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SureStay Plus by Best Western Mobile I-65

2.5 star property

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Photo gallery for SureStay Plus by Best Western Mobile I-65

Business center
Free daily continental breakfast
Lobby
Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $90
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Place, Dauphin Street
    ‪11 min walk‬
  • Place, Spring Hill College
    ‪14 min walk‬
  • Place, Herndon Park
    ‪2 min drive‬
  • Airport, Mobile, AL (MOB-Mobile Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

2 Queen Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4
  • Free WiFi

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2
  • Free WiFi

Accessible-2 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 4
  • Free WiFi

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite-1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator

Desk, laptop workspace, iron/ironing board, free WiFi

Suite-1 King Bed, Non-Smoking, Larger Room, Microwave and Refrigerator

  • Sleeps 2
  • Free WiFi

View all photos for Suite-1 King Bed, Non-Smoking, Jacuzzi, Microwave And Refrigerator

Desk, laptop workspace, iron/ironing board, free WiFi

Suite-1 King Bed, Non-Smoking, Jacuzzi, Microwave And Refrigerator

  • Sleeps 2
  • Free WiFi

Suite-1 King Bed, Non-Smoking, Larger Room, Sofabed, Microwave and Refrigerator, Wi-Fi, Full Breakfast

  • Sleeps 4
  • Free WiFi

View all photos for King Suite with Whirlpool - Non-Smoking

Exterior

King Suite with Whirlpool - Non-Smoking

  • Sleeps 2
  • Free WiFi

Similar properties

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Quality Inn & Suites at Airport Blvd I-65
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
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Quality Inn & Suites at Airport Blvd I-65

About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Llanfair
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
SureStay Plus by Best Western Mobile I-65 offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mobile hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite self parking is complimentary.

SureStay Plus by Best Western Mobile I-65 is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Mobile

Comfort Inn Mobile

Surestay Plus By Mobile I 65

Comfort Inn I 65 at Airport Blvd

SureStay Plus by Best Western Mobile I 65

SureStay Plus by Best Western Mobile I-65 Hotel

SureStay Plus by Best Western Mobile I-65 Mobile

SureStay Plus by Best Western Mobile I-65 Hotel Mobile

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

6.6
Rating 10 - Excellent. 126 out of 373 reviews
Rating 8 - Good. 61 out of 373 reviews
Rating 6 - Okay. 53 out of 373 reviews
Rating 4 - Poor. 38 out of 373 reviews
Rating 2 - Terrible. 95 out of 373 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Milton

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The room looked ok at first until the roaches came out tried to call front desk the phone doesn't work. My bathroom was dirty shower had a ring around it. I WILL NEVER STAY HERE AGAIN
Stayed 5 nights in Feb 2026

4/10 Poor

Tanerica

Stayed 3 nights in Feb 2026

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Bed bugs in my bed!!!!! I’ve formally complained to hotels.com, and provided them with pictures. The fact that the manager would not speak to us, after we left multiple messages made it even worse. All that happened was the housekeeping moved us to a new room. So I won’t be staying at this hotel ever again!
This is disgusting!!
Stayed 4 nights in Feb 2026

8/10 Good

PATRICIA

Liked: Cleanliness, amenities
Room was clean as well as bathroom. Bed was super comfy but sounded like it was on stilts
Stayed 4 nights in Feb 2026

10/10 Excellent

Alexia

Stayed 4 nights in Feb 2026

8/10 Good

Tommy

Stayed 2 nights in Feb 2026

10/10 Excellent

Monica

Stayed 2 nights in Feb 2026

6/10 Okay

Margaret

I was ok
Stayed 2 nights in Feb 2026

2/10 Terrible

Ken

Disliked: Amenities, property conditions & facilities
No breafast and no tv that was working.
Stayed 1 night in Feb 2026

2/10 Terrible

Taylor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did not feel comfortable during my stay. When I entered the room, it did not appear properly cleaned and felt like it was assigned without being thoroughly prepared. The bed cover did not smell fresh and had visible stains, which was very concerning. Additionally, the latch on the door was stuck, and I had difficulty exiting the room, which made me feel unsafe. Overall, the cleanliness and condition of the room did not meet expectations.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness
Everything was great
Stayed 4 nights in Nov 2025

8/10 Good

Rachael

Stayed 1 night in Jan 2026

10/10 Excellent

Raymond

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Stayed 3 nights in Jan 2026

10/10 Excellent

Thomas whitaker

Stayed 1 night in Jan 2026

10/10 Excellent

Carmen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice from desk people
Stayed 5 nights in Dec 2025

8/10 Good

Shanethia

Stayed 3 nights in Dec 2025

2/10 Terrible

Leon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tommy smelled of smoke, moved , 2nd room was musty, 3rd room was ok but found someone’s dirty sock. Gym was dismal, treadmill, bike and exercise ball, that’s it. Breakfast was no existent, some bread, no juice machine, coffee and 2 half empty cereals. Some “hard boiled “ eggs that were literally raw, disgusting! Hallways smelled musty and carpet was in poor condition. Towels were well worn and only 3 were given. 1 tiny bottle of each shampoo & conditioner for 4 adults. Internet and tv weren’t working most of the night due to wind. Everything falling off the walls in the shower, afraid to touch it that it would break. Absolutely worst hotel we’ve ever stayed in. Women who checked us in tried to be helpful, man there in the morning was completely useless and rude.
Raw hard boiled eggs
Only bread
Non working juice machine
Stayed 1 night in Dec 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Thomas whitaker

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2025

10/10 Excellent

Ronald Wheeler

Stayed 7 nights in Dec 2025

10/10 Excellent

Thomas whitaker

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Dec 2025

10/10 Excellent

Milwon

Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The breakfast was fairly fresh but there was never enough say fruit by like 730 am. Maybe add a little coffee creamer variety coffee and room coffee are bland as hell. Basic. It's like coffee you'd find at a library, or at church. Not a fan. Grits are good though. Do enjoy the breakfast bowls I can make. But a gain alot of times there's no eggsnby 730. More fruit. Butter? Bagels. Something more than load bread. It's like living with minorites. And this is just constructive criticism, for the most part I thoroughly enjoy my stay at this establishment. No major complaints at all, just figure I'd request a little improvement as I myself intend to be staying for a while myself.
Stayed 4 nights in Nov 2025

6/10 Okay

latonya

Stayed 2 nights in Nov 2025