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Potawatomi Hotel & Casino

4.5 star property

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Photo gallery for Potawatomi Hotel & Casino

Casino
Property preview
City view
Exterior
Coffee shop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
$183
includes taxes & fees
Dec 22 - Dec 23

Explore the area

View in a map
1611 West Canal Street, Milwaukee, WI, 53233
  • Place, Potawatomi Bingo Casino
    ‪1 min walk‬
  • Place, Marquette University
    ‪1 min walk‬
  • Place, Harley-Davidson Museum
    ‪3 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪12 min drive‬

Room options

View all photos for Signature Room, 1 King Bed

View from room

Signature Room, 1 King Bed

9.2 out of 10
Wonderful
(115 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 2 Queen Beds

City view

Signature Room, 2 Queen Beds

9.8 out of 10
Exceptional
(79 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Potawatomi Hotel & Casino

4.5-star hotel in Menomonee River Valley
7 restaurants, a casino, and 3 bars/lounges are available at this smoke-free hotel. Valet parking is free. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

Event facilities measuring 60000 square feet (5574 square meters) include conference space. This luxury hotel also offers a casino, a 24-hour fitness center, and a sportsbook. Complimentary secured self parking and covered valet parking are available on site, along with a car charging station.

Potawatomi Hotel & Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Canal Street Café - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare.
Cream City Coffee Co. - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Ruyi - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Marketplace - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Dream Dance Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Canal Street Café
  • Cream City Coffee Co.
  • Dream Dance Steakhouse
  • Marketplace
  • Ruyi

Things to do

  • 24-hour gym
  • 3,000 slot machines
  • 61 gaming tables
  • Bingo
  • Casino (150,000 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 60,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products

We should mention

A car is recommended for transportation to and from this property

Property is also known as

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Potawatomi Hotel & Casino Hotel
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Potawatomi Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 986 out of 1394 reviews
Rating 8 - Good. 215 out of 1394 reviews
Rating 6 - Okay. 119 out of 1394 reviews
Rating 4 - Poor. 33 out of 1394 reviews
Rating 2 - Terrible. 41 out of 1394 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security for the the elevators was nice.
Stayed 1 night in Sep 2025

6/10 Okay

Paul

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
good location with very unfriendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron L.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place to anyone
Stayed 2 nights in Sep 2025

4/10 Poor

Ryan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room wasn’t very clean and some items were dirty from whomever was previously there such as cups, ice tongs had food on them, our body wash in the shower was empty, there appeared to be vomit or fecal matter splattered on the outside of the toilet and there was hair in multiple places in the bathroom. Just wasn’t what we were expecting for the nightly price.
Stayed 1 night in Sep 2025

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sports trip

Nice place. Only complaint is really tied to preference. The bed was very firm. Pillows were ok but a little flat. Room was nice as was casino. Nice bonus was shuttle to Brewers game if you place at least one bet in SportBook. Good place to stay if in town for Brewers. Food in restaurants was good too.
Stayed 4 nights in Sep 2025

10/10 Excellent

Toshia, Upper Marlboro

Stayed 2 nights in Sep 2025

10/10 Excellent

Tyron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, overall for our occasion. Smelled a LOT like Marijuana on the casino floor as well as in the hotel. There was some sort of air freshener pumped through the whole building which actually made the smell a bit more sickening. Sad that its not better regulated.
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My VIP $20 food credit expired at midnight the day we checked in. We would have like to use the credit the morning we were checking out.
Stayed 1 night in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was up-to-date and beautiful and very comfortable. The bed was amazing to sleep in and I got a good night sleep. The only thing is when I checked in, there was a staff member that was not very nice to another staff member. It made me feel uncomfortable And I felt sorry for the staff member that was being talked down to. Other than that, it was a great stay!
Stayed 1 night in Sep 2025

10/10 Excellent

Clarke

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 2 nights in Sep 2025

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

margaret

Stayed 4 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious, nice and clean. The casino was very overwhelming but we stayed there only because it was close to another venue we were attending.
Stayed 1 night in Sep 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secure, clean, and wonderful staff!!!

My daughter and I came to Milwaukee for a Yungblood concert. She went to the concert, and I stayed at the hotel. We were both amazed at how secure, clean, and the staff were wonderful. I will definitely stay again if I need to return to Milwaukee.
Stayed 1 night in Sep 2025

10/10 Excellent

Shane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loosen the slots

I never seem to win here, the place itself is fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Good stay.
Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Staff & service
I asked three different people to make up our room and they passed it on to other staff. I was not concerned because there were three crews working on my floor. When I returned to my room after five p.m. it had not been done. I called the front desk ( which was NOT provided anywhere in the room, I had to ask a staff member the number) the front dest told me it was too late. I requested fresh towels which a young man brought to the room in a garbage bag. He didn't speak to me because he was texting and did even look up from his phone. RUDE
Stayed 2 nights in Sep 2025