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Muetzenich Vacation Packages

The hotel was very clean, staff helpful. There is parking, but I didn’t need it as there is a tram link into the city & uber also comes to the hotel. If you need your room cleaned during your stay you do have to ask for this.

The location is beautiful with breakfast beingable to be taken on the roof top terrace, with the selection being very good. the only downside was not having staff on site all the time that were visible,

This was a lovely stay and met all our needs as a family of 4. Splitting the sofa bed to have the beds apart a bit would've worked a bit better for us but that's a personal thing. The main bed was really comfy! Water pressure was crap so that needs addressed however I do think they are maybe just being more cautious with water use given the heat waves! So that's ok. It's not a bad location at all. Rooms really quiet. We used the bar area and the possibility to buy a few drinks/snacks from the fridges across from the reception was great. I'd recommend the hotel to friends

Our stay was very nice and the architecture of the castle turned our getaway in an unforgettable experience. There are some things that can be improved such as the AC and an outlet didn’t work. The hot tub in the SPA is a little outdated. The Lobby Restaurant and the Italian Restaurant were very nice and elegant. The staff is very friendly.

The staff were very friendly. They offered a lot of tips on shopping and dining options a few meters away. Bed and pillows were extra comfortable.

Hotel is in a great location - just off the beaten track but close to everything one needs. Close to shops, restaurants and transport links (there's an underground entrance hidden near by). The room (2nd floor) was good; clean, large, AC, etc - only problem was flooding by shower. Breakfast is very good - wide choice. Didn't use Spa. Would stay here again.

Staff was awesome. Check out was seamless.