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MainStay Suites Mt. Laurel - Philadelphia

2.5 star property

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Photo gallery for MainStay Suites Mt. Laurel - Philadelphia

Exterior
Lobby
2 Bedroom Suite | Iron/ironing board, free WiFi, bed sheets
Lobby
Fridge, microwave, stovetop, coffee/tea maker

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
$142
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
450 Century Pkwy, Mount Laurel, NJ, 08054
  • Place, Coco Key Water Resort
    ‪9 min walk‬
  • Place, Moorestown Mall
    ‪2 min drive‬
  • Place, Cherry Hill Mall
    ‪2 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Queen Suite

Studio Queen Suite | Iron/ironing board, free WiFi, bed sheets

Studio Queen Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Iron/ironing board, free WiFi, bed sheets

2 Bedroom Suite

  • 2 bedrooms
  • Sleeps 4
  • 3 Queen Beds

Studio Queen Suite Accessible

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

MainStay Suites Mt. Laurel - Philadelphia

Hotel in Ramblewood
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a 24-hour front desk. Self parking is free. Other amenities include express check-out. Housekeeping is available on request.
MainStay Suites Mt. Laurel - Philadelphia offers 93 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
This hotel offers access to a 24-hour business center. This Mount Laurel hotel also offers a fitness center, express check-out, and an elevator. Complimentary self parking is available on site.

MainStay Suites Mt. Laurel - Philadelphia is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per week

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MainStay Suites
Philadelphia Executive Suites
MainStay Suites Mt. Laurel Philadelphia
TownePlace Suites by Marriott Mt. Laurel
MainStay Suites Mt. Laurel - Philadelphia Hotel
MainStay Suites Mt. Laurel - Philadelphia Mount Laurel
MainStay Suites Mt. Laurel - Philadelphia Hotel Mount Laurel

MainStay Suites Mt. Laurel - Philadelphia Reviews

Reviews

6.4
Rating 10 - Excellent. 141 out of 513 reviews
Rating 8 - Good. 109 out of 513 reviews
Rating 6 - Okay. 83 out of 513 reviews
Rating 4 - Poor. 58 out of 513 reviews
Rating 2 - Terrible. 122 out of 513 reviews

6.4/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Jeremy

Disliked: Cleanliness, amenities, property conditions & facilities
Staff did their best and addressed my issues quickly but the torn carpets, broken door and backed up toilet was not okay.
Stayed 3 nights in Jun 2025

8/10 Good

Samirah

Traveled with group
Liked: Cleanliness, amenities
What really made my stay here great was the staff. They were incredibly down-to-earth, helpful, and quick to respond to any concerns. When I first checked in, the room I was given looked worn out, especially the couch and carpet, which were clearly due for replacement. I brought it up to the front desk, and they immediately changed my room without any hassle. The second room was excellent and had everything I expected from an extended stay: cooking utensils, a clean and comfortable setup, and a welcoming atmosphere. Parking was easy, and the Wi-Fi worked perfectly throughout my stay. The only hiccup was being overcharged at checkout. Thankfully, the manager handled it promptly and professionally. Every time I called to follow up, someone answered the phone, apologized for the error, and provided updates on the refund. Despite the rocky start, the service more than made up for it. I’d definitely stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Keith

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

you’d have to see for yourself

okay here is a genuine review. we travelled to jersey for an event. the hotel is used as some sort of homeless/voucher program that is obvious from the start . you need to know that going there. yes there are people hanging around , there was a woman nodding out on the sidewalk, and the tenants who live there aren’t very respectful to their “home”. we had no idea that was the case when booking because it does look like a nice hotel. that being said , the staff was kind to me and my family , we had no issues with anyone on the property , we weren’t hassled and it wasn’t loud inside or out. we slept well and had a fine stay. it’s not the cleanest and it’s not the nicest place and there are busted cars in the parking lot and cops do patrol the lot but it did the job and we got a good nights sleep and moved on. the manager and staff did the best to make it an enjoyable stay..so make your decision as to what you’ll accept at a hotel .
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Terrible dirty roaches
Stayed 2 nights in Apr 2025

6/10 Okay

Dezara

Stayed 1 night in Jan 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

LaDaena

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Served it’s purpose

Staff was very nice and accommodating. Hotel is a bit dated and does not look like the pictures. Pet friendly. Although room was dated, room was clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Stayed 1 night in Nov 2024

2/10 Terrible

Timothy

Stayed 1 night in Nov 2024

10/10 Excellent

Tamera

Stayed 1 night in Nov 2024

6/10 Okay

Ara

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Cara

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Extended stay with mini kitchenette was convenient however the clientele was not expected. Was used for low income housing and emergency living. Should not be advertised as it was. Constant noise, cars, doors, kids, babies crying, people yelling.
Stayed 1 night in Oct 2024

2/10 Terrible

Tyrelle

Stayed 2 nights in Aug 2024

2/10 Terrible

Jashua

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dirty and unsatisfactory I wouldn’t recommend anyone stay there people were sitting on my car and very disrespectful I will never stay there again
Stayed 2 nights in Aug 2024

6/10 Okay

Marshall

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you do the hotel thing often. This one is for you.
Stayed 1 night in Sep 2024

8/10 Good

Tara

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Migdalia

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we checked in and opened the drawers in the bedroom roaches came out. We then walked around the bathroom to see the previous tenants clothing hanging on the back of the door. The shower wasn't cleaned, we saw people's hair in the shower. The bed in the master bedroom was broken. if you sat on the left side of the bed the right side went up in the air. Behind the door had blood on them and numerous fingerprints as if they were never cleaned. The doors didn't close all the way. We even went to Walmart to buy roach spray because it was disgusting. Downstairs in the lobby and outside there are numerous suspicious people walking around and roaming, making it very uncomfortable/ especially to stay with a child. When bringing these concerns up to the hotel, they never offered an apology or anything to fix our concerns. We could not stay the night with these conditions and had to book another hotel because it was just that bad. Do not recommended this place!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Nakia

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had the 2 bedroom suite and we loved it the beds are queen size and you still have a nice size sofa bed. Full size fridge and stove and a microwave. This room is great. The staff is polite and willing to help you. The only downside is no pool or breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vijayendranarayana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandra

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The door to the outside old not lock. The inside doors had no handles. The room had holes in the walls. The sink was held together with duct tape. The drawers were broken. We left when we saw the cockroaches on the walls. We did not stay and had to cancel some of our plans since it was 830pm
Stayed 2 nights in Aug 2024

4/10 Poor

VINCENT

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Shabella

Stayed 1 night in Aug 2024