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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Meeting facility
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Parking included
  • Laundry
$117
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Place, Children's Hospital of Wisconsin
    ‪13 min walk‬
  • Place, Milwaukee County Zoo
    ‪14 min walk‬
  • Place, Mayfair Mall
    ‪2 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Preferred King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Preferred King)

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

7.2 out of 10
Good
(92 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 King Bed (One Bedroom Suite King)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Deluxe King)

8.4 out of 10
Very good
(150 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Sonesta Milwaukee West Wauwatosa

3.5-star hotel in Wauwatosa
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Sonesta Milwaukee West Wauwatosa features an indoor pool and a 24-hour health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5908 square feet (549 square meters) include conference space. This business-friendly hotel also offers dry cleaning/laundry services, a front-desk safe, and an ATM. A complimentary area shuttle within 3 miles is available for guests. Onsite self parking is complimentary.

Sonesta Milwaukee West Wauwatosa is a smoke-free property.

Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Reviews

Sonesta Milwaukee West Wauwatosa Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 709 out of 1821 reviews
Rating 8 - Good. 421 out of 1821 reviews
Rating 6 - Okay. 319 out of 1821 reviews
Rating 4 - Poor. 192 out of 1821 reviews
Rating 2 - Terrible. 180 out of 1821 reviews

Reviews

8/10 Good

Therese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Fellow guests were loud but only shortly. No one was present for checkout. We waited 5 minutes and no one showed up.
Stayed 1 night in Aug 2025

6/10 Okay

Annie

Traveled with family
Room wasn’t properly clean upon check in
Stayed 3 nights in Aug 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff at the hotel
Stayed 4 nights in Aug 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Misleading and inaccurate but friendly

Friendly staff, room was great, but misleading website! On the website it said hot tub and it didn’t exist. When we asked it was out for at least six months and no plans as of yet to replace it according to staff. Also, it said there was a restaurant in the hotel, and there wasn’t. It isn’t going to be up and running until January of next year. These were two reasons we chose it
Stayed 1 night in Aug 2025

10/10 Excellent

Vernio, Waupaca

Liked: Cleanliness, staff & service
Everything
Stayed 1 night in Aug 2025

8/10 Good

Christian

Stayed 1 night in Aug 2025

6/10 Okay

Carol Ann

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Katie

Traveled with family

Just okay.

Not the worst hotel Ive stayed at. Not the worst. The breakfast was a "grab and go" just some pre packaged danishes and fruit. Location was in a good area. Next to the fire department and sheriff's department. Lots of space for a better breakfast area. Wouldve given a better rating if breakfast would've been better. Not a good breakfast if you have kids.
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another Very Good stay

This hotel is always a great place to stay when we are visiting family nearby. Always clean and well-kept. The location is really good for us, too. We will be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Lajoy

Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated and worn.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice property and very reasonable
Stayed 1 night in Aug 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Sara

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointed

Hotel hallways were dirty. Whirlpool & restaurant closed
Stayed 1 night in Aug 2025

10/10 Excellent

Sean, Madison

Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brian

Stayed 2 nights in Aug 2025

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Super nice check in staff! Beds were comfy. Lobby was nice. Room furniture was very old, lots of scuffs, dirty chair cushion, tape on the walls and damaged drapes.
Stayed 1 night in Aug 2025

8/10 Good

Susan Rene

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was clean and staff is amazing but the out side needs some work with weeds and garbage . Our room 321 has what was once a white chair that is no longer white and very very filthy and I wouldn’t touch it .
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Kristin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

DeAsia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Beatrice

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Beautiful outdoor landscaping, but the rooms did not match the beautification of the outside. Hotel is dated no microwave or fridge in room. The property is not secure, anyone has access to the floors. The keycards did not operate the elevators. No staff, one employee most of days of our stay, so customer service was very poor. Beautiful outdoor landscaping.
Stayed 2 nights in Aug 2025

8/10 Good

Kara

Traveled with family
Liked: Staff & service, amenities
The hotel could use some upgrades, the rooms we're pretty dated, the upholstery on nearly everything needed to be replaced it was either torn or super worn. The curtains were frayed, and our bed was comfy but we got pretty small pillows and the sheets were less than desirable, there was no fitted sheet and there wasn't a mattress protector. It wasn't the worst room I've stayed in but it could have been in much better shape. We did leave something behind and they we're quick to return our call and confirm, We'll be sending them a label to get our stuff shipped to us. hopefully that goes well and we don't have any issues.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find great staff and nice bar
Stayed 1 night in Aug 2025