was very inconvenient. I also think you need to upgrade your internet in the hotel. There were 3 times when it took me 20 minutes or longer just to get online and then I would lose the connection before I was done typing a communication to a business associate. It was the worst experience I've had getting online in 20 years. It reminded me of a hotel in Mexico when everyone was on a dial up connection. It was that bad.
Stayed 9 nights in Jul 2025

4/10 Poor

elyse

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Wasn't in the best area. The first room we were assigned smelled too much like cigarette smoke, so we asked for a change. The second room had A/C, but it wasn't working at full capacity.
Stayed 1 night in Jun 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Courtyard Marriott in Norwich, CT expecting a reliable, quality experience, but what we encountered was anything but. The room was dirty upon arrival — my wife had to pick peanuts off the floor, there was trash in the corner, and a stain on the ottoman. The hotel had no power when we arrived, and the staff repeatedly lied, saying it had “just gone out,” when it had clearly been out for hours. There were no updates or apologies. I have a medical condition that requires a C-PAP machine, and I couldn’t use it due to the outage, making the stay not just uncomfortable, but a health risk. The front desk staff was rude and dismissive throughout. In the morning, I asked about coffee and was told “we offer breakfast, but it’s not free” — not what I asked. When trying to buy bottled water, the staff questioned me suspiciously and demanded cash, forgetting we hadn’t even been checked in properly due to the outage. There was no hot coffee, no juice, and zero effort to accommodate guests. On our second night, we had to call the front desk three times to complain about loud guests at midnight. The same staff member shrugged it off. I had to walk him to the room myself. The toilet in our room clogged from normal use (not misuse), and instead of helping, the front desk told us to go find a plunger they left outside another guest’s room on another floor. We had to fix it ourselves. I’ve attached a photo. For the price we paid, this stay was completely unacceptable. Marriott
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was currently going through construction during our stay so there was a lot of banging and things taped off. The hotel was comfortable. The pool was small but nice. The gym though literally only has 3 treadmills, a rack of dumbbells, and a half deflated yoga ball. The room could have accommodated a lot more equipment so I hope that changes with the renovations.
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Stayed 1 night in Jul 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service
No coffee in lobby told to go to my room and make a cup
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel...make sure you ask about construction

We were put on the second floor above where construction was taken place. When we checked in we were not told this and there was no sign of it at that time. We found out by being woken up to pounding below us. We declined housekeeping during our stay. We left the garbage can outside our day. When we returned, we found that our room had been made up. This put us on edge since we declined the service and had the do not disturb sign on our door. I made all of this aware at check out and it was not acknowledged.
Stayed 5 nights in Jul 2025