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Mooinooi Vacation Packages

Ellipse has a fantastic location right next to Mall of Africa, and the aparthotel itself was very nice, but poor internal communication significantly hurt the experience. Check-in was confusing since I received no prior instructions, and despite arriving after the 3:00 PM check-in time, I had to wait in the hallway while housekeeping finished up. Later, I was granted an extra hour for late checkout (12:00 PM) because I was unwell, but management failed to notify staff. Housekeeping knocked at 11:00 AM and again at 11:30 AM, completely disrupting my rest. On top of that, the 6-digit access code repeatedly malfunctioned when trying to exit the building and parking areas. It’s a great property, but management urgently needs a centralized communication system.

Pretty good, only thing free wifi was advertised on your site and there was no wifi. When we booked on your site we specifically looked for a place with wifi as we had a foreign visitor. Maybe update this

SS Rosebank was a terrific surprise and a great start to our stay in South Africa

The second day no toilet paper, towels, tea, coffee, sugar, glasses, cups and tissues. Supper buffet was not good as ones from my previous experience.

Very clean