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Great hotel. Clean, well maintained. I thought it was out of character, based on how nice the hotel is including all other linens, to have what can only be described as cheap tiny bath towels.

The hotel was very spa-like. From the soothing, fresh scent in the lobby and rooms, to the Scandinavian designs throughout the property, One Hotels exceeded my expectations. I look forward to staying here again on my next trip into Toronto.

Très belle emplacement et restaurant proche et pas trop loin du Roger center

The Hotel Riu Plaza was a very nice hotel. We recently stayed there for 4 nights. The staff were extremely friendly and helpful. The hotel was very clean. The room was nice. Bathroom was a little small. The bed was quite comfy. The breakfast buffet, which was included, was really good. Many items to choose from. I would highly recommend staying there. We enjoyed our stay there.

There was no live person I can talked with to help me to pay the security deposit and got the check in instruction. I had to go through the procedures all through email which cost me whole half day to get it done. That made me feel frustrated. Other than that, everything is ok to stay there.