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Hotel JS Alcudi Mar

4.0 star property

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Double Room, Balcony, Tower | 1 bedroom, desk, blackout drapes, soundproofing
View from property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Bar
  • Hot Tub
  • Pet friendly

Explore the area

Map
Avenida S'Albufera, 49 (Alcudia), Playa de Muro, Muro, Mallorca, 7458
  • Playa de Muro
    ‪2 min walk‬
  • Alcúdia Beach
    ‪3 min drive‬
  • Alcúdia Port
    ‪6 min drive‬
  • Palma de Mallorca (PMI)
    ‪45 min drive‬

Room options

View all photos for Economy Room

1 bedroom, desk, blackout drapes, soundproofing

Economy Room

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony

1 bedroom, desk, blackout drapes, soundproofing

Double Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony | 1 bedroom, desk, blackout drapes, soundproofing

Single Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use, Balcony

1 bedroom, desk, blackout drapes, soundproofing

Double Room Single Use, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Balcony, Tower

Double Room, Balcony, Tower | 1 bedroom, desk, blackout drapes, soundproofing

Double Room, Balcony, Tower

  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel JS Alcudi Mar

4-star Muro hotel connected to a shopping center, walkable to Playa de Muro
This smoke-free hotel features a full-service spa, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Hotel JS Alcudi Mar offers 216 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

In addition to a full-service spa, Hotel JS Alcudi Mar features a health club and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 840 square feet (78 square meters) include conference space. This business-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a sauna. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel JS Alcudi Mar is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Restaurante Buffet - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Bar Cafeteria - This poolside brasserie serves brunch, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Catalan, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Uncovered self parking on site (EUR 11 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8 to 20 for adults and EUR 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Cafeteria
  • Restaurante Buffet

Things to do

  • 18-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 840 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Pool hoist on site
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1973
  • Local artist showcase
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 to 20 for adults, and EUR 8 to 20 for children
  • Uncovered self parking fee: EUR 11 per day
  • In-room safe fee: EUR 4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H-PM 2391

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 2 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

Property is also known as

JS Alcudi Mar
JS Mar
JS Mar Hotel
JS Mar Hotel Alcudi
Alcudi Mar Hotel
Js Alcudi-Mar Hotel Playa De Muro
JS Alcudi-Mar Playa De Muro, Majorca
JS Alcudi Mar Hotel
JS Alcudi Mar
Hotel JS Alcudi Mar Muro
Hotel JS Alcudi Mar Hotel
Hotel JS Alcudi Mar Hotel Muro

Hotel JS Alcudi Mar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 97 out of 265 reviews
Rating 8 - Good. 115 out of 265 reviews
Rating 6 - Okay. 38 out of 265 reviews
Rating 4 - Poor. 6 out of 265 reviews
Rating 2 - Terrible. 9 out of 265 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
There were ants and roaches in my room on the third floor
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Poor reception service.

This hotel was good value for money. The bed was soo comfy. My only complaint was insufficient staffing levels. Only ever one person on reception! So checkin was extremely slow and you always had to queue for a long time even to ask simple question. Jacuzzi wasn’t heated either.
Stayed 1 night in Oct 2023

8/10 Good

Maria Nerissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

2/10 Terrible

Nutan Kiran

Disliked: Cleanliness, staff & service, property conditions & facilities
Did npt have a kettle and tea and coffee in our rooms or bed side lamps due to disabilities. I have been very unwell throughout my stay The food was cold and disgusting So we went to restaurants for dinner which was difficult for me
Stayed 10 nights in Sep 2023

8/10 Good

Teresa

Stayed 2 nights in Jul 2023

8/10 Good

Barbora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible
Stayed 1 night in Apr 2023

10/10 Excellent

MS PRITCHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

10/10 Excellent

Elmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in May 2022

10/10 Excellent

michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff , friendly and helpful . Food fresh , plenty of choice Great cycling hotel with bike facilities to store and clean bikes.
Stayed 6 nights in Apr 2022

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

Good Location, Thin Walls!

