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Potawatomi Hotel & Casino

4.5 star property

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Photo gallery for Potawatomi Hotel & Casino

Experience the excitement of gaming and dining in this lively space with slot machines, arcade games, a bar, and comfortable seating.
Relax in our cozy seating areas, surrounded by a central counter for ordering.
Two beds with crisp linens and comfortable seating area offer a city view.
Experience the hotel's modern design with a prominent entrance and lush green surroundings.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area, dining table, and flat-screen TV.

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
1611 West Canal Street, Milwaukee, WI, 53233
  • Marquette University
    ‪1 min walk‬
  • The Rave-Eagles Club
    ‪16 min walk‬
  • Harley-Davidson Museum
    ‪3 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪13 min drive‬

Room options

View all photos for Signature Room, 1 King Bed

View from room

Signature Room, 1 King Bed

9.2 out of 10
Wonderful
(108 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, laptop workspace

Junior Suite

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Room, 2 Queen Beds

City view

Signature Room, 2 Queen Beds

9.8 out of 10
Exceptional
(73 reviews)
  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Potawatomi Hotel & Casino

4.5-star Milwaukee hotel steps from Marquette University
7 restaurants, a casino, and 3 bars/lounges are available at this smoke-free hotel. Valet parking is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Business-related amenities at this 4.5-star property consist of a 24-hour business center and 10 meeting rooms.

Event facilities measuring 60000 square feet (5574 square meters) include conference space. This luxury hotel also offers a casino, a sportsbook, and tour/ticket assistance. Onsite secured self parking and covered valet parking are complimentary.

Potawatomi Hotel & Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Canal Street Café - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare.
Cream City Coffee Co. - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Ruyi - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Marketplace - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Dream Dance Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Canal Street Café
  • Cream City Coffee Co.
  • Dream Dance Steakhouse
  • Marketplace
  • Ruyi

Things to do

  • 3,000 slot machines
  • 35 gaming tables
  • Bingo
  • Casino (150,000 square feet of space)
  • Sportsbook
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 60,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

A car is recommended for transportation to and from this property

Property is also known as

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Potawatomi Hotel & Casino Hotel
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Potawatomi Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 931 out of 1332 reviews
Rating 8 - Good. 222 out of 1332 reviews
Rating 6 - Okay. 104 out of 1332 reviews
Rating 4 - Poor. 36 out of 1332 reviews
Rating 2 - Terrible. 39 out of 1332 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Therese

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely poor customer service and housekeeping.
Stayed 1 night in May 2025

10/10 Excellent

Leihla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, I would recommend to someone and I would stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Troy

Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

shiquita

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The worker of the pizza restaurant wanted to argue with me and was unprofessional
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. 😊
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia, Ringwood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino has expanded with many tables and slots and new restaurants. The room was clean and the bed was really comfortable. Will definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Just a “meh” hotel

The hotel is okay. Room is adequate although bathroom was quite small and cramped. Not too impressed with front desk staff but everyone else-housekeeping, valet and restaurant staff were nice and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Dona R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Apr 2025

8/10 Good

Clifford V

Traveled with family
The room and hotel very clean and updated, bed a little stiff lots of pillows to find one that works, cafe had good food.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dale Javorek

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice room with plenty of food and entertainment options right there on site. Valet is included in the room charge, which is a nice perk. Free soda in the casino comes in more handy than you might imagine!
Stayed 2 nights in Apr 2025

10/10 Excellent

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Bryce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and up to date, whole property was kept well. Wish the room had a microwave
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Traveled with family and small children
Liked: Amenities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking very helpful. Staff very helpful. Room could have been attended a bit better.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Amenities
Good
Stayed 2 nights in Mar 2025