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Hampton Inn & Suites Montgomery-Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Montgomery-Downtown

Reception
Reception
Exterior
Premium bedding, minibar, in-room safe, desk
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry
$144
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
100 Commerce St, Montgomery, AL, 36104
  • Place, The Legacy Museum
    ‪5 min walk‬
  • Place, Riverfront Park
    ‪6 min walk‬
  • Place, Alabama State University
    ‪2 min drive‬
  • Airport, Montgomery, AL (MGM-Montgomery Regional)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Living area | 49-inch LCD TV with cable channels, TV

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible, Non Smoking

Premium bedding, minibar, in-room safe, desk

Studio, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for One king bed non smoking

Premium bedding, minibar, in-room safe, desk

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for One king deluxe room non smoking

One king deluxe room non smoking | Premium bedding, minibar, in-room safe, desk

One king deluxe room non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for One king studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

One king studio sofabed non smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Premium bedding, minibar, in-room safe, desk

Two queen beds non smoking

7.6 out of 10
Good
(11 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two double studio sofabed non smoking

Premium bedding, minibar, in-room safe, desk

Two double studio sofabed non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Hampton Inn & Suites Montgomery-Downtown

Hotel in Downtown Montgomery
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite.
Hampton Inn & Suites Montgomery-Downtown offers 86 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 205 square feet (19 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 29 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Montgomery-Downtown
Hampton Inn Montgomery-Downtown
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Montgomery-Downtown Hotel
Hampton Inn And Suites Montgomery-Downtown
Hampton Inn Montgomery
Hampton Inn Suites Montgomery Downtown
Hampton & Suites Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel
Hampton Inn & Suites Montgomery-Downtown Montgomery
Hampton Inn & Suites Montgomery-Downtown Hotel Montgomery

Hampton Inn & Suites Montgomery-Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 438 out of 1002 reviews
Rating 8 - Good. 298 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cornelia

Stayed 1 night in Jul 2025

4/10 Poor

Marcus

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was as helpful as they could be under the circumstances. The first issue we had was parking. The hotel only does valet parking which is $30 per day. You have two other options which include parking on the street and pay the meter, or a pay by day parking lot. When we got into our room I was floored by the condition of the room. The shower had rust all around the bottom, the sink faucets were on backwards, and when flushing the toilet the first time, the water that refilled it was brown. Rust water!! It finally turned clear after about 7-8 flushes. The window seal had chipped paint all in it with areas of missing paint in other spots. The sheets on the king bed were for a queen or smaller. All we knew is they didn’t fit. The hotel walls had stains on them as well. Yes this is an older hotel but the fact that Hampton hasn’t updated this property is sad. I can’t help but wonder if it’s because of the location. Whatever the reason, the photos that you see on the website is NOT what you pay for. I can honestly say that for almost 500 for two nights, this was robbery in a sense. We are reward members just fyi but reward member or not this property needs some major renovations!! Do better Hampton Inn property owner!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Stayed 1 night in Jul 2025

2/10 Terrible

Charles

Stayed 1 night in Jul 2025

10/10 Excellent

Jacquan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Liked: Amenities, property conditions & facilities
Everything about the property, staff, and local was amazing and I would recommend to my family and friends ❤️
Stayed 2 nights in Jul 2025

6/10 Okay

DR Theresa

Business traveler
Stayed 1 night in Jun 2025

2/10 Terrible

Fran

Business traveler
The room was not available despite being online to confirm. No one picked up the phone when I called, and no one answered when Expedia called either.
Stayed 1 night in Jun 2025

10/10 Excellent

Falisha

Traveled with family
Liked: Cleanliness, amenities
Nice Location
Stayed 2 nights in Jun 2025

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nothing for the toilet paper to go on, ceiling peeling off and hanging, tv not working in one of our rooms, thermostat not working correctly
Stayed 1 night in Jun 2025

8/10 Good

Felicia

Traveled with family
Liked: Cleanliness
The staff is nice but the property should be a little more updated
Stayed 3 nights in May 2025

6/10 Okay

Steven

Stayed 1 night in May 2025

8/10 Good

Keisa, Gonzales

Stayed 1 night in May 2025

6/10 Okay

Virgil

Stayed 5 nights in May 2025

8/10 Good

Gordon

Average at best

Older hotel conveniently located but lacking in maintenance. Men’s lobby bathroom had soap dispenser laying broken on counter both days I was there. Our room had no bathroom products and we had to request them . Several nicer hotels around them which I recommend checking first.
Stayed 1 night in May 2025

6/10 Okay

Huy

Stayed 4 nights in May 2025

2/10 Terrible

Julia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don't want to be unkind. The reception employees were doing their best to be helpful. The hotel was overbooked and our room was given to someone who arrived before us. They promised us a new room for the second day and it was no better than the first. We left and went to a different hotel across the street.
Stayed 2 nights in Apr 2025

4/10 Poor

Craig

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Not again

The property needs some love. The staff was lackluster and didn’t seem to care if anyone was there or not. The AC was poor. There is not an exhaust fan in the bathroom so there is mold growing in it. The desk was damage on the front. TV was missing as well.
Mold
Mold
No TV
Desk damages.
Stayed 1 night in Apr 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort

Overall it was good, with a few bumps

Toilet constantly ran,burnt out light in room no ice on our floor, we were on the 9 with ice( not working) right outside the room. Water temp hard to adjust either ice cold or scalding. hard. Hotel has no parking so you pay for valet parking
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

So-so

It was just ok. It's got the vibe of an old hotel that they have done bare-minimum upgrades on. It's much darker and dingy than the photos let on. The bathrooms are like being in a motel. Although I didn't see anything visibly dirty, the ancient fixtures in the bathroom are off-putting. I booked (allegedly) for a 2 room suite. When I got there I was taken to a king rooom and when I explained that I had booked a suite, the front staff said rooms like that don't exist. I had to show him a picture to get him to believe me, then he acknowledged that that was the Hank Williams suite and it was occupied. So if you try to book the suite with the red couch on this site, you probably won't actually be getting that, unless maybe you call the hotel and confirm. Aside from that, the staff was nice, but I would look elsewhere if I had to be in that area again.
Stayed 1 night in Apr 2025

4/10 Poor

Steven, Monterey

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was cheap, but it should have been cheaper! Looks like it might have been nice 60-80 years ago. I thought I was in a backward Eastern European “hotel”. I mean I didn’t die or catch anything, but I was slightly concerned I might…
Stayed 3 nights in Apr 2025

4/10 Poor

Rich

Stayed 1 night in Apr 2025

10/10 Excellent

Jada

Stayed 1 night in Apr 2025