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Man. I would just like to start by saying this is one of those unexpected experiences. When I visit Tagaytay, I usually stay near the malls and similar areas. I chose to stay here because it was closest to a wedding I was attending. I wasn't expecting much, but my experience has been GREAT from the time I checked in to the time I checked out. Hotel staff was super friendly. I got assistance in checking in my bags, front desk was super nice, helpful, and friendly, and the person assisting with breakfast was nice as well. Housekeeping staff were always checking if we needed anything too. The room was super clean and really spacious. Beds were comfortable and the included amenities were good. Bigger fridge than usual, nice 42 inch Smart TV, and a nice split type aircon was in the room. There's also a heated pool and a small place in the lobby to just chill and have some pastries. Breakfast buffet was decent. I loved their hash browns, dilis (fried small fish), adobo, Korean-style chicken, and their egg station. Parking wasn't shaded, but there were many available stalls, and it felt safe. Hotel was a bit far from the malls, but it allowed for more bonding time with the family. Highly recommended, especially if you're looking for something father away from the busy city life and just want to unwind.

Yo can definitely find something cheaper for the same and even better services For a 5 star hotel, the check in area is too warm. Breakfast buffet is middling . U have to ask for coffee … why can’t coffee be available without asking someone to pour it for you ? And bring your own Splenda as they only have sugar as an option.

Great staff. Clean room and close to shops.

The rooms at The Alpha Suites are so spacious, you literally feel expanded the moment you walk into the unit. It’s such a good size for big families plenty of room to move, breathe, and just relax together. The poolside area feels like paradise. So quiet, so clean, the kind of space that instantly puts you at ease. But what really made our stay special was the staff. Inah the manager, Hannah at the front desk, and Rigor all showed such warmth in making sure we were taken care of every step of the way. You can tell they genuinely care about the guest experience. Highly recommend The Alpha Suites for families looking for space, peace, and genuinely great service. We’ll definitely be back!

Staff were fantastic. Security, front desk and room attendants. Gym needed some work. Cafe was also good.

Have stayed here once before arriving late evening into Manila. Conveniently located near the airport. Usually crowded though check-in quick and efficient.

Helpful staff and clean rooms

We found two cockroaches in our room when we checked in.