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Hilton Garden Inn West Monroe

3.0 star property

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Photo gallery for Hilton Garden Inn West Monroe

Exterior
Lobby sitting area
Lobby
Exterior
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
$95
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
400 Mane Street, West Monroe, LA, 71219
  • Place, Ike Hamilton Expo Center
    ‪2 min walk‬
  • Place, Restoration Park
    ‪11 min walk‬
  • Place, Cinemark Tinseltown West Monroe 17
    ‪2 min drive‬
  • Airport, Monroe, LA (MLU-Monroe Regional)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, One King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite, One King Bed

  • 754 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Suite, Mobility/Hearing Accessible Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Suite, Mobility/Hearing Accessible RI Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout drapes, iron/ironing board

1 King Mobility/Hearing Accessible RI Shower

  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 3

One-Bedroom Executive King Suite

  • Sleeps 4

Junior King Suite

  • Sleeps 4

1 King Jr Ste Mobility/Hearing Access Tub

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

Suite With 1 King Bed And Roll In Shower-Mobility And Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • 336 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One King Junior Suite

One King Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

One King Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 408 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two queen beds

In-room safe, desk, blackout drapes, iron/ironing board

Two queen beds

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn West Monroe

3-star West Monroe hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include a coffee shop/cafe, WiFi in public areas, and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn West Monroe offers 134 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Hilton Garden Inn West Monroe is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:00 AM on weekdays.
Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 per person
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Hilton Garden Inn West Monroe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 461 out of 1002 reviews
Rating 8 - Good. 242 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

DeAnna

Stayed 4 nights in Jul 2025

10/10 Excellent

Phillip Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Cody

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I booked two rooms for me and a co-worker. We checked in and were only in our rooms for a short period of time before heading to dinner. On our way out to dinner, my co-worker requested a new room due to finding stained pillows, facial hair in the sink (as if someone shaved), and bobby pins/hair ties all over the floor. She was upgraded to a junior suite because there were no more regular king rooms, but she did not get into the suite until after dinner. At the time, I went in with her to find an extreme mold type smell, more bobby pins on the floor, a rusted out tub/shower, and once I left she sent me a picture of toe nails found on the floor. Back in my room, I too found that I had a rusted out tub/shower but then I stepped on something the size of a quarter that was wet and slimy. I was barefoot so it grossed me out. While taking a picture of it, I stepped on another similar substance by the bed. I backed up to look at it and saw something under the bed. I took a picture, and this time the flash went off. The first two substances looked like maybe greenbeans mushed together and then the last substance looked like maybe chewed up meat and something white. It was disgusting and at that point, we packed our bags and left. We maybe spent a total of 45 minutes in either room.
Found on floor right under bed
Stepped on barefoot- next to bed.
Stepped on barefoot- middle of room
Toe nail clippings on floor
Stayed 1 night in Aug 2025

6/10 Okay

Matthew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

8/10 Good

Carla

Stayed 1 night in Jul 2025

6/10 Okay

Keli

Traveled with partner
There was no ev charging even though the website said there was.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and in disrepair, but staff was friendly.

The room was so dirty and in disrepair. Bed was uncomfortable and the hallways smelled. Bathroom had gross stuff on the side, a dead spider in the corner on the countertop, and the A/C was literally cracked open. It worked but just kind of highlighted how run down the place is. Staff was nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Corrie Johnathon

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Nice hotel!
Stayed 2 nights in Jul 2025

4/10 Poor

Cornelius, Belton

Liked: Staff & service
No comment
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No switch to turn on bathroom fan
Stayed 1 night in Jul 2025

4/10 Poor

L Troy

Traveled with family
Disliked: Cleanliness
It was close to the event we were attending. Property itself was not an 8/10. I’m not sure why it would be rented in the condition it was in. Very unsatisfactory.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

2/10 Terrible

Natasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Renee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A/C wasn’t the best, flat pillows. We were charged twice for breakfast, once when we made the reservation and again when we went down to eat!!
Stayed 1 night in Jun 2025

10/10 Excellent

Rachal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dontishia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Toilet didn’t work and roaches on the wall.
Stayed 1 night in Jun 2025

2/10 Terrible

Angelica

Stayed 2 nights in Jun 2025

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell was so bad. The hallway carpets were so dirty the room had pee in the toilet the desk chair had never been washed or dusted and the mirrors were not clean . Went to dinner and came back to hotel and of course my key didnt work. I will never stay at a hilton and couldnt do nothing because i had booked third party
Stayed 1 night in Jun 2025

6/10 Okay

Anndrea

Traveled with family
Liked: Staff & service, amenities
the property was close to restaurants and other amenities. Since it was a Hilton, I would have assumed the building and rooms would have been in better condition. It could use an update. Other wise it was fine.
Stayed 1 night in May 2025

6/10 Okay

Cory

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Bath tub was filthy and stained
Stayed 1 night in May 2025

2/10 Terrible

Denise

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This was horrible! We’ve stayed at a number of Hilton Garden Inns and have had great experiences. This one however was dirty and falling apart. The water was brown (which the staff said was because of the city?), so had to use bottled water to brush our teeth. The plumbing was bad and it took a long time to get hot water, dirty furniture and carpets in the hallway and room, air conditioning broken in the lobby, monument sign in front of the property was laying on the ground, rusty tub, heavy “skunk weed” smell in the hallway and the bar and restaurant were sub-par as compared to other Hilton Garden Inns. I should have paid more attention to the previous reviews. I would not recommend the hotel at all, in fact Hilton should close this location!
Stayed 1 night in May 2025

8/10 Good

Nathaniel

Stayed 1 night in May 2025

10/10 Excellent

Melanie, Frisco

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025