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Hotel Preston

3.0 star property

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Photo gallery for Hotel Preston

Bar (on property)
Interior
Terrace/patio
Fitness facility
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
5555 Carmichael Rd, Montgomery, AL, 36117
  • Place, Blount Cultural Park
    ‪13 min walk‬
  • Place, Alabama Shakespeare Festival
    ‪17 min walk‬
  • Place, Montgomery Museum of Fine Arts
    ‪17 min walk‬
  • Airport, Montgomery, AL (MGM-Montgomery Regional)
    ‪23 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower, Mobility)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Preston

3-star Montgomery hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a seasonal outdoor pool. Change of towels is available on request.
Hotel Preston offers 146 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Preston features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 1248 square feet (112 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Hotel Preston is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM.
Hotel Preston has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Self parking on site (surcharge)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; USD 5.95 to 10.95 for adults and USD 2.95 to 5.95 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 1,248 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • In-room dining only
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 5.95 to 10.95 for adults, and USD 2.95 to 5.95 for children
  • Airport shuttle fee: USD 5.00 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Hotel Preston Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 237 out of 784 reviews
Rating 8 - Good. 211 out of 784 reviews
Rating 6 - Okay. 160 out of 784 reviews
Rating 4 - Poor. 92 out of 784 reviews
Rating 2 - Terrible. 84 out of 784 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

allison

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude. No running water at times.
Stayed 3 nights in Sep 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth Marie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The halls smelled terrible. The room smelled bad too. Carpets were filthy. Staff was amazing.
Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kemar

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Stayed 1 night in Aug 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, clean and well maintained
Stayed 1 night in Jul 2025

6/10 Okay

Delores

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Gavin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, a nice and quite location.
Stayed 7 nights in Aug 2025

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was shocked this was a Marriott property. The carpet in the room just felt damp and slimy and there was a horrible musty, and hopefully not mold, sent in the room. Air conditioner vents had black on them. Who knows what it was.
Stayed 1 night in Aug 2025

10/10 Excellent

Emory Andrews

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent. I would definitely go back again. Thank you. Dr. Emory Andrews.
Stayed 7 nights in Jul 2025

4/10 Poor

Jatana

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were old, dirty and nasty. Hallways were dirty and smelled with old carpet. Felt uncomfortable my entire stay. Only reason I didn't leave was because room was previously paid for.
Stayed 5 nights in Jul 2025

8/10 Good

Tarita

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived the room had a bad smell and the clerk who worked sunday afternoon moved me with no problems
Stayed 3 nights in Jul 2025

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Uncomfortable stay!!

Initially did not get the ADA room I reserved. I was told the ADA rooms were already booked. I was them assigned to a regular room only to discover the phone nor the TV worked. I complained to the front desk and she miraculously found an ADA room to put us in. The beds were very uncomfortable…lumpy and uneven. The lighting in the bathroom was dim almost dark. At least the shower was ADA perfect with several grab bars and a seat. I would be very reluctant to stay at this Courtyard Marriott in the future.
Stayed 1 night in Jul 2025

10/10 Excellent

Allison

Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay Somewhere Else

The room was really musty, and there was a mystery puddle just outside the toilet when we got there. It was tidy but damp and smelled awful. We won’t be staying there again. The lady at the front desk was nice, though.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kemtisha

Stayed 2 nights in Jun 2025

10/10 Excellent

Terri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice!

My stay was amazing! The room was clean and the bed was very comfy! The whole room was nice! Will definitely stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Stayed 1 night in Apr 2025

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was an extremely run down Marriott property. I rented 2 rooms, one room AC did not work and it was about 8- degrees in the room. Both were dirty and outdated. We used the gym on site, and it was fine. I would not recommend this property.
Stayed 1 night in Jun 2025

2/10 Terrible

Gloria

Disliked: Cleanliness, amenities, property conditions & facilities
I liked the staff. I really feel that they did their best with what they had to work with. Cleaning was very lacking in many areas and many aspects. I always associated Marriott with exemplary service and accommodations but this location has completely changed my mind. I never give a review if my opinion is negative, but as a frequent traveler, I feel that my opinion is fair and optimistic.
Stayed 8 nights in May 2025