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Mogan Vacation Packages

Nice hotel, Kids friendly environment. The only thing is that there is nothing for adults

Staff were fantastic. Facilities were great. Loved our stay. Many thanks

Food was ok but wasn't fantastic. The first 3 days most things were dry, and tough. Warm food was cold and cold food warm. They have a few activities throughout the day on site but really not that many options and the activities are no more than 30-45 minutes during the day which for somethings like archery make it difficult to enjoy if your turn is only 3 shots and on to the next person. Most staff were friendly but a few were rude, especially since we were english speaking. Avoid the photo hotel, its a scam and most workers will waste your time since they want you to buy the bundle. We were content with purchasing a few photos but they ignored us and tried to play games when we said as much. We ended up walking away with no photos after spending 20-30 minutes the day before having them taken. The dining room and reception/main space are stunning but everywhere else needs a lot of TLC. Water damage can be seen to a lot of the walls in the hallways and one of the rooms. One of our bathrooms had a lot of water pooling into the floor because of the design of the tub and glass partition. Also found that the shape of the tub and sloping allowed for water to pool and remain at the bottom. All inclusive has two levels for drinks. Regular and premium, if you want to have margaritas or cocktails, you have to say extra per day per person in the room.

Great place to stay

Our experience was quite great. Staff was 100% helpful and all our requests were attended. Very clean (even with a "clean inspector"). Food was very good and without queues, which is important also. Very good value for money compared with other hotel brands.

Absolutely loved this hotel, location, food, entertainment all brilliant but above all the staff were amazing 5*