I had a nice staff here, the staff were always friendly and the food (half board) was nice with plenty of variety. My room was smallish but comfortable and clean, and I liked that the fridge was in a cupboard so you couldn’t hear it. Playa de Muro beach is a two minute walk. They have a very small car park, I parked on the street the whole time which was ok. My only reservations about this hotel are that the walls are quite thin and unfortunately some of the guests were quiet noisy. My room was on the first floor over the bar, and although the music went off at a reasonable time you could hear loud talking until very late. The other thing is that my room faced east, which meant in October you got no sun on the balcony at all, and faced the busy main road. I expect the rooms at the back have a much nicer aspect.
Stayed 6 nights in Oct 2021

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Happy stay as first holiday in 2 years

Pleasent hotel across the road from the Beach. Staff were always friendly and helpful and most speak multiple languages. We had breakfast as part of our stay and options were plentiful and different most days. Really good COVID compliance in dining areas with plenty of mask wearing and alcohol gel and always option to eat outside. Pool area was clean and generally quiet. Room was slightly dated but generally clean with balcony space to sit out and also dry towels. Our balcony was on the road side and was louder than we’d expected it to be. Bathroom did not seem to have a fan to circulate air which was odd. Would recommend to friends and family.
Stayed 4 nights in Sep 2021

2/10 Terrible

Nazish

Disliked: Staff & service, property conditions & facilities, room comfort

Not for couples- Ugly dated rooms tiny pool NOT 4*

Not sure where to start. Arrived at a very nice looking reception and I was impressed. It was nice and cool which was a welcome to the 30 degree heat outside. We came straight from the airport on the express bus that took him over an hour. The receptionist was German I believe. We had 2 people in the queue in front of us. We waited at least 10 minutes and there was no other receptionist. She finished serving the customer in front of us and we went over… There was no welcome no “how are you?” The first thing she said was “I will need your credit card to check in.” My husband and I looked at each other and thought ok… from then on there was no conversation. Nothing. It took about 2 mins, she charged me fully up front. Gave us the room key, told us the breakfast times and pointed toward the lifts. I was honestly stunned. I have never received such bad service! Our package included free welcome drinks - we did not get any. We were given a room on the first floor - terrible! Noisy and right above the entrance so we had to keep curtains drawn as everyone could see right in. Toilet room handles were broken. Shower is absolutely small- you have to keep your elbows in when washing your hair. It was claustrophobic and felt like a hostel shower. No extra shower settings. Water was overflowing so we had to use towels just outside the tiles. The pool- is tiny. Kids in the adult pool were jumping and had toys. No vegetarian option at breakfast aside from fruit.
Stayed 5 nights in Aug 2021

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd visit to JS Alcudi-Mar mar

Second visit to this hotel, reception staff very friendly, hotel very clean and well sanitised, overall happy with this visit
Stayed 3 nights in Aug 2021

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable!

Lovely hotel with just a short walk to the beach, very family friendly. We visiter as a couple so We heard some kids stamping on the floor above every morning and nights were quiet but this was good for early nights and long beach days. Well located amidst many restaurants and shops. Beds much more comfortable than other hotels on our trip !
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Very well located. All common areas are renovated and very nice. Rooms are clean and tidy need a little update. Just had breakfast at the buffet, options are varied and good.
Stayed 9 nights in Jul 2021

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 night stay

Excellent hotel in excellent location, food very good slight problem with lifts , loved the hotel and also the area seemed very safe
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there 3 times already. Good price, excellent location, great staff, amazing and biiiig breakfast buffet (defo one of the best in town). Massage service was a bit of a let down, defo not something worth coming back for (sorry).
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming & helpful. Would definitely chose again.
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 6 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 10 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 10 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Did not like the fact that the air conditioning system was not available, also extractor/vent in the bathroom did not appear to be working. Rooms were a reasonable size, clean. The bathroom was clean although had problems with very tiny ant-like bugs in bathroom & closet. Would I stay there again most definitely?
Stayed 6 nights in Apr 2019