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SureStay by Best Western Mount Pleasant Racine

2.5 star property

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Photo gallery for SureStay by Best Western Mount Pleasant Racine

Free daily self-serve breakfast
Business center
Reception
Fitness facility
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
$104
includes taxes & fees
Nov 6 - Nov 7

Explore the area

View in a map
6421 Washington Ave, Mount Pleasant, WI, 53406-3919
  • Place, Quarry Lake Park
    ‪6 min drive‬
  • Place, Keland House
    ‪7 min drive‬
  • Place, DeKoven Center
    ‪10 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay by Best Western Mount Pleasant Racine

Mount Pleasant hotel with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a 24-hour business center. Weekday breakfast is free. Other amenities include WiFi in public areas, self parking, and coffee/tea in a common area. Housekeeping is available on request.
SureStay by Best Western Mount Pleasant Racine offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mount Pleasant hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is available for a surcharge. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

SureStay by Best Western Mount Pleasant Racine is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
SureStay by Best Western Mount Pleasant Racine has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

SureStay by Best Western Mount Pleasant Racine Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 238 out of 609 reviews
Rating 8 - Good. 194 out of 609 reviews
Rating 6 - Okay. 86 out of 609 reviews
Rating 4 - Poor. 43 out of 609 reviews
Rating 2 - Terrible. 48 out of 609 reviews

Reviews

6/10 Okay

Mark

Okay
Stayed 1 night in Jul 2025

2/10 Terrible

Katrice

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfortable. Very clean in the room and bathroom was spotless.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ramiro Garza

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast and good location.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sabino

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great except the tub had lots of mold around, and also the carpet was not cleaned completely. There were crumbs around, and I found a dirty plastic fork underneath the sink.
Stayed 1 night in Jul 2025

6/10 Okay

Sherri

Traveled with family
Stayed 6 nights in Jul 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service

An OK experience but not great.

We checked into a room with a wet carpet so we requested another room. That was quickly accomplished, which was much appreciated. Breakfast was just OK with not a lot of choices. The pool was closed, which was disappointing. The hotel is in a nice area and is easy to get to. The staff was nice, though our towels were changed 1 day out of 3 while the beds were strangely not made nor the soap changed. The beds were a little soft for my taste.
Stayed 3 nights in Jul 2025

6/10 Okay

Shawna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had caulking that was extremely old and peeling off. Mildew/ mold growing . Tears in carpet. Bathroom had hair on walls and wash rags hanging on the shower from a previous guest
Old caulking peeling off bathtub
TV on treadmills in the gym didn't work
Mold / mildew in bathtub
Mold/ mildew in bathtub
Stayed 3 nights in Jul 2025

2/10 Terrible

Kirsten

Traveled with family
Disliked: Amenities, property conditions & facilities
Do not stay here walked in staff was nice rooms were gross and had bed bugs my first time ever experiencing this
Stayed 1 night in Jul 2025

4/10 Poor

Ashley

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Needs some work

The beds were comfortable. It was fairly quiet. BUT…. The bathroom was gross. There was mold/mildew all over the shower. Like there was no attempt to clean it. It just looks like the whole place needs some repair and deep cleaning. There were stains on the curtains and shower curtain. Paint chipping all over in the bathroom.
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed! There was no notice when we booked, just a sign on the door. Pros: 1. Staff was very friendly 2. Amazing water pressure in shower 3. Location Cons: 1. Facility needs major updates! The staff is trying to keep things cleaned that need to be replaced 2. The bathroom was gross! Fix the caulk 3. Plugs in lamp did not work and there are no wall outlets 4. Room smelled musty from the AC This location has such potential but they have not kept up with the facility. There are other, better hotels in the area that I would recommend over this one.
Stayed 2 nights in Jul 2025

2/10 Terrible

will

Stayed 4 nights in Jul 2025

6/10 Okay

Glenna

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Friendly staff. Hotel is older.

This is an average hotel. Definitely needs remodeling. Staff was very friendly.
Stayed 1 night in Jul 2025

4/10 Poor

Pamela

No swimming pool.

This is thev3rd time in 3 years we have used this hotel and the advertisement says there is a pool. All 3 times I've called directly to be sure the pool was open and all 3 times the answer was yes. All 3 times, it's been closed for our whole stay. I dont feel we should pay full price for the room since thaye #1 lying about the pool being open and false advertising.
Stayed 4 nights in Jul 2025

4/10 Poor

Tami

Stayed 4 nights in Jul 2025

4/10 Poor

Denzel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mold and Rust! Property is outdated!

This property is due for a serious renovation. The bathroom had mold and rust all over the tub! They had no water available to drink according to the front desk person.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Stayed 3 nights in Jul 2025

2/10 Terrible

Debra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed. Apparently this has been an issue with this hotel, would have never booked knowing this. Didn’t clean room. Snacks and soda limited supply. No manager on duty. Over priced for what it was.
Stayed 2 nights in Jul 2025

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Stay

The overall stay was great. The bathroom need some updating. The toilet ran every 10-15 minutes and we were there 5 days. The tub mat should be replaced or bleached as well as tub needs a tub stopper and re-caulked or bleached.
Stayed 4 nights in Jun 2025

10/10 Excellent

janica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, will stay again.
Stayed 2 nights in Jul 2025

6/10 Okay

Paul, Inman

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We've stayed here in the past and it was a nice hotel. But I can't say that anymore. Staff was friendly but maintenance and general upkeep is sorely lacking. Mold, and dirt have taken over the place. Motel 6 is now an upgrade from this place.
Stayed 1 night in Jul 2025

2/10 Terrible

Linda

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing at all. Staff very rude ! Never stay again !
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was damp smelling. Room was worse. Air conditioner did not work. They were unable to fix it or move me to another room. Hot all night.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional and very efficient! Breakfast choices were very good, and fresh. The only nit I could pick is that the caulking needed replacing in the shower - I need to do that at home too ;-)
Stayed 1 night in Jun 2025